Bootstrapped to $12B: Mailchimp’s Ben Chestnut on Life After the Exit

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Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

hace 14 días 1:11:11

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Guest: Ben Chestnut, Former CEO and Co-Founder of Mailchimp

If you find yourself selling your startup, then Mailchimp co-founder Ben Chestnut has some important advice for you: Get a dog.

When Intuit bought Mailchimp in 2021 for $12 billion, the company asked Ben if he wanted to stay on as CEO, but he chose to “walk off into the sunset” and let the new owners take over.

After that, he estimates it took 6 to 12 months before he stopped checking his email, social media, and calendar with the same level of stress a CEO might have. Adopting a dog, he discovered, forces you to “get OK with the voices in your head."

“After the acquisition, that's all I do, I walk the dog,” Ben says. “And the dog was good therapy ... No judgments from a dog.”

Mentioned in this episode: Intuit, Wolt, DoorDash, LinkedIn, Dan Kurzius, Salesforce, ExactTarget, Pardot, Constant Contact, Rackspace, Free by Chris Anderson, Wired Magazine, Charles Hudson, the Freemium Summit, Drew Houston, Dropbox, Evernote, Phil Libin, TechCrunch, Brian Kane, Catalyst Partners, Georgia Pacific, Scott Cook, Bing Gordon, Vinay Hiremath, Loom, Joe Thomas, Caltrain, Flickr, Saturday Night Live, Droga5, Cannes Film Festival, Strava, Twitter, LinkedIn, Nvidia, Glean, Rubrik, Amazon AWS, and Mechnical Turk.

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237 episodios

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Bootstrapped to $12B: Mailchimp’s Ben Chestnut on Life After the Exit

Grit

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published hace 14 días

MP3•Episodio en casa

Guest: Ben Chestnut, Former CEO and Co-Founder of Mailchimp

If you find yourself selling your startup, then Mailchimp co-founder Ben Chestnut has some important advice for you: Get a dog.

When Intuit bought Mailchimp in 2021 for $12 billion, the company asked Ben if he wanted to stay on as CEO, but he chose to “walk off into the sunset” and let the new owners take over.

“After the acquisition, that's all I do, I walk the dog,” Ben says. “And the dog was good therapy ... No judgments from a dog.”

Links:

Connect with Ben

Connect with Joubin

Learn more about Kleiner Perkins

237 episodios

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From India to Silicon Valley: The Jay Chaudhry & Zscaler Story 56:44

hace 4 hours56:44

56:44

Before Zscaler was a $32B cloud security giant, it was just 10 engineers—half in Bangalore, half in a borrowed U.S. office. As founder and CEO of Zscaler, Jay Chaudhry bet $50M of his own money on one radical idea: secure the internet in the cloud. Born in a Himalayan village with no electricity, he built Zscaler into one of the world’s top cybersecurity giants. In this episode, Jay breaks down why 50% of the Fortune 500 trusts Zscaler, why he still interviews candidates, and how he’s incubating the company’s next big AI bet. Chapters: 00:00 Trailer 00:42 Introduction 01:21 His fifth company 04:26 Entrepreneurs’ existential fear 10:53 Customer engagement and new innovations 12:46 No private jets, no business class 19:34 “I never used money” 23:38 Born and raised in India 26:17 Hiring legends 30:35 Walking on water 35:09 “Dolphining” 39:55 Areas of weakness 42:11 Passionate even on the weekends 44:56 Work during roller coasters 47:35 The weight of the world is on your shoulders 49:21 Leveraging AI 56:20 Outro Mentioned in this episode: Elon Musk, Microsoft, Bill Gates, BlackBerry, Steve Ballmer, Satya Nadella, Hewlett-Packard (HP), IBM, John Fellows Akers, Steve Jobs, NeXT, Inc., Linux, Cisco, United Airlines, San Francisco International Airport, Sundar Pichai, Ravi Mhatre, Lightspeed Venture Partners, Six Flags, AI (artificial intelligence), security Links: Connect with Jay LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins…

