Assure smooth operations for clinicians using applications & integration monitoring technology

This Week in Health Tech

#Tech #Fitness #Business #Vik Patel and Jimmy Kim #Jimmy Kim #Vik Patel #Hospitality #Machine Learning #Artificial Intelligence #Health Technology #Healthcare #Information #Security #Cloud IT #Analytics

22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

hace 3 años 26:27

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Send us a text

Vik and Jimmy focus on digital health and end-to-end monitoring of applications in this episode of This Week in Health Tech.
Vik talks about strategy for digital transformation: managing digital apps, integrating digital apps, and supporting digital apps on an ongoing basis.
Vik also mentions that healthcare organizations have requested not only automated monitoring but also 24/7 support to go along with the monitoring subscription. Jimmy inquires about the 24/7 support and if it is actually supported by human support staff. Vik confirms that support is actual trained application and integration support team. But the support team is kept updated proactively about any issues using automated end-to-end monitoring.
The automated monitoring is not true AI, but it is still using algorithms that are tweaked constantly by the monitoring team to enhance the solution and trigger notifications for issues without relying on users.
Jimmy asks what would stop an organization from getting this end to end monitoring solution? Is it budget, processes, etc? Vik answers that all CIOs he has discussed this solution agree that it would really help the organization and keep IT helpdesk informed of issues proactively. But the main obstacle from purchasing this is budget and justifying such a new solution versus the more traditional projects that are on the books. Even though it is quite evident that the solution has huge ROI benefits by not relying on clinical professionals having to deal w/ issues. However most organization do not keep track of how much time clinicians spend on dealing w/ issues, so the actual calculation of ROI is based on estimates. This is where it becomes a bit of a struggle for CIOs to justify purchasing this solution to the healthcare CFO.
Again, healthcare will adopt automated applications monitoring just like security and infrastructure monitoring, but it may take some time as it always done in healthcare.
Linkedin: Vik Patel
Linkedin: Jimmy Kim
Website: http://www.thisweekinhealthtech.com
Twitter: @TWIHT1
Tido Inc.: https://www.tidoinc.com/
Music Provided by Soundstripe.com

Tido Inc.
The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes.
Support the show

Support the show

Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
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60 episodios

Assure smooth operations for clinicians using applications & integration monitoring technology

This Week in Health Tech

published hace 3 años

MP3•Episodio en casa

Send us a text

Tido Inc.
The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes.
Support the show

Support the show

Listen to all This Week in Health Tech episodes
Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn

60 episodios

Todos los episodios

This Week in Health Tech

1
How trust-based partnerships drive success in healthcare IT 32:47

hace 27 días32:47

32:47

Send us a text James Wellman , VP and CIO of Nathan Littauer Hospital & Nursing Home , and Vik Patel , COO of Tido , as they explore advancing data integration, operational efficiency, and patient care. Learn what happens when a healthcare IT partnership transcends traditional vendor relationships to become a true team extension, and discover how trust-based partnerships drive success in healthcare IT. Don't miss this engaging solution showcase. This transcription is provided by artificial intelligence. We believe in technology but understand that even the smartest robots can sometimes get speech recognition wrong. [: 00:00:00 Are you and your team attending VIVE or HIMSS and looking for next level efficiency? Book a meeting today and qualify for six months of our MIDR solution. Check the show notes in the description to access this limited offer with our managed integration solution, not just waiting there for someone to assign it. We actually know what's upcoming based on what we have already seen all the way from assessment and what new systems are being implemented. Welcome to This Week Health. My name is Bill Russell. I'm a former CIO for a 16 hospital system and creator of This Week Health, where we are dedicated to transforming healthcare, one connection at a time. Now, onto our interview Vik Patel and James Wellman. [: 00:01:00 Vik Patel COO of Teedo Inc. Teedo is a comprehensive healthcare IT solution provider specializing in modernizing healthcare environments. Securing interface infrastructures and enabling real time data connectivity. We're here today to tell some amazing stories about the work you two have done. Welcome to the show. Thanks Sarah. Great to be here. Absolutely. I'm going to start with the obvious. And can you both share how your initial meeting at HIMSS sparked the idea for collaboration and what made you decide to explore the Teedo product suite together? Well, you know, I can kind of start us out there. Vik reached out to me prior to HIMSS. We connected through LinkedIn. And we started talking found we had some common things from our past because he was explaining to [: 00:02:00 I was telling him what we needed. But we met in person at HIMSS with his team and kind of started forging a relationship there. So, it's about relationships. So that was a really important component for Yeah, and that was exciting meeting in person and I say that because you know, I have been following James on LinkedIn for a while and We've been talking through the messaging and and I was like, hey, let's meet finally last year. And so that was nice like I said, we both went to University of Kentucky We both lived in Lexington, Kentucky for a long time and which by the way I mean this year in Vegas March Madness should be a lot more fun You know, Kentucky's doing really well for all the basketball fans out there. Well, last time I checked, y'all were ranked 8th nationally, so I guess it's okay to say go Wildcats. We have hope and hope, too. Love it. nership began is rare today. [: 00:03:00 I Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Practical AI, Data Governance, and Tech modernization with Sarah Richardson, This Week Health 33:16

