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Step Out of the Driver’s Seat: How to Scale Beyond 1-2 Vehicles
Manage episode 453625422 series 3614002
Contenido proporcionado por Ken Lucci & James Blain, Ken Lucci, and James Blain. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ken Lucci & James Blain, Ken Lucci, and James Blain o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Build a thriving transportation business that keeps moving forward when you get out from behind the wheel. In this episode, Ken and James share essential strategies for scaling beyond 1-2 vehicles to becoming a successful business owner in the ground transportation industry.
Key Takeaways:
- Great customer service and building trust from the first trip is vital for securing repeat business and reputation.
- Collaboration and learning from other industry experts can strengthen your business, highlighting that success in the ground transportation industry comes from being cooperative rather than cutthroat.
- Effective processes for training, onboarding, and operations are crucial to scaling your business beyond one or two vehicles.
- Understanding your cost structures and ensuring early profitability are necessary for sustainable growth.
- James keeps a pack of Wrigley’s Doublemint Gum at his desk to remind him of the importance of investing in marketing, even during economic downturns.
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Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
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