Wysdom - How AI turns bots into intelligent agents with Tariq Bethune

Working Smarter: Presented by Calabrio

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5M ago 33:53

MP3•Episodio en casa

Virtual Agents, Chatbots, Bots...whatever you call them, they need love too. Calabrio is excited to welcome Wysdom into the portfolio to help customers of any size make their bots better. How does it work? What kind of KPI can be delivered on your virtual agents? Join Tariq from Wysdom as we understand how conversational AI assists in making your virtual and human agents better at servicing your customers.

40 episodios

#Tech #Business #Calabrio #Business Intelligence #Contact Center #Customer Service #Customer Experience #Workforce Management #Workforce Engagement #Employee Engagement #Quality Management #Analytics