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“I always enjoyed the beauty of the car” || George Grubbs III, President and CEO, Grubbs Automotive Group
Manage episode 332213886 series 3005753
Fourth-generation car dealer George Grubbs III grew up wanting to be a doctor - until he got his first taste of the sales side of the automotive industry. Now, he’s president and CEO of his family’s dealership group, boasting six stores and on their way to further expansion.
George joins Derek D for an insightful conversation spanning his lifelong love of automobiles from multiple standpoints, what it’s like having a family history in car sales that stretches so far back, switching to a pickup truck for his daily drive, and developing a new brand as the market becomes ready for it. He also talks about how to mitigate risks during dealership group expansion, the importance of proper documentation and updating documents, what happens when someone says they’d like to buy a car just like the one he’s driving, and more.
Grubbs Automotive Group
Episode Highlights:
- What George’s father insisted on driving in order to promote the business
- How Grubbs Automotive Group avoids overextension when trying to expand
- Why customers prefer to be told bluntly about dealership policies and changes
- How Grubbs Automotive staff members are in training constantly - and how such a thing is possible
- The specific types of vehicles that Grubbs dealerships can strategically price above MSRP without losing customer satisfaction
“To us it’s always been people and process - build strong processes, find talented people, and get out of their way.”
— George Grubbs III
|| Dealer News Today is a DCG Media production
180 episodios
Manage episode 332213886 series 3005753
Fourth-generation car dealer George Grubbs III grew up wanting to be a doctor - until he got his first taste of the sales side of the automotive industry. Now, he’s president and CEO of his family’s dealership group, boasting six stores and on their way to further expansion.
George joins Derek D for an insightful conversation spanning his lifelong love of automobiles from multiple standpoints, what it’s like having a family history in car sales that stretches so far back, switching to a pickup truck for his daily drive, and developing a new brand as the market becomes ready for it. He also talks about how to mitigate risks during dealership group expansion, the importance of proper documentation and updating documents, what happens when someone says they’d like to buy a car just like the one he’s driving, and more.
Grubbs Automotive Group
Episode Highlights:
- What George’s father insisted on driving in order to promote the business
- How Grubbs Automotive Group avoids overextension when trying to expand
- Why customers prefer to be told bluntly about dealership policies and changes
- How Grubbs Automotive staff members are in training constantly - and how such a thing is possible
- The specific types of vehicles that Grubbs dealerships can strategically price above MSRP without losing customer satisfaction
“To us it’s always been people and process - build strong processes, find talented people, and get out of their way.”
— George Grubbs III
|| Dealer News Today is a DCG Media production
180 episodios
Все серии
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1 Using life insurance, private investments, or other assets to equalize value among family members in the succession process. 28:47
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1 “Interest is definitely slowing or plateauing and while there is a lot of interest around hybrids, dealers and manufacturers are going to have to rethink the battery strategy.” || Paul Mumma,… 32:17
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1 “Our goal is to keep our customers on the road” || Jay Etheridge, Brand Ambassador, Combat Motors 27:02
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1 “They’re only going to put incentives on vehicles they need to boost” || Tyler Corder, CFO and COO, Findlay Automotive Group 28:33
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1 “The best dealers have improved service capabilities” || Mike Lanciotti, President of Recreation Segment, REV Group 26:19
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1 “We help change communities by providing opportunities” || Mike Ferrer, Principal, Hickey and Associates 29:59
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1 “I focus most of my work on the future of mobility” || Philipp Kampshoff, Senior Partner, McKinsey & Company 28:17
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1 “We can operate just as well with fewer cars” || Eddie Hall III, Chief Operating Officer, Hall Automotive Group 26:19
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1 “Everyone’s been waiting for that big shift” || Liza Borches, President/CEO, Carter Myers Automotive 26:09
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1 “That crazy demand is still being relieved” || Brett Hopkins, CEO, Ken Garff Automotive Group 30:21
