The importance of good management - and how the UK is falling short

The Evolve Workplace Wellbeing Podcast

#MBA #Fitness #Business #Mental Health #Evolve Workplace Wellbeing Team #Work #Wellbeing #IT Management #Research #Evidence #Toolkit #Wellness #Welfare #Health and Well-Being

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

hace un año 20:30

MP3•Episodio en casa

The podcast also references:

- NHS report: https://www.managers.org.uk/knowledge-and-insights/research/a-picture-of-health/

- Education report: https://www.managers.org.uk/knowledge-and-insights/research/the-state-of-leadership-and-management-in-education-report/

- Insecurity report: https://www.managers.org.uk/knowledge-and-insights/research/managing-insecurity-report/

17 episodios

The importance of good management - and how the UK is falling short

The Evolve Workplace Wellbeing Podcast

published hace un año

MP3•Episodio en casa

The podcast also references:

- NHS report: https://www.managers.org.uk/knowledge-and-insights/research/a-picture-of-health/

- Education report: https://www.managers.org.uk/knowledge-and-insights/research/the-state-of-leadership-and-management-in-education-report/

- Insecurity report: https://www.managers.org.uk/knowledge-and-insights/research/managing-insecurity-report/

17 episodios

#MBA #Fitness #Business #Mental Health #Evolve Workplace Wellbeing Team #Work #Wellbeing #IT Management #Research #Evidence #Toolkit #Wellness #Welfare #Health and Well-Being

Todos los episodios

1
Line management matters - so ease the squeeze 31:33

hace un año31:33

31:33

In this episode of our regular Evolve podcast, Professor Sara Connolly of the University of Leicester speaks with Dr Zofia Bajorek - Senior Research Fellow at the Institute for Employment Studies - about the importance of line management. Zofia talks about her recently released book on line management and how it was inspired not only by all the projects of her professional working life but also as a tribute to the exemplary line management of her co-author Stephen Bevan, who died in 2024.…

1
Skills for resilience - for individuals and organisations 32:23

hace un año32:23

32:23

In this podcast, Professor Kevin Daniels speaks with Chris Tamdjidi, MD and business development director of Awaris, a multinational company that aims to strengthen the mental, emotional, and collaborative capabilities of people in companies. Kevin and Chris discuss how to cultivate resilient habits at individual and organisational level, drawing on insight drawn together in Chris' book: The Resilient Culture: How collective resilience leads to business success.…

1
Curiosity and vulnerability: real world research for equity and inclusion 29:42

hace un año29:42

29:42

In this episode of the Evolve Workplace Wellbeing podcast, Dr Helen Fitzhugh of the University of East Anglia speaks with Dr Balissa Greene, an occupational psychologist working in Accenture’s Leadership and Culture practice. Balissa has a strong track record of driving impactful change in diversity, inclusion and wellbeing across the public and private sectors. In this conversation, Balissa shares her insights on how to do 'real world' impactful research and how to overcome resistance to projects that are necessary.…

1
The four day working week 29:56

hace un año29:56

29:56

In this podcast, Dr Helen Fitzhugh speaks with Professor Daiga Kamerāde (University of Salford) and Professor Brendan Burchell (University of Cambridge) about their research on the four day working week and other types of working time reduction. Daiga and Brendan share insight into the research trial carried out recently at South Cambridgeshire District Council which showed how the council was able to maintain or improve performance, according to many of its key performance indicators, during the four day week trial.…

1
The health and wellbeing of high risk workers 32:32

hace un año32:32

32:32

In this edition of the Evolve Workplace Wellbeing podcast, Professor Kevin Daniels speaks with Professor Paula Brough from Griffith University in Brisbane, Australia. She is the Director of the Research Centre for Work, Organisation and Wellbeing (WOW) and an expert on the topic of occupational stress and coping. Here, she discusses her work on tackling stress and burnout in high risk occupations - those occupations where challenge and even danger are an integral part of the nature of the job.…

1
Insights on relationship-building for wellbeing in small businesses 29:16

hace un año29:16

29:16

In this edition of the Evolve Workplace Wellbeing Podcast, Dr Helen Fitzhugh of the University of East Anglia speaks with Lisa Chamberlain, a doctoral candidate at the University of Liverpool working in the field of Human Resource Management research. Lisa's previous experience as a Sergeant in the US army and an HR manager in a small Liverpool business led her to PhD research on job quality in small businesses for hairdressers. Engaging and insightful throughout, Lisa shares examples of relationship-building that will be of interest to any HR manager.…

1
The importance of psychological flexibility 33:16

hace un año33:16

33:16

In this edition of the Evolve Workplace Wellbeing podcast, Helen Fitzhugh speaks with Rachael Skews, Chartered Psychologist, coach and founder of Cognus Consulting on the topic of psychological flexibility at work and its relationship with wellbeing and performance.

