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Leveraging Press Ganey Data to Improve The Health Care Experience | Quality Time with Dr. Schaal
Manage episode 444519573 series 3553612
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In this episode, Dr. Jessica Dudley explains how Press Ganey uses their substantial collection of workplace and patient survey data to help health care organizations improve physician engagement and wellbeing — which leads to better patient outcomes.
Expert: Dr. Jessica Dudley, chief clinical officer at Press Ganey
Notable topics covered:
- Using survey data to improve the workforce and patient experience
- Creating a sense of organizational belonging and engagement
- Correlating engagement to patient experience and outcomes
- Acting on generational and gender shifts in medicine
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