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1 “What if you don’t build a hybrid cell, but a hybrid system?” || Dr. Sebastian Pohlmann, Vice President of Business Development, Skeleton Technologies 27:47
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1 “We have a lot going on around the customer experience” || Bob Welby, Senior Director of Sales, Marketing, Product, and Customer Operations, INFINITI USA 27:19
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1 “Our role is to put things that happen in context” || Stephanie Brinley, Associate Director of AutoIntelligence, S&P Global Mobility 29:15
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1 “We go very deep into the buyer’s psyche” || K.C. Boyce, Vice President of Automotive & Mobility and Energy, Escalent 28:46
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1 “This omnichannel experience is becoming a reality” || Karen Lellouche Tordjman, Managing Director and Senior Partner, Boston Consulting Group 26:16
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1 “If you’re an OEM, last year was a great year” || Pedro Correa, Head of Automotive & Mobility, Bain & Company 27:08
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1 “Fraud has never been higher” || Frank McKenna, Cofounder and Chief Fraud Strategist, Point Predictive 29:32
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1 “Everybody is embracing this transformation” || Daniel Shapiro, Vice President of Automotive, NVIDIA 29:06
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1 “I had a front-row seat to how quickly it was disrupted” || Chris Piche, Founder and CEO, Smarter AI 25:29
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1 “We’ve been doing it one technology at a time” || Ryan Robinson, Automotive Research Leader, Deloitte 29:55
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1 “We help think through strategic decisions” || Gary Silberg, Global Head of Automotive, KPMG 30:42
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1 “The strongest trend we’ve all experienced is sustainability” || Ralf Klädtke, Chief Technology Officer and VP, TE Transportation Solutions 29:10
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1 “A lot of creative disruption happening” || Chris Sachno, Senior Vice President of E-Mobility, Cloud Services & Innovation, Karma Automotive 27:05
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1 “Getting away from gasoline is the right move” || William M. Monroe Jr., Senior Vice President of Global Sales, Marketing, and Customer Service, Karma Automotive 24:49
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1 “The process has to improve” || Kevin Tynan, Global Director of Automotive Research, Bloomberg Intelligence 28:14
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1 “There’s a lot of money out there even today” || Charlie Chesbrough, Senior Economist, Cox Automotive 27:28
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1 “I learn a lot more about this industry every day” || Cynthia Caine, Head of Commercial Auto, Wells Fargo 29:38
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1 “It’s a cliche, but I’ve got gasoline in my veins” || Randy Dye, Owner, Daytona Dodge Chrysler Jeep RAM & FIAT 30:41
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1 “Customers are just as educated as the salespeople” || Benny Robles Jr., President and GM, Bartow Ford 24:34
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1 “We’ve always played the long game” || Brian Kelly, President and CEO, Kelly Automotive Group 26:53
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1 “I always enjoyed the beauty of the car” || George Grubbs III, President and CEO, Grubbs Automotive Group 22:57
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1 “We’re all very mobile” || Brandon Tomes, President, Brandon Tomes Subaru/Brandon Tomes Volkswagen 24:50
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1 “It’s unbelievable what kind of ideas somebody else has” || Joe Cardinale, President, Cardinale Auto Group 19:31
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1 “It’s education, it’s creating that relationship, and it’s constant communication.” || Dorian Jimenez, General Sales Manager, Classic Chevrolet 29:55
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1 “We’ll just do what we’ve done - take care of our customers” || Rita Case, Owner, Rick Case Auto Group 37:32
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1 “I had two choices - sit on the sidelines, or jump in.” || Matt Gunderson, State Senate Candidate, CA-38 30:45
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1 “I am not a car person - I am a people person.” || Liza Borches, President and CEO, Carter Myers Automotive 28:29
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1 “‘What is your forecast for 2022?’ is a loaded question.” || Jessica Caldwell, Exec. Director of Insights, Edmunds 29:51
