Alex Stein & Eccentex: How Personal Achievements in Sports Create Winning Companies

GlobalEdgeTalk

This episode's guest is Alex Stein! Alex is a 20+ year high-tech expert with extensive knowledge in Business Process Management (BPM), Enterprise Content Management (ECM) and Dynamic Case Management (DCM). Alex has a strong track record in delivering great products, excellent sales/marketing skills and ability in building successful companies that have achieved and sustained long-term growth and profitability.

Alex is considered as an industry expert by many analysts, frequently published in industry magazines and holds multiple patents in the area of BPM, ECM and DCM.

Alex is a Founder and CEO of Eccentex, where his mission is to innovate and lead the company in delivering cutting-edge, multi-featured cloud-based Digital Business Platform in $18 Billion market to customers around the world enabling customer experience, significant reductions in operating costs and increasing efficiency.
Alex is an avid athlete and an excellent swimmer, and many of the competitive traits in his early days transferred to success later in his professional career.

Capíttulos

1. Alex Stein & Eccentex: How Personal Achievements in Sports Create Winning Companies (00:00:00)

2. The competitive nature (00:01:26)

3. The impetus to start Eccentex (00:04:56)

4. Can the customer service be automated? (00:10:09)

5. The scalability of the local and global business (00:12:26)

6. The main aspects of designing the product (00:16:00)

7. How is VR going to change customer service? (00:20:47)