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Contenido proporcionado por CS RevSpeak. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente CS RevSpeak o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Unlocking Revenue Growth with Impact Drivers

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Manage episode 453222864 series 3598254
Contenido proporcionado por CS RevSpeak. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente CS RevSpeak o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Angeline Gavino sits down with Pieter Boon, Co-founder of ImpactPilot, to delve into the transformative concept of impact drivers and their role in revenue growth for Customer Success teams. They explore practical strategies to connect CS activities to measurable outcomes like retention and expansion.

Key Topics:

  • What are impact drivers and why are they critical for CS teams?
  • How to identify the most relevant impact drivers for your customers.
  • How do impact drivers differ from customer health scores?
  • Turning impact drivers into actionable plans that influence revenue outcomes.
  • Leveraging impact drivers for customer segmentation and prioritization.
  • Real-world examples of impact drivers boosting retention and expansion.

Resources:

  1. Impact Driver Library
  2. Tracking Sheet
  3. Short Demo of ImpactPilot
  4. Workshop Slides

Subscribe to CS RevSpeak!

If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!

Connect with Us:

Until next time, keep driving success and speaking the language of revenue!

  continue reading

9 episodios

Artwork
iconCompartir
 
Manage episode 453222864 series 3598254
Contenido proporcionado por CS RevSpeak. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente CS RevSpeak o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Angeline Gavino sits down with Pieter Boon, Co-founder of ImpactPilot, to delve into the transformative concept of impact drivers and their role in revenue growth for Customer Success teams. They explore practical strategies to connect CS activities to measurable outcomes like retention and expansion.

Key Topics:

  • What are impact drivers and why are they critical for CS teams?
  • How to identify the most relevant impact drivers for your customers.
  • How do impact drivers differ from customer health scores?
  • Turning impact drivers into actionable plans that influence revenue outcomes.
  • Leveraging impact drivers for customer segmentation and prioritization.
  • Real-world examples of impact drivers boosting retention and expansion.

Resources:

  1. Impact Driver Library
  2. Tracking Sheet
  3. Short Demo of ImpactPilot
  4. Workshop Slides

Subscribe to CS RevSpeak!

If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re doing!

Connect with Us:

Until next time, keep driving success and speaking the language of revenue!

  continue reading

9 episodios

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