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Journey mapping in NGOs
Manage episode 297884424 series 2918089
Contenido proporcionado por Smaply. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Smaply o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Read more about the topic on the Smaply blog:
- Volunteer journey mapping: managing experiences with NGOs
- Create your own journey map on www.smaply.com
- Learn more about experience innovation on www.smaply.com/blog
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Manage episode 297884424 series 2918089
Contenido proporcionado por Smaply. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Smaply o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Read more about the topic on the Smaply blog:
- Volunteer journey mapping: managing experiences with NGOs
- Create your own journey map on www.smaply.com
- Learn more about experience innovation on www.smaply.com/blog
19 episodios
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Similar a Innovating experiences with service design | Smaply podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
continue reading
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…
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