Culture Bytes: Insider Insights into Capstone's Culture Transformation Success

Culture Change RX

Send us a Message

In this Solo Byte episode of Culture Change RX, Sue Tetzlaff provides a behind-the-scenes look at the activities and timeline of organization-wide transformations. In particular, Sue discusses the approach of Capstone Leadership Solutions in transforming organizational culture within healthcare settings, all targeted on long term and continuous improvement and growth. She outlines the importance of leadership development, employee engagement, and a phased approach to implementing change. The conversation highlights the impact of these transformations on patient satisfaction and overall organizational effectiveness, particularly in small and rural healthcare organizations.

• Capstone Leadership Solutions focuses on small and rural healthcare organizations.
• The company specializes in leadership practices to enhance organizational culture.
• Employee-driven teams are essential for strategic improvements.
• The transformation process is broken down into two phases over 26-27 months.
• Leadership development is a continuous process, never truly complete.
• Self-planning for future years is crucial for sustainability.
• The approach is designed to create long-term, wide-scale transformation.
• Engaging employees in the change process positively impacts culture.
• The results of transformation can be seen in as little as two years.
• Capstone's experience allows them to refine their approach with each new partnership.

Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk: https://www.capstoneleadership.net/contact-us

Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/