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Contenido proporcionado por Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Membership Strategies for HVAC Professionals to Boost Customer Retention with Billy Stevens

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Manage episode 461245973 series 3585594
Contenido proporcionado por Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com

In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry. 🚀💡

Drawing on his decades of experience in HVAC and plumbing, Billy unpacks how to optimize business operations, transition to membership models, and leverage hyperlocal branding to drive growth. From the power of AI-driven efficiency to strategies for retaining customers, this conversation is packed with practical insights to help service professionals thrive in today’s competitive landscape. 🔧📈

In this episode, here's what you can expect to learn:

  • How to transition from selling products to building long-term customer relationships.

  • The key differences between traditional maintenance plans and membership models—and why the latter is a game changer.

  • Practical strategies to boost booking efficiency and improve first-call resolution rates.

  • How hyperlocal branding and community events can transform your customer acquisition strategy.

  • A sneak peek into how AI-driven tools, like Sera, are shaping the future of the service industry.

If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

Links & References: LinkedIn:

Website:

This episode is kindly sponsored by:

Connect with us!

Affiliate links:

  continue reading

410 episodios

Artwork
iconCompartir
 
Manage episode 461245973 series 3585594
Contenido proporcionado por Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Skilled Trades Syndicate - Tersh Blissett and Josh Crouch, Tersh Blissett, and Josh Crouch o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com

In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry. 🚀💡

Drawing on his decades of experience in HVAC and plumbing, Billy unpacks how to optimize business operations, transition to membership models, and leverage hyperlocal branding to drive growth. From the power of AI-driven efficiency to strategies for retaining customers, this conversation is packed with practical insights to help service professionals thrive in today’s competitive landscape. 🔧📈

In this episode, here's what you can expect to learn:

  • How to transition from selling products to building long-term customer relationships.

  • The key differences between traditional maintenance plans and membership models—and why the latter is a game changer.

  • Practical strategies to boost booking efficiency and improve first-call resolution rates.

  • How hyperlocal branding and community events can transform your customer acquisition strategy.

  • A sneak peek into how AI-driven tools, like Sera, are shaping the future of the service industry.

If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)

Links & References: LinkedIn:

Website:

This episode is kindly sponsored by:

Connect with us!

Affiliate links:

  continue reading

410 episodios

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