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The Unlikely Path to Building a Billion-Dollar Gov Tech Company | Zac Bookman 1:16:13

hace 7 días1:16:13

1:16:13

Guest : Zac Bookman, CEO and Co-Founder of OpenGov Thirteen years after co-founding the government transparency startup OpenGov, Zac Bookman is still finding ways to surprise people. In 2024, Cox Enterprises bought the company for $1.8 billion — but as far as Zac is concerned, “we’re just getting started.” “ I left the vast majority of my net worth in the company,” he says. “So I'm a believer. I'm all in.” The mission of powering “more effective and accountable government” has been stable since OpenGov’s earliest days, and that mission has informed everything from hiring to M&A to the decision to sell. “These people buy and don't sell,” Zac said of Cox. “They're all in on the mission. And they're all in on taking care of employees. So I see a triple win: A win for employees, win for the investors, win for the customers, maybe a quadruple win for me and the management.” Chapters: (01:46) - OpenGov’s mission (04:34) - Shrinking the product-market fit (07:34) - Super misson driven (08:59) - Why OpenGov almost shut down (13:08) - Zac’s early career (16:16) - Picking (and losing) a CTO (22:50) - Growing upside-down (25:29) - The SPAC backstabber (31:26) - Why Zac didn’t get fired (33:24) - Selling in 2024 (37:04) - Growth by acquisition (42:31) - John Chambers and PMF (49:32) - Zac’s cross-country bike ride (56:25) - Expectations vs. reality (58:57) - The coup attempt (01:01:59) - Tiring work (01:05:47) - Going to the White House (01:09:40) - DOGE & disrespect (01:12:54) - “We’re just getting started” (01:14:18) - Who OpenGov is hiring (and where) (01:15:13) - What “grit” means to Zac Mentioned in this episode: Joe Lonsdale, Cox Enterprises, OpenAI, the Department of Government Efficiency, Workday, H.R. McMaster, Stanford University, Formation 8, 8VC, the National Academy of Sciences, the Stanford Review, Kamala Harris, Marc Andreessen, Balaji Srinivasan, Coinbase, Earn, Ben Horowitz, Facebook, Steve Laughlin, Cisco, Laurene Powell Jobs, Glynn Capital, Acme, Allen & Company, Harry You, Joe Tucci, EMC, Bill Green, Accenture, Tyler Technologies, HP, Josh Kushner, GTY Technology Holdings, John Keker, Palantir, CKAN, Oracle, Kevin McCarthy, The American Technology Council Summit, Jeff Bezos, Tim Cook, Satya Nadella, Pat Gelsinger, Donald Trump, Jared Kushner, Elon Musk, Bill Clinton, and Al Gore. Links: Connect with Zac LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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Bootstrapped to $12B: Mailchimp’s Ben Chestnut on Life After the Exit 1:11:11

hace 14 días1:11:11

1:11:11

Guest : Ben Chestnut, Former CEO and Co-Founder of Mailchimp If you find yourself selling your startup, then Mailchimp co-founder Ben Chestnut has some important advice for you: Get a dog. When Intuit bought Mailchimp in 2021 for $12 billion, the company asked Ben if he wanted to stay on as CEO, but he chose to “walk off into the sunset” and let the new owners take over. After that, he estimates it took 6 to 12 months before he stopped checking his email, social media, and calendar with the same level of stress a CEO might have. Adopting a dog, he discovered, forces you to “get OK with the voices in your head." “After the acquisition, that's all I do, I walk the dog,” Ben says. “And the dog was good therapy ... No judgments from a dog.” Mentioned in this episode: Intuit, Wolt, DoorDash, LinkedIn, Dan Kurzius, Salesforce, ExactTarget, Pardot, Constant Contact, Rackspace, Free by Chris Anderson , Wired Magazine, Charles Hudson, the Freemium Summit, Drew Houston, Dropbox, Evernote, Phil Libin, TechCrunch, Brian Kane, Catalyst Partners, Georgia Pacific, Scott Cook, Bing Gordon, Vinay Hiremath, Loom, Joe Thomas, Caltrain, Flickr, Saturday Night Live , Droga5, Cannes Film Festival, Strava, Twitter, LinkedIn, Nvidia, Glean, Rubrik, Amazon AWS, and Mechnical Turk. Links: Connect with Ben LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins…

