EP 136 Growing Into A Great Manager

Nobody Told Me That! A Dental Podcast with Teresa Duncan

Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships and building trust with your doctor. You're managing different personalities all while leading by example, there's a lot more to it than meets the eye. Plus, it can be lonely at the top.

I’ll share personal stories—like a lesson learned the hard way with patient emails 🤦🏻‍♀️—and share insights specifically for new managers. Be sure to check the show notes for added resources, upcoming classes, and events!

Don’t forget to subscribe!

A few talking points:

• Navigating coworker-manager transition challenges and changes.

• Handling complaints in a constructive manner

• Activate your listening and conflict resolution skills.

• Can you be friends with your employees?

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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

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YouTube: https://youtube.com/@odysseymgmt