Why Transitioning to Revenue-Driven CS Does Not Have to Be Difficult

21:32

The debate continues: Should Customer Success own a revenue number or focus solely on adoption and value? In this episode, Angeline Gavino explores why we’ve been asking the wrong question all along. Instead of debating if CS should own revenue, we should be asking: 👉 How should revenue be measured, enabled, or owned within your CS team? In this episode, Angeline breaks down: Why Customer Success was born in the SaaS era The real driver behind the shift toward revenue accountability in CS The three Revenue-Driven CS Models every organization should understand: Revenue Protection (Retention Focused) Revenue Enablement (Retention + Expansion Identification) Revenue Ownership (Retention + Expansion Ownership) You’ll also learn about the PRISM Framework , a 5-factor decision tool to help you determine the right revenue model for your CS team. Download the free resource here: https://drive.google.com/file/d/14SJB9NED656Xa4VWbKQqIyhNSwimIjl8/view?usp=sharing Whether you're already assigning revenue targets to CS or just starting to rethink your strategy, this episode is packed with insights to help you build a scalable, sustainable and aligned CS function. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Becoming a CCO: A Journey Through Leadership and Revenue Ownership 42:33

hace 21 días42:33

42:33

Angeline Gavino sits down with Alexandra Sagaydak , Chief Customer Officer at PeopleForce , to dive into the realities of CS leadership and the journey to becoming a CCO in a revenue-driven world. Alexandra shares her insights on: The evolving role of a CCO : What it really takes to lead Customer Success at the executive level. Owning revenue as a CS leader : How she built and scaled a CS team that naturally took on expansion and renewals. Career growth in CS leadership : Her unconventional journey from account management to CCO—and what aspiring leaders can learn from it. Shifting from IC to leadership : The mindset shift required when moving from owning your own KPIs to leading a team toward company-wide success. This episode is a must-listen for aspiring CS leaders looking to grow into executive roles and for current CS executives who want to refine their leadership approach. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Balancing Growth and Employee Empowerment in Revenue-Driven Customer Success 41:38

hace 5 weeks41:38

41:38

Angeline Gavino sits down with Telved Devlet , a seasoned Customer Success and revenue leader, to discuss practical strategies for enabling CS teams to transition into revenue ownership while staying true to a people-first mindset. Here’s what you’ll learn: The mindset shift for CS teams : From “service-oriented” to “revenue-driven.” Operationalizing revenue growth : How to create scalable processes that align CS teams with organizational goals. Empowering your people : Why understanding your team’s strengths, providing enablement, and matching talent to customer segments is key to success. Balancing growth with employee experience : The importance of optimizing internal workflows and avoiding burnout through smarter enablement. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Leadership Strategies for Managing Up, Across, and Within in Revenue-Focused CS 40:53

hace 7 weeks40:53

40:53

Angeline Gavino is joined by Mike Simmons , Founder of Catalyst A.C.T.S , to explore the critical role of leadership in driving cultural and operational shifts within Customer Success. He shares his unique insights on navigating the transition to revenue-driven CS and building high-performing teams. Key discussion points include: The essence of leadership : What it truly means to lead and move organizations forward. The role of culture in driving success : How to shift from reactive support to proactive customer success. Aligning CS with revenue goals : Building a clear strategy to help CS teams own revenue responsibility. Tackling internal change management : Practical advice for influencing cross-functional alignment and managing up. Leadership starts with self : How leaders can better understand their impact, communicate effectively, and drive meaningful results. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Bridging the Gap: How Enablement Empowers CS Teams to Drive Growth 36:08

hace 9 weeks36:08

36:08

Angeline Gavino welcomes Gina Patel , a seasoned Customer Success leader with 15+ years of experience, to discuss her journey of building and scaling CS teams that drive retention, growth, and operational efficiency. Gina shares her expertise on: Building high-performing CS teams : Mentoring, coaching, and equipping CSMs to grow professionally while delivering customer value. Enablement for Customer Success : The critical role of proper training, tools, and support to empower CSMs to excel in today’s demanding environment. Bridging the gap between CS and Sales : Leveraging consultative approaches to identify and act on growth opportunities. Shifting CS to own revenue : How organizations can align comp structures, provide proper training, and empower CSMs to drive net revenue retention. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Leading for Revenue Impact: Essential Traits of a CS Leader 39:37

hace 11 weeks39:37

39:37

In this episode of the CS RevSpeak Podcast , Angeline Gavino sits down with Thomas Voigt , Customer Success Coach and Founder of The CS Academy, for a deep dive into what it means to be a leader in the Customer Success space —particularly when leading for revenue impact. Thomas shares invaluable insights on: The competencies and skills successful CS leaders possess and why they are critical in today’s landscape. A leader’s role in uplifting Customer Success within their organization , positioning it as a strategic, revenue-driving function. How to work on yourself and improve your leadership style , including practical tips for continuous learning and personal growth. The importance of mental wellbeing as a leader , especially in navigating the challenges of a high-pressure role. This episode is a masterclass in leadership for CS professionals, offering actionable advice for those looking to transform their teams, their organizations and themselves. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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The Strategic Shift: Preparing CS Teams for Revenue Goals 46:11