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Meet the Man Who’s Making Supersonic Flight Possible Again | Blake Scholl 1:28:45

hace 21 días1:28:45

1:28:45

Guest : Blake Scholl, Founder & CEO of Boom Supersonic “Passion and drive trumps knowledge and experience,” says Boom Supersonic CEO Blake Scholl. Long before he was running Boom — which earlier this year successfully tested the world’s first privately-developed supersonic jet — he was enabling “the world’s most obnoxious spam cannon” at Groupon, or designing a barcode-scanning game for retail shoppers. But eventually, Blake found the courage to be more audacious and do something closer to his lifelong love of aviation. He began educating himself about things he had never thought to learn, and tapping his LinkedIn network to get intros to the smartest people in the industry. “If you imagine yourself on like the day of IPO, 99 percent of what you needed to know to get to that day, you didn't know on day one,” he says. “So, why not take 99 percent to 99.5 percent, and work on the thing you really want to exist, even if you don't know anything about it yet?” Chapters: (01:07) - Blake on Boom’s beginnings (01:52) - Breaking the sound barrier (05:23) - Concorde’s legacy (09:36) - Navigating regulations (12:08) - Boomless supersonic flight (16:48) - The test flight (20:11) - Day-of nervousness (24:26) - Carrying passengers (26:55) - Cost & wi-fi (30:19) - “No middle seats” (32:35) - Hard tech (36:48) - What if Apple made a plane? (39:08) - Blake’s career journey (43:29) - The risk of failure (49:12) - Finding the courage (52:49) - Balancing life with Boom (56:42) - Learning how to build a jet (01:00:20) - The power of LinkedIn (01:02:38) - Y Combinator Demo Day (01:08:24) - Richard Branson (01:11:38) - Dividing yourself (01:14:19) - Being a focused dad (01:20:05) - Exuberance vs. fear (01:24:15) - Hiring slowly (01:27:17) - What “grit” means to Blake Mentioned in this episode: Chuck Yeager, ChatGPT, the Apollo program, Elon Musk, SpaceX and Falcon 1, Boom Overture, Starlink, Boeing, Airbus, iPhone, Jony Ive, Uber, Airbnb, Anduril, United Airlines, American Airlines, Eclipse Aviation, Tesla, Scott Kirby, Mike Leskinen, Inktomi, Yahoo!, Amazon, Pelago, Google Ads, Kima Labs, Barcode Hero, Groupon, iPad, Eric Schmidt, Steve Jobs, Khan Academy, Sam Altman, Loopt, Virgin Atlantic, Paul Graham, Michael Seibel, Ashlee Vance, Bloomberg, Hacker News, Jared Friedman, Sen. Mark Kelly, SV Angel, Ron Conway, Virgin Galactic, Lockheed Martin, Gulfstream, Jeff Bezos, Jeff Holden, and How It’s Made . Links: Connect with Blake Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#232 CEO NetApp, George Kurian: New Chapters 58:18

hace 28 días58:18

58:18

Guest : George Kurian, CEO of NetApp For almost 10 years, George Kurian has been CEO of the data infrastructure firm NetApp, overseeing its pivot to cloud services. After he took the job — a surprise promotion dropped on him just days before it was announced — he had to learn on the job how the job could be. “ There are a lot more stakeholders that a CEO has to deal with than a chief product officer,” George says, referring to his previous role. “There's also a lot more external commitment ... It was a really all-consuming effort to get the company turned around.” He said the CEO job can be “fairly lonely” because you may want to be peers or friends with your team and your board — but in fact, they are sometimes your subordinates and your superiors, respectively. “ We wouldn't be here without others having contributed significantly on the journey,” George says. “[But] there are times when you have to step back and say, ‘I see a pattern that my team is not seeing,’ or ‘Do I think that we can do a better job than we are doing?’” Chapters: (01:10) - Commuting to Sunnyvale (04:49) - Growing up in India (08:04) - Protect the child (09:33) - Raising kids in Silicon Valley (12:44) - Money motivation (15:04) - NetApp’s renaissance (21:39) - Writing new chapters (23:15) - Culture shifts (26:38) - Coming to NetApp (29:41) - Surprise! You’re the CEO (32:41) - Making sacrifices (35:04) - Work vs. family tension (37:18) - Doubt & lonely decisions (42:38) - The data wave (45:27) - Enterprise AI (51:36) - Starting your own company (53:33) - Navigating difficulty (56:28) - Who NetApp is hiring (57:11) - What “grit” means to George Mentioned in this episode: EMC, OpenAI, DeepSeek, CalTrain, the San Francisco 49ers, Princeton University, Subway, Vons, Thomas Kurian, Google Cloud, Stanford University, Brian Cox, Oliver Jay, the Quakers, Jay Chaudhry, zScaler, Manmohan Singh, Oracle, IBM, Sun, Amazon, Microsoft, Glean, Kobe Bryant, Steph Curry, McKinsey, Akamai, Cisco, Gwen McDonald, and the San Francisco Friends School. Links: Connect with George LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#231 CEO & Co-Founder Harvey, Winston Weinberg w/ Ilya Fushman: Worthy Sacrifices 1:05:44

