Customer-centric Companies Are Employee-centric The Chief Customer Officer Human Duct Tape Show podcast

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Bliss Customer Customerexperience Jeanne Bliss MBA Leadership Business CCO The Office

Contenido proporcionado por Jeanne Bliss. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeanne Bliss o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

The Chief Customer Officer Human Duct Tape Show « »
Customer-centric Companies Are Employee-centric

1+ y ago 44:59

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MP3•Episodio en casa

Contenido proporcionado por Jeanne Bliss. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeanne Bliss o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

As we head into the new year, I ask that you revisit this podcast episode, where you’ll find many more valuable gems from my friend, Curtis Kopf. Your business—and your customers—will thank you.

In my conversation with Curtis Kopf, the Chief Experience Officer at REI, we discuss thought processes and strategies that go into navigating successful CX transformations. Curtis is a seasoned leader and CX practitioner who’s worked across a few different industries during his career. He has spent time at Amazon in the early 2000s, Microsoft, Alaska Airlines, and Premera Blue Cross. Curtis definitely knows a thing or two about how to develop a customer-first strategy.

… continue reading

247 episodios

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

Artwork

Customer-centric Companies Are Employee-centric

The Chief Customer Officer Human Duct Tape Show

51 subscribers

published 1+ y ago

Compartir

MP3•Episodio en casa

Contenido proporcionado por Jeanne Bliss. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeanne Bliss o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

As we head into the new year, I ask that you revisit this podcast episode, where you’ll find many more valuable gems from my friend, Curtis Kopf. Your business—and your customers—will thank you.

In my conversation with Curtis Kopf, the Chief Experience Officer at REI, we discuss thought processes and strategies that go into navigating successful CX transformations. Curtis is a seasoned leader and CX practitioner who’s worked across a few different industries during his career. He has spent time at Amazon in the early 2000s, Microsoft, Alaska Airlines, and Premera Blue Cross. Curtis definitely knows a thing or two about how to develop a customer-first strategy.

… continue reading

247 episodios

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

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