hace 17 weeks33:16

33:16

Send us a text Vik Patel , COO at Tido Inc. joins Sarah for the news. Vik shares his journey from hospital IT to founding Tido Inc., discussing the nuanced challenges of integrating AI and the role of strong governance frameworks in avoiding unintended biases. Together, we tackle questions of strategic prioritization, from the intricacies of data migration and legacy archiving to the pressing need for reliable, responsive tech solutions in high-stakes clinical environments. Through the lens of real-world applications, the episode raises important considerations about balancing innovation with practicality in healthcare IT. Key Points: 04:09 The Importance of AI Governance in Healthcare 07:27 Challenges and Solutions in Healthcare IT 20:00 Practical AI Applications and Integration 30:49 Conclusion and Final Thoughts News articles: Dr. Patrick McGill Urges Health Systems to Establish AI Governance Early 'AI is like tuition': CommonSpirit CIO's approach to AI hype ChatGPT overprescribed emergency treatment: UCSF study Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
The Data Dilemma: AI, Governance, and Interoperability in Healthcare with a CIO Veteran 42:10

hace 20 weeks42:10

42:10

Send us a text In this episode of This Week In Health Tech, Vik Patel welcomes Mark Farrow , a CIO veteran with experience of leading IT teams at large academic health systems and also community health system. This episode is very in-depth real world discussions about data challenges, AI governance and interoperability in healthcare. Mark starts out sharing his background and how he got started working in a hospital. Vik and Mark talk about data challenge in health systems, starting with challenge of making sense of the big data. Mark makes a comment that health systems are "data rich and knowledge poor", which really describes the big data current situation in most health systems. Vik and Mark then share that not everyone maybe aware that faxing is still very much active in health system communication. That shows that we still have much to do for interoperability. There are still many point to point interfaces and in this case using Faxing. Vik asks the question to Mark if EHRs have a role to play in how the data is being collected but the usage of data and sharing is still a challenge. Mark and Vik then discuss strategy of AI, and how quality of life should drive the decision making. Mark thinks AI should really help unlock the power of data that is in the EHRs and all the clinical applications. Mark also provides real-world examples of how AI can help unlock data for clinical and operational decision making and help improve patient outcomes. Both then dive into the risks related to adopting AI solutions and how to overcome some of these challenges using governance and appropriate resources like data scientists on the team. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

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Driving Operational Excellence in Health Systems: Strategic Alignment of AI, Data, and Resources 32:51

hace 25 weeks32:51

32:51

Send us a text In this episode of This Week in Health Tech, Vik Patel, COO, Tido Inc. welcomes James Wellman, VP-CIO at Nathan Littauer Hospital and Nursing Home. They discuss topic of achieving operational excellence using the right combination of data, integration, AI, and resources. Healthcare organizations can drive operational efficiency through strategic use of data and AI tools by: Establishing a strong data governance framework with clear ownership, standardized processes, and engaging subject matter experts across the organization. Transitioning to a robust, cloud-based data architecture that ensures data portability, interoperability, and security. Carefully evaluating and adopting AI/RPA solutions, starting with automating repetitive processes and augmenting staffing needs, while remaining cautious about potential biases and limitations of AI models. Aligning technology strategy with overall organizational goals, using data-driven decision making for investments and service offerings. Prioritizing education and communication across the organization to get buy-in and ensure effective adoption of new data and technology initiatives. Full Transcript: https://www.rev.com/transcript-editor/shared/jL1wFdYu1VO_51iq5wRbgrpeY-qgwPiqHo2sCiPBuTrHrI7xnDK4VaUWocH6zR7SoeBZ3JszIc9pDk_3vL5XS3i27AU?loadFrom=SharedLink Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Future-Forward Healthcare Digital Engagement: Kevin Smith's Insights on AI Strategies and Life Beyond Google Analytics 43:32