hace 5 weeks1:05:44

1:05:44

Guests : Winston Weinberg, CEO & co-founder of Harvey; and Ilya Fushman, partner at Kleiner Perkins “If you think about pretty much any job out there in the world, we will have some sort of [AI] copilot,” says Kleiner Perkins partner Ilya Fushman. “The question is, who are the right folks to build it, and what’s their vision?” For Harvey CEO & co-founder Winston Weinberg, the vision is clear: Silicon Valley cannot and should not try to disrupt the legal profession by automating the job of lawyers. Instead, he says, they need to have “respect for the industry” before designing AI solutions that speed up specific tasks. “These industries are incredibly complex,” Winston says. “Legal is one of the oldest professions known to man. There are firms that are over a hundred years old. There are firms that are hundreds of years old, and having a brand that says, ‘We are partnering with the industry to transform it’ versus ‘We are just going to steamroll the industry’ is really important for us.” Chapters: (01:16) - The zeitgeist switch (02:58) - What is Harvey? (06:10) - Chief Law Officers (07:58) - Agentic workflows (09:43) - Ilya’s investment thesis (12:48) - Collaborating with AI (16:05) - Task automation (20:52) - Why is it called Harvey? (23:14) - Respecting the legal industry (26:43) - Winston’s past jobs (28:47) - First steps (32:13) - Scaling the company (35:02) - Scaling yourself (37:19) - Who works for Harvey (40:50) - Making mistakes (43:15) - Making sacrifices (45:51) - Growing too fast (50:50) - Setting priorities (54:54) - Harvey’s competitors (57:38) - Internal virality (01:00:46) - Testing Harvey’s limits (01:03:29) - Who Harvey is hiring (01:04:01) - What “grit” means to Winston Mentioned in this episode: ChatGPT, the Fortune 500, Microsoft Copilot, Gabe Pereyra, Activision, Excel, Counsel AI Corporation, Suits , Harvard University, Netflix, Dell, O'Melveny & Myers, Hueston Hennigan, Meta, Reddit, Jason Kwon, Anthropic, Marissa Mayer, Eric Schmidt, Google, Larry Page, Sergey Brin, and Glean. Links: Connect with Winston Twitter LinkedIn Connect with Ilya Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#230 Co-founder & CEO, Wolt & Head of DoorDash International, Miki Kuusi: The Next Mountain 1:21:51

hace 6 weeks1:21:51

1:21:51

Guest : Miki Kuusi, head of international at Doordash + CEO & co-founder of Wolt + co-founder of Slush tech conference Before Miki Kuusi launched the Finnish delivery startup Wolt, which DoorDash acquired in 2022, he wasn’t just another startup entrepreneur. From 2011 to 2015, Miki was the CEO of the hugely influential European tech conference Slush, which brings thousands of founders and VCs to Helsinki every winter. “You could argue that Slush was my university for things leading up to Wolt, and what I do today,” Miki says. “That's where I learned most of the core lessons that I put into action.” One thing he remembers thinking in those early days: Everything was going to be redefined by the internet. “I just wanted to get a shot at building one of these services of the next hundred years,” he says. “And that was the driving motivator for me. If the driving motivator had been money, I don't think we would be here today.” Chapters: (01:14) - Act 3 (03:36) - Unlocking local commerce (06:13) - Selling Wolt (09:27) - The competition (14:20) - DoorDash’s and Wolt’s origins (17:50) - “Maybe we’re the idiots in the room” (22:44) - Difficult years (25:13) - Startups in Europe vs. U.S. (28:56) - Learning from DoorDash (31:51) - Market correction (35:24) - Delivery around the world (39:17) - “ Glorified recruiting companies” (42:31) - Convincing restaurants (44:11) - Slush (48:21) - The next mountain (54:13) - Ambition and concentration (59:58) - Family and distractions (01:04:34) - Email overload (01:07:07) - Time as currency (01:09:25) - Priorities and onboarding (01:15:49) - The power of culture (01:19:32) - Who Wolt and DoorDash are hiring (01:20:39) - What “grit” means to Miki Mentioned in this episode: Tony Xu, Uber, Lyft, Uber Eats, Postmates, Delivery Hero, GrubHub, DeepSeek, OpenAI, Anthropic, Kees Koolen and Booking.com, 83North, Supercell, DashPass, Wolt+, Microsoft Excel, Amazon, Parker Conrad and Rippling, Andreeseen Horowitz, Fortnite, WhatsApp, Barry’s Bootcamp, and Slack. Links: Connect with Miki LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#229 Former CEO Activision Blizzard, Bobby Kotick w/ Bing Gordon: Change the Game 1:51:32

