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Episode 24 - Outsourcing Dental Staff
Manage episode 453652810 series 3577620
Contenido proporcionado por Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode Scott and Jinesh chat with JW Oliver Junior, founder of ZimWorkX and Support DDS. They discuss JW's entrepreneurial journey up to and through the dental world, and take a deep dive into the world of remote support staff for dental practices. They cover topics including unit economics of outsourcing staff, team culture, impact of COVID on hiring remote staff, customer profiles, and opine on the future of AI on remote workers. 1:52 Introductions 5:15 JW's journey through dental to SupportDDS 12:25 Breadth and depth of SupportDDS 15:54 Entrepreneurial instinct 18:28 Unit economics of support staff 23:08 Global team culture and values 30:55 Impact of COVID on remote roles 33:04 JW's journey before dental 42:50 SupportDDS customer profiles 45:34 Anticipating AI 50:59 Traveling and working globally
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