hace 1 year43:32

43:32

Send us a text In this episode of This Week in Health Tech episode, Vik welcomes Kevin Smith, AVP, Digital Health, Baptist Health. We focus on impact of AI in healthcare marketing. We start out talking about future AI phones and Google, Search Generative Experience SGE. Kevin provides some background of Baptist Health digital properties and how sites were amalgamated from every hospital having their own sites to centrally managed digital websites and apps. Vik and Kevin then dig into the HHS's highlighting concern last year for using Google Analytics for analytics since the information collected could be in violation of HIPAA. We discuss the impact of removing Google Analytics and how not having any tracking technologies is a huge gap and provides no insights into how the users are using the websites. Kevin also provides some options that they are looking into to replace Google Analytics. Then Kevin and Vik dig into how AI can be used in digital marketing starting with using AI in generating content, images, videos. Kevin also brings up AI policies and if there is a need to disclose use of AI and how do you do that. Maybe using content generation with AI won't work because it may not match the organization or the locality branding. Many times it is easy to see when content is AI generated because AI uses certain terms more than usual and does not seem natural. Vik and Kevin then discuss AI chatbots and is this something that could be used on a healthcare site? They discuss the pitfalls of AI chatbot and how the responses are not always trustable. Also what about sharing information with AI solutions and integration from EHR or other sources into the AI solutions. Kevin then lastly shares a tip for listeners that he has incorporated with his team. They have instituted some brainstorming time once a month that allows the team to use the time away from meetings to think of best use cases for AI, collaborate on these ideas. Hopefully a reset time for the team to come up with enhancements for existing and potentially new solutions. Guest Kevin Smith Contact Info: Linkedin: https://www.linkedin.com/in/kevinbradleysmith/ Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
How to adapt your web-mobile-social media digital strategy to changing landscapes? 39:44

hace 2 years39:44

39:44

Send us a text In this episode of This Week in Health Tech podcast, we welcome Barry Wallace, digital communications specialist at East Tennessee Children's Hospital. We start out by discussing a marketing / digital communications team structure and then content generation. Vik and Barry discuss if ChatGPT AI tools help with content generation. AI could give a starting point but at this point that is what it is, get ideas but not necessarily use AI for generating and publishing content without review. There is also legitimate concern because generative AI creates is not always accurate and it is called hallucination. Also AI may not represent the voice of that specific health system or marketing department. Barry and Vik then chat about social media and focus on Facebook, X formerly Twitter, Instagram, and TikTok. They chat about the best strategy for content on each of these platforms. Facebook still seems to be the #1 platform for their community reach. Vik then brings up Digital Transformation in healthcare and how ETCH health system is handling this. Guest Barry Wallace Contact Info: Linkedin: @barrywadewallace Email: barrywallace@yahoo.com Twitter: @barry_w_wallace Threads/Instagram: @barrywallace Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Digital Health Strategy 44:17

hace 2 years44:17

44:17

Send us a text In this episodes of This Week in Health Tech, Vik and John discuss digital health strategy for healthcare organizations. They dive into different categories for digital health: virtual care, accessing health information, interoperability, innovation. For virtual care, organizations need to now consider remote patient monitoring on top of telehealth visits. This requires appropriate infrastructure updates to support these remote monitoring apps. Vik and John discuss challenges associated with virtual care today. John and Vik then discuss interoperability updates required to support digital health and allowing different applications to easily access appropriate health information. We are way beyond the typical patient portal and there are many specialty apps which support patients with different conditions. They discuss FHIR APIs and the moving away from traditional way of integration where data was constantly pushed instead of being pulled seamlessly on demand. Vik and John then discuss innovative apps and AI-ML applications and how to manage-integrate all these new apps. They also discuss privacy-security updates required for digital health preparedness. Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
HIMSS23 Conference Insights: Use of Artificial Intelligence (AI) and Machine Learning (ML) in healthcare 34:25

hace 2 years34:25

34:25

Send us a text In this episode of This week in Health Tech, Vik and John discuss HIMSS23 conference and insights gained at the conference. The main highlight at the conference was Artificial Intelligence (AI) and Machine Learning (ML). Vik and John discuss few AI implementations in Healthcare including Epic, Microsoft, Google, Nuance, and more. Website: http://www.thisweekinhealthtech.com Twitter: @ TWIHT1 Tido Inc.: https://www.tidoinc.com/ Twitter: @TIDOINC Linkedin: Vik Patel Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
How can health systems maximize operational efficiency using digital tools and minimize lost revenue? Special Offer in this episode for Health Systems. 38:28

hace 2 years38:28

38:28

Send us a text In this episode of This Week in Health Tech, Vik and John discuss healthcare financial challenges as they grapple with inflation, staffing shortages, and low margins. 85% of health system leaders expect staffing challenges to significantly impact 2023 strategies. Vik and John discuss how do you mitigate these challenges. One way is to maximize operational efficiency with automation and digital tools that reduce workforce pressures, streamline handling of application and integration issues. These monitoring tools leverage real-time technology to drive improvements and minimize lost revenue! *** SPECIAL OFFER *** Free 6 Months End-To-End Applications and Integration Automated Monitoring Solution Trial Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