hace 7 weeks1:51:32

1:51:32

Guest : Bobby Kotick, former CEO of Activision Blizzard; and Bing Gordon, Advisor at Kleiner Perkins In 2020, when President Trump signed the executive order that would ban TikTok in the U.S., Bobby Kotick called his old friend Steven Mnuchin. The former Secretary of the Treasury told him that, if TikTok’s U.S. operations were to be sold to an American company, Microsoft would be the only bidder. A couple calls later, he reached ByteDance founder and CEO Zhang Yiming, who said he’d rather sell to Bobby than Microsoft. Concerned about his ability to get the deal done solo, Bobby called Microsoft CEO Satya Nadella and offered to make a joint bid. Nadella declined, but added, “ if the deal doesn't get done, we should sit down and talk about us buying Activision.” TikTok currently remains Chinese-owned, but three years later, Microsoft paid $75 billion for Activision Blizzard. Chapters: (01:16) - Forming Activision Blizzard (04:19) - Good acquisitions (09:21) - Electronic Arts and “Schedule C” (15:08) - Nintendo and Mediagenic (21:19) - Steve Wynn (29:24) - Wynn cashes out (35:14) - Tony Hawk’s Pro Skater (40:38) - Blizzard’s many sales (44:44) - World of Warcraft and Call of Duty (47:59) - Jurassic Park (50:40) - Chris Metzen (55:06) - David Geffen (58:11) - New competitors (01:02:25) - The harassment lawsuits (01:06:53) - Trying to buy TikTok (01:08:51) - Hardware design (01:12:52) - Polymarket, Donald Trump, and TikTok (01:15:19) - The Call of Duty Endowment (01:18:31) - Brian Stann and Hire Heroes USA (01:21:49) - Steve Jobs and Pixar (01:29:41) - The first Macintosh (01:31:29) - The Wii demo (01:33:42) - Nintendo 64, PlayStation and VR (01:37:35) - The hardest year (01:40:17) - Working with Brian Kelly (01:41:26) - Satya Nadella and Microsoft (01:44:39) - Xbox Game Pass (01:49:35) - What “grit” means to Bobby Mentioned in this episode: Vivendi, Bruce Hack and Arnaud de Puyfontaine, EA, Call of Duty, Bizarre Creations, Atari, Apple II, Commodore 64, Jean-Louis Gassée, Apple Lisa, Howard Lincoln, Philips, Magnavox Odyssey, Sutter Hill Ventures, Infocom and Zork, Toys-R-Us, Howard Hughes, E. Parry Thomas, Sun Valley, Thom Weisel, William Morris Endeavor, Guitar Hero, Davidson & Associates, Michael Morhaime, Allen Adham, World of Warcraft, Medal of Honor, Steven Spielberg, Michael Crichton, Chris Roberts, Overwatch, Tencent, Time Warner, Jeff Bewkes, Sheryl Sandberg, Lean In , Lina Khan, Samsung, Elon Musk, James L. Jones, UFC, E. Floyd Kvamme, Toy Story 2, Procter & Gamble, Ron Doornik, John Lasseter, Xerox PARC, Shigeru Miyamoto, Satoru Iwata, Goldeneye 007, James Bond, Barbara Broccoli, Oculus, Apple Vision Pro, Bill Gates, Steve Ballmer, Sam Altman, Mustafa Suleyman, Spotify, Candy Crush Saga, Disney, Phil Spencer, Clarence Avant and Motown Records. Links: Connect with Bobby Twitter LinkedIn Connect with Bing Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#228 Co-Founder Alinea & Tock: Selling Experience 1:20:07

