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Scale Your Agency Through World-Class Operations - Jhana Li, Founder of Spyglass Ops
Manage episode 434252727 series 3579283
Contenido proporcionado por Funnelytics - The Performance Marketing Platform for Marketing Agencies and Mikael Dia - Performance Marketing Expert. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Funnelytics - The Performance Marketing Platform for Marketing Agencies and Mikael Dia - Performance Marketing Expert o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Jhana Li (Founder of Spyglass Ops) is a wizard of operations who helps scale businesses through efficient and autonomous processes, enabling founders to take a step back from being involved in every single part of the day-to-day..
Jhana got into operations while doing vanlife through North & South America. Her boyfriend at the time was running a digital marketing agency, and during that time she got a good glimpse of how archaic and disorganized agencies can be. A bit later on a team member left the agency and Jhana took over operations as they searched for a replacement. In the end no replacement was needed as Jhana ended up their next COO.
Many parts of the business succeed because they are built through a founder's lens. Operations are NOT included in that list. Following the pattern for success requires a visionary who drives the business forward through growth stages and someone who can steer the day-to-day, fix leaky buckets and make sure things get done in time.
Spyglass Ops wasn’t a planned decision. Jhana was between roles when she took on her first consulting client. This scaled pretty quick, with her ending up in a position where she could no longer take on more clients as a solopreneur.
Tune into the full episode to learn more on how operations can change your business!
HIGHLIGHTS:
0:00 Intro
2:43 How Jhana got into operations
5:17 Why most founders struggle with operations
9:01 From COO to Entrepreneur
11:10 How to improve your operations
15:45 The real value of operations
20:06 Traits of a great operator
23:13 The ultimate growth hack
Connect with Jhana - https://www.linkedin.com/in/jhana-li/
Connect with Mikael - www.linkedin.com/in/mikaeldia/
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