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E31: ET Money's 82% Form Fill Rate Magic in a World of Choices
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In a world where form-filling for investments feels daunting, ET Money boasts an exceptional 82% form-fill rate, showcasing their user-friendly approach. Tune into this episode to know how user personas are meticulously shaped into a refined art. Santosh Navlani sheds light on "Genius," a data-driven feature guiding users to optimal investments. ET Money isn't just an investment platform; it crafts precise financial journeys.
- (00:52) - From Accidental Entrepreneurs to FinTech Innovators
- (03:09) - Then vs. Now: The Evolution of Wealth Tech in 5 Years
- (05:20) - ET Money: Empowering Through Financial Education
- (08:43) - Smart Choices, Long-Term Gains: ET Money's Investment Landscape
- (12:19) - ET Money's Umbrella: Sheltering Investments and Dreams
- (16:14) - Psychographic Investing: Attracting Long-Term Investors
- (18:18) - Decoding Investor Journeys: Unraveling Individualized Routes
- (21:12) - 82% Form Fill Rate: A User Engagement Miracle
- (24:41) - Empowering Investors: The Direct vs. Regular Dilemma
- (28:42) - User Experience Redefined: How FinTech Innovations Alleviated Investment Frictions
- (31:26) - Fine-Tuning Investments: How Investor Personas Shape Portfolio Protection
- (34:04) - Elevating Financial Well-being: Genius as the Cornerstone of Empowered Investment Decisions
- (40:18) - The Upsell Dynamics: Exploring the Journey from Trial to Genius Subscription
- (47:29) - Understanding ET Money's Advisory vs. Operational Capabilities
- (54:30) - Aspirations and Challenges in Tailoring Content for Individual Investor Needs
- (56:49) - Breaking UX Norms and Discovering Surprising User Behaviors
- (01:02:46) - Shaping a Strategy Rooted in Financial Literacy
- (01:06:17) - Recognizing the Role of Timing in Customer Conversions
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