hace 8 weeks1:20:07

1:20:07

Guest : Nick Kokonas, co-founder of the Alinea Group and former CEO of Tock As of October 1, 2024, Nick Kokonas is no longer an owner of the Alinea restaurant group, which he co-founded and ran for almost 20 years. When he bought a vineyard in Napa Valley prior to the exit, one of his sons remarked, “He's given up. Time to go out to pasture.” Nick admits that the work ahead of him is “not the same” as the high-pressure world of a Michelin-starred restaurant in Chicago. But he’s started working with the magician Nate Staniforth on a new restaurant concept that will present diners with illusions and surprises over the course of a two-hour experience. “If you want to feel wonder and feel childlike again, go see a magician,” Nick says. “[But] there’s so much bad cultural baggage ... what we wanted to do was create an experience that is not really about magic.” Chapters: (02:29) - Celebrity restauranteurs (07:14) - The next act (12:30) - Buying the vineyard (15:37) - Fear is motivating (17:59) - Opening night (22:03) - Tongue cancer (27:56) - “OK, let’s fix this” (31:10) - Selling experience (38:32) - The table plate (42:40) - Feeling full (44:14) - Next Restaurant and Tock (49:33) - Being still (51:19) - Nate Staniforth’s lottery illusion (56:57) - The magic restaurant (01:02:29) - Being misunderstood (01:07:44) - Working via email (01:11:43) - “Enemies” (01:18:23) - Who Nick is hiring and what “grit” means to him Mentioned in this episode: Mike Gamson, Shaquille O’Neal, Jeff Kaplan, Steve Bernacki, Robin Anil, Grant Achatz, OpenTable, American Express, The Big Lebowski , The New York Times, eGullet, Gourmet Magazine, Roger Ebert, Eddie van Halen, Goodfellas , The Devil Wears Prada , Batman , the Chicago Bears, Madonna, Taylor Swift, Bavette’s and Brendan Sodikoff, Pablo Picasso, Chef’s Table , Google, Brian Fitzpatrick, Finding Real Magic , David Blaine, Mark Cuban, Mark Caro, Chicago Magazine, John Mariani, Cat Cora, Homaro Cantu, Dave Portnoy, Pete Wells, and Eric Asimov. Links: Connect with Nick Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#227: CEO & Founder Axon, Rick Smith: Push Risk 1:15:41

hace 9 weeks1:15:41

1:15:41

Guest : Rick Smith, CEO & Founder of Axon (formerly TASER) Being a founder-CEO is a “unique superpower,” says Axon’s Rick Smith: People like him get a longer leash from the board to try things that outside CEOs might not. “My job is to push risk into the organization,” Rick says. “If there's a project with a 50 percent chance of success, a 50 percent chance of failure, but it's going to pay 100 to 1, any finance person will tell you, you should take that bet all day long.” One of those bets was the transition from running a weapons company called TASER into a broader public safety firm called Axon, which makes cloud-supported body cameras fro police, tactical drones, AI records management software and more. “If we never have a product failure, then we're not taking risks anymore and we're going to end up getting disrupted,” Rick says. Chapters: (01:09) - Tasers vs. guns (03:35) - Axon’s growth (07:09) - Biggest surprises (09:33) - How TASER got started (13:11) - Reinventing the taser (17:24) - A humiliating launch (23:33) - Rick’s family (26:14) - The Auto Taser failure (30:21) - The darkest days (34:26) - Hans Marrero (37:25) - Family and burnout (42:49) - Rick’s family (45:49) - Pivoting the business (51:37) - Axon body cameras (53:46) - Axon’s current products (58:08) - Re-educating the cops (01:02:09) - Pushing risk (01:05:44) - Competing with the gun (01:10:16) - Exponential stock plans (01:14:17) - Who Axon is hiring (01:14:46) - What “grit” means to Rick Mentioned in this episode: UnitedHealthcare and Brian Thompson, Harvard University, human-machine interfaces, Star Wars , Timecop , Star Trek , Jack Cover, Project Apollo, Ed Owen; the Bureau of Alcohol, Tobacco, and Firearms; Tom Smith, Rodney King, the Sharper Image, Steve Filmer, Phil Smith, Silicon Valley Bank, Emil Michael, Bob Kagle, Benchmark, Norwest Ventures, Molly Wuthrich, Josh Isner, The Terminator , Ferrari, Richard Branson, Burning Man, Steve Jobs, Brenda Smith, Hadi Partovi, Amazon AWS, Microsoft, DraftOne, Ambience Health, OpenAI, Mark Zuckerberg, Michael Brown, Computer Aided Dispatch, Elon Musk and SpaceX, and Luke Larson. Links: Connect with Rick Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

