))
Understanding Escalation Management with Parker Chase Corwin
Manage episode 422263231 series 3484312
Contenido proporcionado por ZapScale. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente ZapScale o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Despite our best efforts at keeping our customers at ease, it may so happen that the customers may not be fully delighted. Understanding, managing, and fulfilling customer expectations needs our proactive approach as CSMs. In this episode, Parker Chase-Corwin joins Mausmi Ambastha, our host to discuss one of the most critical aspects of customer management: handling escalations. With over 20 years of experience in customer success, Parker shares his insights into the complexities of...
…
continue reading
23 episodios
Compartir