hace 13 weeks46:11

46:11

When Ryan Dalton joined Intiveo as Vice President Customer Experience Revenue, he made one thing clear: Customer Success would be a revenue-driving function. In this episode, Angeline Gavino sits down with Ryan to discuss how he strategically transformed the existing CS team’s charter to include expansion ownership within one year. Ryan shares the deliberate steps he took to build a strong foundation for this shift, including: Developing playbooks, role plays, and enablement programs to instill confidence in his team. Structuring responsibilities to ensure CSMs could focus on expansion without being overburdened. Redefining Sales and CS roles to create clarity and collaboration. Designing a compensation structure that motivates and rewards CSMs for driving revenue. He also dives into why CS leaders must strategically position Customer Success as a revenue driver in today’s SaaS landscape. He explains how this alignment changes the conversation at the board level, turning CS into a value-adding business unit rather than a cost center. If you’re ready to elevate your CS team and take on revenue accountability, this episode is a must-listen. Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Structuring Compensation for Revenue-Driven CS Teams 41:26

hace 16 weeks41:26

41:26

Angeline sits down with Ejieme Eromosele , a GTM leader at Quik and Founder of Success in Black , to explore the evolving world of compensation in revenue-driven Customer Success. Ejieme shares her unique journey into CS, her commitment to diversity, equity, and inclusion and her mission to empower CS teams to make a significant revenue impact. Key Topics: Structuring compensation to align with retention and growth goals. Balancing incentives to drive the right behaviors in CS teams. Identifying the key metrics that should influence compensation plans. Resources: 3 questions to ask when building a CSM comp structure Ejieme's website Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Unlocking Revenue Growth with Impact Drivers 35:52

hace 18 weeks35:52

35:52

Angeline Gavino sits down with Pieter Boon , Co-founder of ImpactPilot, to delve into the transformative concept of impact drivers and their role in revenue growth for Customer Success teams. They explore practical strategies to connect CS activities to measurable outcomes like retention and expansion. Key Topics: What are impact drivers and why are they critical for CS teams? How to identify the most relevant impact drivers for your customers. How do impact drivers differ from customer health scores? Turning impact drivers into actionable plans that influence revenue outcomes. Leveraging impact drivers for customer segmentation and prioritization. Real-world examples of impact drivers boosting retention and expansion. Resources: Impact Driver Library Tracking Sheet Short Demo of ImpactPilot Workshop Slides Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Digital Customer Success as a Revenue Driver 38:10

hace 20 weeks38:10

38:10

Angeline Gavino sits down with Dan Ennis to explore how Digital Customer Success can be a powerful revenue driver. Dan shares his expertise on building a scalable Digital CS strategy, emphasizing the importance of aligning customer success efforts with business objectives. They discuss the foundational pillars of digital CS—data, customer journey mapping, automation, and content—and how these elements work together to create proactive engagement and identify revenue opportunities. From cross-functional alignment to leveraging data and automation, Dan explains how to set up Digital CS models that support growth while delivering value to customers. Tune in for actionable insights on transforming Digital CS from a support function into a strategic revenue generator. Key Topics: The foundational elements of a revenue-driven Digital CS strategy Leveraging data and automation for proactive customer engagement Cross-functional alignment between CS, marketing, and product for impactful results Building scalable CS models for consistent revenue growth Using customer journey mapping to identify upsell and expansion opportunities Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Why Transitioning to Revenue-Driven CS Does Not Have to Be Difficult 43:09

hace 22 weeks43:09

43:09

Episode Guest: Eleni Vorvis, Customer Success Coach, Advisor & Consultant LinkedIn Profile In this episode of CS RevSpeak , Angeline speaks with Eleni Vorvis, Customer Success Coach, Advisor & Consultant, to explore the evolving role of Customer Success and its transition towards owning revenue. Eleni shares her insights on how CS leaders can develop the right mindset and leverage their existing skills to make this shift less daunting. She discusses why it’s crucial for CS teams to embrace sales-oriented responsibilities, and how organizations can support this transition with the right frameworks, training, and cross-functional collaboration. If you’re a CS leader navigating this change, Eleni provides practical advice on adapting to a revenue-focused model without losing sight of customer-centricity. Key Topics: Preparing CS leaders for the transition to revenue accountability Embracing sales skills as a natural part of customer success Leveraging existing skills and frameworks to ease the transition The importance of cross-functional alignment and ongoing enablement Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Establishing a Strong Foundation for Revenue-Centric Customer Success 35:17