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#226 President & COO Coinbase, Emilie Choi: Through the Storm 1:00:11

hace 10 weeks1:00:11

1:00:11

Guest : Emilie Choi, president & COO of Coinbase After the collapse of FTX in 2022, “the whole industry was tarnished,” recalls Coinbase COO Emilie Choi. “Politicians came out criticizing crypto, saying it was a fraud.” But unlike FTX, Coinbase was a public company in the U.S. So when the SEC served it a Wells notice, announcing its intent to charge the company with violating securities laws, the executive team took an unusual step: They went on the offensive, publicly calling BS on the agency. “Well-regarded CEOs from TradFi, they were like, ‘You don’t do that,’” Emilie says. “’You don’t antagonize your regulator.’ ... It was a combination of chutzpah and maybe desperation that we were like, ‘We have to go tell our story, because if we don’t, nobody else will.’” Chapters: (01:14) - Working with founder CEOs (04:12) - Mission first (07:16) - Reviewing candidates (09:48) - Unusual hiring (11:22) - Crypto after FTX (16:29) - Operation Choke Point 2.0 (19:19) - Grin and bear it (21:24) - Channeling negativity (24:21) - Going to war with the SEC (26:20) - Donald Trump and Gary Gensler (28:38) - Was it worth it? (31:19) - Shipping challenges (34:03) - OKRs and personal goals (36:41) - Brian Armstrong and structure (40:56) - The COO guidebook (43:30) - Removing bureaucracy (46:50) - Investing in crypto (49:41) - After Coinbase (53:03) - Constantly on (54:53) - Favorite interview questions (56:28) - Who Coinbase is hiring (58:28) - Standing for something Mentioned in this episode: Google Chat, executive coaches, Mark Zuckerberg, LinkedIn, Jeff Weiner, speed reading, Warner Bros., Elizabeth Warren, Sam Bankman-Fried, Wells notices, Paul Grewal, Chris Lehane, Airbnb, OpenAI, FOIA requests, Balaji Srinivasan, Dan Romero, Kevin Scott, Microsoft, Patrick McHenry, Ritchie Torres, Fairshake PAC, A16z, Ripple, Stand With Crypto, Dogecoin, Robinhood, Charles Schwab, JPMorgan Chase, Goldman Sachs, Paul Ryan, Faryar Shirzad, Kara Calvert, Elon Musk, Earn.com, Ben Horowitz, Bain Capital Ventures, Claire Hughes Johnson and Scaling People , Directly Responsible Individuals, Fidelity, BlackRock, Yahoo!, Stewart Butterfield, Brad Garlinghouse, Alibaba, Flickr, cognitive tests, and Loom. Links: Connect with Emilie Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

Grit

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#225 CEO Lattice, Sarah Franklin: Trailblazer 1:12:01

hace 11 weeks1:12:01

1:12:01

Guest : Sarah Franklin, CEO of Lattice As the CEO of a growing company, Lattice’s Sarah Franklin has learned that one of her most important contributions is taking a leap of faith. “You have to have the courage to be the first one to do it,” she says,” and to show that it can be done, and to pave the way so that then your team feels trust.” Sarah cautions, though, that sometimes courage is deciding to stop and go a different direction. As agentic AI becomes more common, the people building companies like Lattice should look to the “cautionary tales” of how social media and mobile phones have changed society, she says. “We can have the courage to say, what are the outcomes that we want to prevent? Or what are the outcomes that we want to make sure happen? This all takes, courage, because it’s all unknown.” Chapters: (01:14) - Schooling in Mexico (04:09) - Raising brave children (10:28) - Sarah’s upbringing (13:29) - The pursuit of money (16:23) - Measuring success (19:28) - Learnings, not regrets (22:55) - Make an impact (26:44) - Pitching Trailhead (32:56) - Elevating a B2B company (35:27) - How to colonize Mars (38:39) - Marketing, the Salesforce way (44:21) - Dolphining and truth-tellers (50:56) - Renewed purpose (56:30) - The challenges of being CEO (01:00:18) - Pave the way (01:03:25) - “Humanizing AI” (01:06:57) - Handling controversy (01:11:04) - Who Lattice is hiring and what “grit” means to Sarah Mentioned in this episode: FaceTime, Salesforce, Marc Benioff, Mahatma Gandhi, Instagram, the Fortune 500, Java, Jerry Maguire , National Parks, Nike, Michael Jordan, Apple and “Think Different,” Sara Varni, Scott Holden, Andy Kofoid, Databricks, Datadog, Behind the Cloud , Oracle, Microsoft, Elon Musk, Amazon AWS, George Hu, Mike Rosenbaum, Cheryl Feldman, Zac Otero, Guidewire Software, AI agents, Indiana Jones and the Last Crusade , and LinkedIn. Links: Connect with Sarah LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