1
What is needed for better return to work? 32:57

hace un año32:57

32:57

In this edition of our regular podcast, Professor Kevin Daniels speaks to Dr Sema Etuknwa about her extensive work on improving return to work practices. Sema gives insights into good return to work from her Innovate UK part-funded knowledge transfer partnership between the University of Huddersfield and Swiss Re. She describes the toolkit she has been developing to support better communication between all the return to work stakeholders involved in each worker's absence and return journey.…

1
The importance of good management - and how the UK is falling short 20:30

hace un año20:30

20:30

In this podcast, Dr Helen Fitzhugh of the Workplace Wellbeing Research Team at the University of East Anglia talks with Chloe Jepps of CMI about the importance of good management for wellbeing, performance, retention and more. With a focus on CMI's recent Better Managers Campaign (report freely downloadable here: https://www.managers.org.uk/knowledge-and-insights/research/better-management-report-take-responsibility-take-action/ ) the podcast also explores other pieces of research carried out by CMI (see below). The findings build to give a rounded picture of the importance we in the UK should be placing on training and supporting managers - for happier workers and smoother-running companies. The podcast also references: - NHS report: https://www.managers.org.uk/knowledge-and-insights/research/a-picture-of-health/ - Education report: https://www.managers.org.uk/knowledge-and-insights/research/the-state-of-leadership-and-management-in-education-report/ - Insecurity report: https://www.managers.org.uk/knowledge-and-insights/research/managing-insecurity-report/…

1
Using evidence to support organisational development 31:15

hace un año31:15

31:15

In this podcast, Professor Kevin Daniels of the Workplace Wellbeing team at the University of East Anglia speaks with Valarie Williams-Foy, Senior Organisational Development Consultant at Imperial College London. They talk about how evidence can be used to support organisational development. A note for those who may be coming in fresh to listening to our podcasts... - Mention of 'Helen' refers to Dr Helen Fitzhugh, producer of this podcast and another member of the Workplace Wellbeing Team at the University of East Anglia. - Mention of the 'Hackathon' refers to a day event put on by the PrOPEL Hub (www.propelhub.org) in 2022 where Kevin Daniels and Helen Fitzhugh facilitated workshops on workplace wellbeing. - Mention of the '4 boosts' refers to a project carried out at UEA to define 4 boosts for frontline workers (e.g. in retail, hospitality and care) which resulted in evidence-based resources that are free to download at: https://evolveworkplacewellbeing.org/4-boosts-for-frontline-workers/…

1
Universal Basic Income - what implications for the future of work? 26:21

hace un año26:21

26:21

In this podcast we will look at an issue which could influence workplaces and workplace wellbeing in the future: Universal Basic Income. Dr Mark Bryan from the University of Sheffield joins us to explain what UBI is, who is thinking about it and the potential implications for organisations, managers and HR leads. Usually on our podcast we catch-up retrospectively with ways research has been used to influence workplace wellbeing. It’s important to base action on evidence and our podcasts like to offer that evidence to you. However, imagining how the future could be different is also important - it helps organisations prepare and potentially shape the future they want to operate in.…

1
Four actions to beat problematic email behaviours 28:05

hace 2 años28:05

28:05

In this podcast Dr Emma Russell of the University of Sussex joins Dr Helen Fitzhugh from the Evolve Workplace Wellbeing Team. Emma is an expert in understanding email behaviours at work - those which support workplace wellbeing and better performance - and those which are problematic and should be avoided. In this podcast she explains four 'super actions' to beat problematic email behaviours and in doing so, improve wellbeing and performance. With colleagues she has just published an open access review article in the Journal of Occupational and Organizational Psychology: https://doi-org.uea.idm.oclc.org/10.1111/joop.12462 Find more resources drawn from Emma's research here: https://digit-research.org/research/related-projects/understanding-email-incivility/…

1
NHS staff wellbeing - unpacking the IPPO review 32:56

hace 2 años32:56

32:56

We are delighted to host a takeover of the Evolve Workplace Wellbeing Podcast by the IPPO (The International Public Policy Observatory) to mark the publication of the IPPO's rapid evidence review on NHS staff wellbeing. Professor Kevin Daniels from our UEA team offers an overview of the report's findings first, then Sarah O'Meara of the IPPO asks questions of report authors Professor Sara Connolly (UEA), Dr Christian van Stolk (RAND Europe) and Professor Kevin Fong (UCL). A summary can be found here: New report highlights the need for investment in NHS staff wellbeing - evolveworkplacewellbeing.org The full report can be downloaded here: IPPO NHS Staff Wellbeing report_LO160622-1849.pdf (ioe.ac.uk)…

1
Using the remote worker management checklist in practice 17:41

hace 2 años17:41

17:41

In this follow-up podcast to the conversation with Chief Inspector Steve Kerridge, Dr Helen Fitzhugh speaks with Matt Blowers from NatWest. Where the previous conversation talked about the creation and police application of the UEA / PrOPEL Hub 'Checklist for the Pro-active Management of Remote Workers', this follow-up sees Matt describe how he has used the checklist with his team in practice and what benefits he sees from using evidence-based resources on workplace wellbeing. This podcast is part of a toolkit of free, evidence-informed workplace wellbeing resources provided by the Workplace Wellbeing Research Team based at the University of East Anglia, in the UK. You can find the checklist to read and download at: Checklist offers pro-active approach to managing hybrid workers - evolveworkplacewellbeing.org…

1
Moving to agile working in policing 22:52

hace 2 años22:52