hace 24 weeks35:17

35:17

EPISODE GUEST: Ramses Bossuyt, Co-Founder of House of Retention LinkedIn Profile In this episode of CS RevSpeak , Angeline speaks with Ramses Bossuyt, Co-Founder of House of Retention, about the realities of leading a revenue-driven Customer Success team and the importance of adapting to the evolving expectations of CS leadership. Ramses shares his experience on how CS leaders can successfully transition their teams to hold revenue accountability and the impact this shift has on cross-functional collaboration. He discusses how to maintain customer-centricity while focusing on revenue targets and why it’s essential for CS to align with Sales and Marketing to achieve consistent growth. Ramses also explores the challenges and solutions involved in balancing revenue goals with long-term customer relationships. Key Topics: Transitioning CS teams to own revenue responsibilities Balancing customer-centricity with revenue accountability Building alignment between CS, Sales, and Marketing for sustained growth Adapting CS strategies to meet evolving business expectations Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Driving Revenue Accountability in Cross-Functional Teams 29:22

hace 26 weeks29:22

29:22

Episode Guest: Bob Mathers, Revenue Coach & Consultant LinkedIn Profile In this episode of CS RevSpeak, Angeline sits down with Bob Mathers , a seasoned revenue coach and consultant, to dive deep into the challenges of leading a revenue-centric Customer Success team. Bob shares his thoughts on why customer success leaders often bear the brunt of retention failures, even as other departments continue to hit their targets. He also discusses the need for cross-functional alignment, the importance of making customer success everyone’s responsibility, and how to build collaborative relationships across departments like sales, marketing, and product to drive revenue growth. If you're looking for practical advice on how to drive cross-functional collaboration, this episode is packed with actionable insights to help you tackle the toughest challenges. Key Topics: Rallying the company towards customer centricity and revenue accountability The role the Product, Sales, and Marketing teams play in retention and growth Aligning compensation structures to support cross-functional collaboration and revenue accountability Breaking down silos between departments to create a unified approach to customer success and revenue generation Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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5-Steps to Transitioning Your CS Team to Drive Revenue 38:47

hace 28 weeks38:47

38:47

Episode Guest: Guy Galon, CS Executive Advisor LinkedIn Profile | The CSCycle In this episode of CS RevSpeak, Angeline welcomes Guy Galon, Customer Success Executive Advisor and Founder of CSCycle, to discuss the increasingly prominent role of revenue in Customer Success. Guy shares his perspective on the delicate balance between driving revenue and maintaining the trusted advisor status that CS teams are known for. Together, they explore the challenges of transitioning a CS team to carry a revenue quota, the importance of aligning with sales teams, and how to develop the right skill sets for success. Guy offers practical advice on how to enable CS teams to contribute to revenue growth without compromising customer relationships, including the key steps CS leaders should take to prepare their teams for this shift. Tune in to gain valuable insights on making your CS team a powerful driver of both customer satisfaction and revenue. Key Topics: Balancing revenue goals with maintaining strong customer relationships Strategies for transitioning CS teams to a quota-carrying model Aligning Customer Success with Sales for unified revenue goals Developing the necessary skills and mindset for revenue-driven CS teams Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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What Can CS Learn from Sales in Order to Drive Revenue Growth? 31:38

hace 30 weeks31:38

31:38

Episode Guest: Rav Dhaliwal, Investor & Former CS Exec LinkedIn Profile | Rav's Blog Link to Rav's article: The Opportunities for Customer Success In the inaugural episode of CS RevSpeak, Angeline sits down with Rav Dhaliwal, a seasoned Customer Success executive turned investor, to explore the evolving role of Customer Success in revenue generation. Rav shares his insights on the critical difference between being accountable for a revenue number and being responsible for achieving it. They discuss the cultural shift required within organizations as CS teams transition into revenue-driving roles, the importance of aligning with sales and understanding the language of revenue, and practical strategies for CS leaders to showcase their impact on the bottom line. Tune in to learn how to navigate the challenges of holding a revenue number without compromising the trusted advisor role. Key Topics: Accountability vs. Responsibility in CS revenue roles The importance of language and metrics in aligning with revenue goals Practical tips for CS leaders to drive revenue growth while maintaining customer trust Sales skills and processes that revenue-driven CS teams can leverage Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing! Connect with Us: Join the Conversation: Customer Success Leaders Hub on LinkedIn Subscribe to Our Newsletter: Stay updated with the latest strategies for revenue-driven Customer Success. Sign up here . Follow Angeline: Get more insights and tips on LinkedIn. Follow Angeline on LinkedIn . Book a 1:1 Coaching Session: Ready to transform your CS team? Book a call with Angeline . Visit Our Website: Explore more resources and insights. CS RevSpeak Until next time, keep driving success and speaking the language of revenue!…

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

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Introducing CS RevSpeak: Empowering CS Leaders to Drive Revenue 4:52

hace 31 weeks4:52