Grit

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#224 CTO & Co-Owner 37signals, David Heinemeier Hansson: Perfect Flow 1:34:11

hace 12 weeks1:34:11

1:34:11

Guest : David Heinemeier Hansson, CTO & co-owner of 37signals and creator of Ruby on Rails 37signals CTO David Heinemeier Hansson has organized his life around his passions: Writing, racing sports cars, and coding. “ Why aren't we all doing that?” he wonders. “Why aren't we all trying to optimize our life in such a way that much of it is enjoyable?” Part of the problem, David argues, is that it’s impossible to find a creative or productive flow inside of mainstream work culture. Open offices, managerial over-hiring, and sloppy scheduling prevents people from reaching a flow state. “40 hours a week is plenty than most people,” he says. “... So many people today are focused on just adding more and more hours. They're not thinking about how those hours are spent.” Chapters: (01:19) - 24 Hours of Le Mans (06:48) - Amateurs in sports car racing (10:54) - Flow and meditation (15:25) - Mundane bulls**t (18:14) - Optimizing for flow (21:09) - Calendars and open offices (24:30) - Full-time managers (29:06) - Small companies (32:20) - Selfishness and work (40:21) - Taking other people’s money (45:43) - Temptation (49:49) - Moderately rich (55:19) - “The day I became a millionaire” (58:56) - The hassle (01:03:58) - Achieving the dream (01:08:34) - Shopify and Tobias Lütke (01:14:50) - Trade-offs and downsides (01:18:43) - The impact of Ruby on Rails (01:22:02) - “I love being wrong” (01:25:37) - DEI and illegal drugs (01:29:49) - Not hiring (01:30:35) - What “grit” means to David Mentioned in this episode: TikTok, Minecraft, Mario Kart, Formula One, NASCAR, Lewis Hamilton, the NBA, Tesla Model S, Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi, Steve McQueen, Jason Fried, Tetris, Bullshit Jobs: A Theory by David Graeber, Elon Musk and Twitter, the Dunbar number, Zappos, Google, Adam Smith, Stripe, Meta, Jeff Bezos, Basecamp, Zapier, 1Password, GitHub, SpaceX, private jets, Aesop, the Pagani Zonda, the Porsche Boxster, Lamborghini, Coco Chanel, LeBron James, Hey, Steve Jobs, Michael Arrington and TechCrunch, Y Combinator, Dr. Thomas Sowell, Punished by Rewards by Alfie Kohn, Grit by Angela Duckworth, and LEGO. Links: Connect with David Twitter LinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

Grit

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#223 Great Stories and Gritty Advice for 2025 1:05:05

hace 13 weeks1:05:05

1:05:05

On this special episode of Grit, we look back at some of the coolest stories and best advice our guests have shared in 2024. Chapters: (00:49) - David Risher on his Amazon easter egg & moving on (07:02) - Jason Kilar on bouncing between relevance & irrelevance (15:13) - Eoghan McCabe on "re-founding" the company he started (22:59) - Mark Fields on battling with Trump & running to the fire (29:41) - John Hanke on intensity and balance (38:00) - Rony Abovitz on whether losing he's bitter about losing Magic Leap to COVID (47:42) - Mark McLaughlin on sacrificing personal time (57:39) - Taylor Francis on building culture Listen to all of these episodes : #201 CEO Lyft, David Risher: The Ride #214 Former CEO Hulu & WarnerMedia Jason Kilar: No Labels #191 CEO & Co-Founder Intercom, Eoghan McCabe: Second Beginning #209 Former President & CEO Ford, Mark Fields: All Cylinders #203 CEO Niantic, John Hanke: Buried Ships #212 Founder Magic Leap & SynthBee Rony Abovitz: Underdog #202 Chairman of Qualcomm, Mark McLaughlin: The Right Pitch #189 Co-Founder Watershed, Taylor Francis: Worthy Missions Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm…

Grit

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#222 CEO San Francisco Giants, Larry Baer: Winning Plays 1:11:17

hace 14 weeks1:11:17