It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Contenido proporcionado por In The Know - A Customer Experience Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente In The Know - A Customer Experience Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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#5: How Enterprise Brands can be More like Amazon
MP3•Episodio en casa
Manage episode 173412383 series 1393299
Contenido proporcionado por In The Know - A Customer Experience Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente In The Know - A Customer Experience Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Do you know what Amazon, Walmart, and Ticketmaster have in common? In this episode, we’re chilling with Dispatch VP of Customer Success, Eli Rosen (twitter.com/erosen). We'll discuss various digital strategies, what IT departments should mean to the CIO and enterprise brands, and what the future of innovative business strategy means in this technology driven world. We highlight examples from Amazon, Walmart, and Ticketmaster. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Eli Rosen. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
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28 episodios
MP3•Episodio en casa
Manage episode 173412383 series 1393299
Contenido proporcionado por In The Know - A Customer Experience Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente In The Know - A Customer Experience Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Do you know what Amazon, Walmart, and Ticketmaster have in common? In this episode, we’re chilling with Dispatch VP of Customer Success, Eli Rosen (twitter.com/erosen). We'll discuss various digital strategies, what IT departments should mean to the CIO and enterprise brands, and what the future of innovative business strategy means in this technology driven world. We highlight examples from Amazon, Walmart, and Ticketmaster. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Eli Rosen. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
…
continue reading
28 episodios
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