An investigative podcast hosted by world-renowned literary critic and publishing insider Bethanne Patrick. Book bans are on the rise across America. With the rise of social media, book publishers are losing their power as the industry gatekeepers. More and more celebrities and influencers are publishing books with ghostwriters. Writing communities are splintering because members are at cross purposes about their mission. Missing Pages is an investigative podcast about the book publishing ind ...
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Contenido proporcionado por Gerry Scullion and This is HCD. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Gerry Scullion and This is HCD o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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Empathy-Driven Service Design: Building Collaboration and Leading Change with Kate Tarling
Manage episode 445279049 series 2061378
Contenido proporcionado por Gerry Scullion and This is HCD. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Gerry Scullion and This is HCD o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for driving organisational change. Kate emphasises the role of leadership in promoting a human-centered approach and cautions against focusing solely on cost-cutting. She highlights the importance of metrics for measuring success and the value of community building to enhance teamwork and innovation.
- linkedin.com/in/kate-tarling-6b43b19
- theserviceorg.com
- This episode is sponsored by Smaply https://www.smaply.com/?thisishcd
Become a member: https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers
Book a Coaching Chemistry Call: https://calendly.com/gerryscullion/coaching-chemistry-call
😀 Follow/Like Us Socially 😀
Instagram - /thisishcd
Twitter - /thisishcd
YouTube - /thisishcd
#ServiceDesign #HumanCenteredLeadership #EmpathyInAction
337 episodios
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Manage episode 445279049 series 2061378
Contenido proporcionado por Gerry Scullion and This is HCD. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Gerry Scullion and This is HCD o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for driving organisational change. Kate emphasises the role of leadership in promoting a human-centered approach and cautions against focusing solely on cost-cutting. She highlights the importance of metrics for measuring success and the value of community building to enhance teamwork and innovation.
- linkedin.com/in/kate-tarling-6b43b19
- theserviceorg.com
- This episode is sponsored by Smaply https://www.smaply.com/?thisishcd
Become a member: https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers
Book a Coaching Chemistry Call: https://calendly.com/gerryscullion/coaching-chemistry-call
😀 Follow/Like Us Socially 😀
Instagram - /thisishcd
Twitter - /thisishcd
YouTube - /thisishcd
#ServiceDesign #HumanCenteredLeadership #EmpathyInAction
337 episodios
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Similar a The Human Centered Design Podcast (Premium)
An investigative podcast hosted by world-renowned literary critic and publishing insider Bethanne Patrick. Book bans are on the rise across America. With the rise of social media, book publishers are losing their power as the industry gatekeepers. More and more celebrities and influencers are publishing books with ghostwriters. Writing communities are splintering because members are at cross purposes about their mission. Missing Pages is an investigative podcast about the book publishing ind ...
…
continue reading
Tangentially Speaking is dedicated to the idea that good conversation is organic, uncensored, revelatory, and free to go down unexpected paths with unconventional people. chrisryan.substack.com
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
…
continue reading
As She Rises brings together local poets and activists from throughout North America to depict the effects of climate change on their home and their people. Each episode carries the listener to a new place through a collection of voices, local recordings and soundscapes. Stories span from the Louisiana Bayou, to the tundras of Alaska to the drying bed of the Colorado River. Centering the voices of native women and women of color, As She Rises personalizes the elusive magnitude of climate cha ...
…
continue reading
Design is everywhere in our lives, perhaps most importantly in the places where we've just stopped noticing. 99% Invisible is a weekly exploration of the process and power of design and architecture. From award winning producer Roman Mars. Learn more at 99percentinvisible.org.
…
continue reading
Ask questions, vote and discover answers about Chicago, the region and its people. From WBEZ.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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…
continue reading
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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