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Freeing up clinical staff from diagnosing and reporting system issues to focus on patients 38:20

hace 2 years38:20

38:20

Send us a text In this episode of This Week in Health Tech, we welcome Johnathan Klaus to cohost the episode. John is an experienced nurse and has worked in large academic medical center for many years in the cardiac department. He brings wealth of clinical knowledge to the team and we welcome him to cohost the podcast. Jimmy Kim is obviously still around and will be returning soon. In this episode we focus on freeing up clinical staff from diagnosing and reporting system issues to focus on patients. This is a common scenario in health systems where clinical staff are required to not only pay attention to their patients, but also deal w/ system - application issues daily. It is such a common thing that many departments have come up with their own daily manual checks and manual checklist to diagnose issues and call the right vendor or helpdesk. This is a loss of productivity and also affects patient care. How do we avoid this? Listen to this episode to find how technical solutions can help w/ monitoring, detection, investigation, and remediation in a timely manner. Music by AudioCoffee from Pixabay . Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Assure smooth operations for clinicians using applications & integration monitoring technology 26:27

hace 3 years26:27

26:27

Send us a text Vik and Jimmy focus on digital health and end-to-end monitoring of applications in this episode of This Week in Health Tech. Vik talks about strategy for digital transformation: managing digital apps, integrating digital apps, and supporting digital apps on an ongoing basis. Vik also mentions that healthcare organizations have requested not only automated monitoring but also 24/7 support to go along with the monitoring subscription. Jimmy inquires about the 24/7 support and if it is actually supported by human support staff. Vik confirms that support is actual trained application and integration support team. But the support team is kept updated proactively about any issues using automated end-to-end monitoring. The automated monitoring is not true AI, but it is still using algorithms that are tweaked constantly by the monitoring team to enhance the solution and trigger notifications for issues without relying on users. Jimmy asks what would stop an organization from getting this end to end monitoring solution? Is it budget, processes, etc? Vik answers that all CIOs he has discussed this solution agree that it would really help the organization and keep IT helpdesk informed of issues proactively. But the main obstacle from purchasing this is budget and justifying such a new solution versus the more traditional projects that are on the books. Even though it is quite evident that the solution has huge ROI benefits by not relying on clinical professionals having to deal w/ issues. However most organization do not keep track of how much time clinicians spend on dealing w/ issues, so the actual calculation of ROI is based on estimates. This is where it becomes a bit of a struggle for CIOs to justify purchasing this solution to the healthcare CFO. Again, healthcare will adopt automated applications monitoring just like security and infrastructure monitoring, but it may take some time as it always done in healthcare. Linkedin: Vik Patel Linkedin: Jimmy Kim Website: http://www.thisweekinhealthtech.com Twitter: @ TWIHT1 Tido Inc.: https://www.tidoinc.com/ Music Provided by Soundstripe.com Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Support the show Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
"The Olympics of Tech" - Collision Conference 2022 30:59

hace 3 years30:59

30:59

Send us a text This episode of This Week in Health Tech focuses on one of the biggest tech conferences of North America, Collision Conference 2022. Collision attracts people from more than 125 countries and more than 35000 people. Vik shares the stories meeting the brightest minds in tech and innovative companies. Very different than the other healthcare tech conferences. Crowd at the conference was definitely very mixed and pleasantly unexpected. Women in tech definitely represented in good numbers at the conference. The setup at the conference was laid out very well to help easier mingling of people. Tido Inc. was represented by four team members at the conference. It was great to talk to companies from other industries like fintech, gaming, and analytics. Pretty much every industry was well represented at the conference. Also tons of investors at the conference so great opportunity for startups to find investor partners and vice versa. We also cut into couple of interviews w/ other startup founders and share their thoughts about the conference. Jimmy and Vik then discuss AI at the conference. Vik shares the experience from one of the presentations w/ basketball player Carmelo Anthony and digital Melo. Linkedin: Vik Patel Linkedin: Jimmy Kim Website: http://www.thisweekinhealthtech.com Twitter: @ TWIHT1 Tido Inc.: https://www.tidoinc.com/ Music Provided by Soundstripe.com Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Support the show Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Healthcare Uninterrupted 37:32

