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The Angry Customer as Your Best Business Builder
Manage episode 293858494 series 2933739
Contenido proporcionado por Louis Feuer, Nationally known speaker with a unique presentation!, Louis Feuer, and Nationally known speaker with a unique presentation!. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Louis Feuer, Nationally known speaker with a unique presentation!, Louis Feuer, and Nationally known speaker with a unique presentation! o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.
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