Joshua Liu on Bridging Healthcare Gaps with SeamlessMD's Patient Journey Platform

The Uprising Show

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Dive into an insightful conversation with Joshua Liu, founder of SeamlessMD, as he shares his journey in healthcare technology with host Vivek Nanda. Learn about the innovation, challenges, and future of digital health in this must-watch episode.

• The journey of Seamless MD and its impact on patient care.
• Fundraising strategies and financial challenges in healthcare tech.
• The evolving role of AI in healthcare administration and clinical practices.
• Differences and opportunities in the U.S. vs. Canadian healthcare markets.
• Josh Liu's advice for aspiring health tech entrepreneurs.

Timestamps:
00:00 Toronto-born builder turned full-time entrepreneur.
06:03 Undecided med student starts healthcare technology company.
08:21 CMSMD guides patients through healthcare journeys.
12:32 Cold emailing VCs; few first meetings succeeded.
14:43 Focus on priorities during existential business risks.
18:03 Company growth: US customers, clinical evidence, EHR integrations.
22:19 Payment models influence digital health adoption.
25:40 Trust in Canadian healthcare declining, costs preferred.
29:59 Market strategies adjusted; digital health emphasized post-2020.
31:18 Top-down strategy more effective than bottom-up.
36:11 Customization, subscription, clinical integration requires hands-on services.
39:09 AI in healthcare: Admin use low risk, clinical complex.
43:47 Optimizing healthcare journey with scalable care solutions.
46:32 Distinguish passion project from sustainable healthcare startup.
48:21 Telemedicine app failed due to poor integration.
51:27 Insightful podcast on SeamlessMD's unique advantage.
3 Fun Facts:
1. Joshua Liu initially crafted his entrepreneurial skills by starting school clubs and non-profits during high school.
2. SeamlessMD, under Josh's leadership, extends the analogy of a "GPS for patient care" to guide patients through complex medical journeys.
3. Joshua Liu reveals a personal passion for basketball and aspirations to be a basketball sportscaster if not for his current endeavors.
Joshua Liu's LinkedIn - https://www.linkedin.com/in/joshuapliu/
SeamlessMD's Website - https://www.seamless.md/

The Uprising Show Website: https://theuprisingshow.com/
Vivek Nanda's LinkedIn: https://www.linkedin.com/in/viveknanda1/
Vivek Nanda's Twitter: https://x.com/vickks
TopHealth Media Website: https://tophealth.care/