hace 3 years37:32

37:32

Send us a text In this episode of This Week in Health Tech, Vik and Jimmy focus on keeping healthcare uninterrupted: 24/7 end to end monitoring of applications and integration between applications. Vik and Jimmy start out with discussing working from home and hybrid working. Because of digital transformation and increasing number of mobile and web applications, it is becoming a bigger challenge for healthcare organizations to stay on top of desktop, web, and mobile application issues. Relying on manual reporting of issues is going to become an even bigger problem. Vik provides example of how issues in production environment impact patient care by discussing registration information flow from EHR to downstream applications. There are multiple points where there could be point of failure, end users may not get the right information at the right time. Helpdesk has limited knowledge of applications and they deal with a lot of access issues. and it is not practical for helpdesk team to understand every application and its functionality. Jimmy and Vik then discuss an example in ER, where technical application or integration issues may have a huge impact on patient outcomes. Manual monitoring is impossible in a healthcare environment to keep track of all the integrations and application functionality. Tido's end to end monitoring technology is constantly monitoring all applications and integrations to avoid reliance on manual intervention. Vik talks about the advantages of automated 24/7 end-to-end applications and integration monitoring and shares the experiences of using this technology at healthcare organizations. Jimmy asks about digital transformation impact on this applications monitoring. Vik indicates that digital transformation will have huge impact on how applications and interfaces are being monitored because organizations are adding mobile and web applications at an expedited rate. Healthcare organizations are also figuring out their digital transformation and app management strategy, which maybe a discussion point for another episode. Continuing to rely on manual reporting of issues is a risk that is going to become bigger as more and more applications are added to the mix. Vik thinks one of the main reason healthcare organizations are not using automated end-to-end applications and integration monitoring and keep relying on manual intervention because that is the status quo and that is how we have been doing it. Just because it has been done this way does not mean it is the right way of diagnosing and reporting issues. Vik talks about automated notifications and how the monitoring solution plugs into heldesk software and integration w/ Microsoft Teams to keep helpdesk team informed about application and integration issues. More Info on End to End Monitoring - https://tidoinc.com/tido-end-to-end-applications-monitoring/ Ep. 41 How to Improve Tido Inc. The Trusted Tech Partner for Healthcare. We use technology to deliver better outcomes. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
How To Implement Test Automation in Health Care || Part 1: Website Testing || Encore Presentation 42:48

hace 3 years42:48

42:48

Send us a text For the month of May, Vik and Jimmy are focusing on Healthcare Web, Mobile, EHR Testing and Test Automation. In this part 1 episode, they focus on healthcare web properties testing and test automation strategies and implementation. Vik starts with the basics and defining testing and test automation and testing reality in healthcare. Testing is underrated and not something organizations think about but it should be a top priority, especially in these times when more and more online applications are used by patients and providers. Typically regression testing is missing because there are never enough test / qa resources in an organization. So there is limited testing in reality. Performance testing is usually not done and could be a potential user satisfaction issue if the website cannot handle web traffic, for example, a COVID scheduling or registration web application. Jimmy asks who is involved in website management at a healthcare organization. Vik explains that it is a combination of marketing and IT departments. Sometimes the roles are clear but usually, IT provides development resources, either in-house or outsourced. The marketing team in many cases is expected to do testing and user acceptance testing. Vik then explains the different categories of testing: Continuous, Automated, and Live Testing. Continuous testing is where testing is utilized at every stage of development. When test script development is complete, then those scripts can be used for automated testing against hundreds of combinations of devices and browsers. Live testing is used by QA staff to test websites on real devices which are running in the cloud. Vik and Jimmy then use a real-life example of a COVID registration web application to discuss the different types of web application testing. Vik explains how the selenium test framework is utilized for test automation. Test scripts are written in any of the major programming languages: Java, Python, C#, Ruby, Kotlin, etc. He also explains how this automation works with a real device cloud to test the scripts against hundreds of combinations of devices and browsers. Jimmy and Vik then talk about types of testing: Functional, Compatibility, and Performance testing. They go into briefly about upcoming mobile and EHR testing in the next episodes of This Week in Health Tech. Website: http://www.thisweekinhealthtech.com Twitter: @ TWIHT1 Tido Inc.: https://www.tidoinc.com/ Music Provided by Soundstripe.com Support the show (http://www.thisweekinhealthtech.com/) Support the show Support the show Listen to all This Week in Health Tech episodes Vik Patel - LinkedIn Tido Inc. - Website Tido Inc. - LinkedIn…

This Week in Health Tech

1
Healthcare's hybrid business model with Telehealth and In-Person Visits 36:42

hace 3 years36:42