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The Anti-Objection Formula: Why I Don’t “Objection-Handle”
Manage episode 468727970 series 3568802
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In the world of high-end medical aesthetics, where luxury meets science, there exists an unspoken rule: if you have to convince someone to care about their own face, you’ve already lost.
Leisa rejects the well-worn script of salesmanship. She doesn't "handle" objections. She eliminates them before they even arise. And in this episode of Scalpel of Truth, she dismantles the outdated dogma of persuasion, slicing through the noise with the precision of a scalpel.
A consultation is an invitation—one extended only to those who have already decided to prioritize their skin health. Those who hesitate, haggle, or demand references? They are not the right fit. They are red flags in human form.
Leisa takes us inside the psychology of premium clientele, revealing why the most profitable med spas don’t chase customers—they magnetize them. She deciphers the language of luxury, from “financial plans” (never “financing”) to “savings” (never “discounts”). She explains why your front desk staff’s cardigan choices might be costing you thousands. And she issues a stark warning: if your consultation conversion rate is below her magic number, you don’t have a pricing problem—you have a consult problem.
Leisa lays out a radical framework for attracting the patients who get it—the ones who value expertise, commit to memberships, and transform into walking advertisements for your brand. No chasing, no begging. Just sharp strategy, sharper execution, and the sharpest results. Because, as Leisa reminds us, success leaves a trail. You just have to be willing to follow it.
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Links & Notes
- ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!
- Check out our MedSpa Workshops and Trainings and schedule a discovery call today!
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