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Recalibrating Leadership for the Infinite Game with Diane Magers
Manage episode 377233570 series 3333377
Contenido proporcionado por Gregorio Uglioni. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Gregorio Uglioni o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode, we're joined by Diane Magers, a thought leader in the realms of Customer Experience and Leadership. We discuss the evolving landscape of leadership, the critical role of resilience, and the future of customer experience. Plus, don't miss Diane's "Golden Nugget" of wisdom that could be a game-changer for your organization.
📣 Key Quotes
- "Resilience is about the ability to know yourself and know the environment." - Diane Magers
- "Staying human is my secret ingredient in leadership." - Diane Magers
- "Embed customer experience into your organization's core through an 'Experience Operating System' for lasting success." - Diane Magers
Let's stay in contact
💌 Feedback
We love to hear from our listeners! If you have any comments, questions, or suggestions, please let us know.
🎧 Subscribe & Share
If you enjoyed this episode, please subscribe, rate, and review. Share it with someone who would find this episode helpful!
190 episodios
Recalibrating Leadership for the Infinite Game with Diane Magers
THE CX GOALKEEPER - Transformation, Customer Experience, and Leadership Goals
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Manage episode 377233570 series 3333377
Contenido proporcionado por Gregorio Uglioni. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Gregorio Uglioni o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode, we're joined by Diane Magers, a thought leader in the realms of Customer Experience and Leadership. We discuss the evolving landscape of leadership, the critical role of resilience, and the future of customer experience. Plus, don't miss Diane's "Golden Nugget" of wisdom that could be a game-changer for your organization.
📣 Key Quotes
- "Resilience is about the ability to know yourself and know the environment." - Diane Magers
- "Staying human is my secret ingredient in leadership." - Diane Magers
- "Embed customer experience into your organization's core through an 'Experience Operating System' for lasting success." - Diane Magers
Let's stay in contact
💌 Feedback
We love to hear from our listeners! If you have any comments, questions, or suggestions, please let us know.
🎧 Subscribe & Share
If you enjoyed this episode, please subscribe, rate, and review. Share it with someone who would find this episode helpful!
190 episodios
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Similar a THE CX GOALKEEPER - Transformation, Customer Experience, and Leadership Goals
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
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…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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