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1 "At the end of the day, if I'm in the store, I train." || Adam Arens, CEO and Founder, Patriot Auto Group 31:25
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1 “Let’s look at it from 10,000 ft.” || Ernie Boch Jr., CEO, Boch Enterprises || Dave Cantin, President, The Dave Cantin Group 40:55
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1 How to sell a car before it hits the lot | Steve Zabawa, Co-Founder, Rimrock Auto Group and WebBuy.com 29:15
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1 A Legislative Renaissance Impacting Digital Car Deals | w. Kait Gavin & Sarah Hunsicker of Dealertrack Solutions 23:43
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1 Turning Wins & Losses into Future Successes | w. Patrick Janes, Sr. Business Development Dir. at vAuto 30:56
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1 Fast Talk: New Car Sales Trends & Tips | w. Brian Finkelmeyer, Sr. Dir. of New Car Solutions at Cox Automotive 25:21
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1 “The Ecosystem of Consumer, Dealer, & Lender” | with Andy Mayers & Emil Banga of Cox Automotive 25:54
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1 Novel Thinking Part 5 — “We’re one year in.” | Dan Garwatoski, Sales Manager at Nissan North – Columbus, Ohio 18:32
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1 “There are two questions buyers ask…” | w. Bob George, Dealer.com & Brett Pomerantz, Cox Automotive 29:46
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1 Auto Sales in the Information Age | w/ Juan Flores (Kelley Blue Book) & Jade Terreberry (Cox Automotive) 25:38
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1 “We Can’t Put the Genie Back in the Bottle” | Lori Wittman & Jessica Stafford, Senior VPs at Cox Automotive 30:39
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1 Novel Thinking Part 4 — "2021 could be phenomenal." | Jake Sodikoff, Dealer Principal at Steven Nissan (Harrisonburg, VA) 24:56
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1 Every Tech Integration is a Win-Win-Win | Derek D w Emil Banga, Assc. VP of Operations at Cox Automotive, Dealertrack F&I Solutions 21:24
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1 Bridging the Gap Between Traditional & Digital Retail | Chase Abbott - VP of Sales at Cox Automotive 25:33
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1 Season 2 'Novel Thinking Series' Episode 1 - “You have to trust the data. You have to trust yourself.” 21:28
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1 “Our Business is Changing.” Adapting to Digital Sales with Mark Vickery, Senior Director of Performance Management at VinSolutions. 25:40
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1 Exclusive advice: The market is sliding back. Car dealers need to prepare. Jonathan Smoke − Chief Economist, Cox Automotive 29:30
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1 If you don't have a person of color around the table, you have an issue- Damon Lester. NAMAD 22:03
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1 “Don't miss this opportunity to bring up the next young leaders.” Rob Cochran, #1 Cochran Automotive. 30:21
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1 Best-selling Marketing author, Larry Bailin. "Average Dealers Always Do What the Competitors Do"" 27:12
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1 40 Ft. Erection Gets Brad Benson, SB XXI Champion NY Giant, #1 Hyundai Dealer Through Tough Times 28:45
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1 18 Dealership Employees Test Positive - Interview with Troy Duhon of Premier Automotive in Louisiana. 21:23
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1 Ken Ganley 40+ Ohio Dealerships Talks About the Return of a Post-Crisis Cash-For-Clunkers Program 20:35
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1 Handling HR Issues in a Crisis What Every Dealer Needs to Know - Automotive HR Specialist Interview 28:37
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1 Herb Chambers and MSADA Pres. Robert O’Koniewski on the Crisis Facing Car Dealers in New England 31:30
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1 How and Where to Raise Capital During Crisis-Mode with CEO Michael LaMotta - Dealer News Today 21:43
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1 What Dealers Can Expect From the 2 Trillion Dollar Relief Bill. Interview with Automotive CPA, Ellen Kera 26:44
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1 One of Biggest Names in Auto Industry - David Wilson Speaks on Crisis Mode Dealership Operations 22:28
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1 Are You Ready For a Surge of Sales Post-Crisis? Interview with Premier Companies CEO Joe Laham 26:22
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1 NJ CAR President Jim Appleton Interviewed on Current Crisis Facing Dealerships - Dealer News Today 27:49
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