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Contenido proporcionado por Jeannie Walters, CCXP, Jeannie Walters, and CCXP. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeannie Walters, CCXP, Jeannie Walters, and CCXP o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Cross-Functional Communication

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Manage episode 423019464 series 3424323
Contenido proporcionado por Jeannie Walters, CCXP, Jeannie Walters, and CCXP. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeannie Walters, CCXP, Jeannie Walters, and CCXP o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Let's transform customer experience strategies into impactful actions. Have you ever wondered how effective communication could revolutionize your organization's CX initiatives? In this episode, we'll dissect the critical role of clear communication and the importance of promoting and motivating these initiatives throughout your company. Hear how to tackle the challenges faced by cross-functional teams, the significance of setting clear goals, and the power of a customer experience charter document. Discover how productive meetings can be the catalyst for collaboration, accountability, and a stronger connection to your organization's bigger picture.
Resources Mentioned:
CX Charter Guidebook -- bit.ly/cxcharter
CX Meeting Agenda & Guidebook -- bit.ly/cxagenda
Experience Investigators Learning Center -- experienceinvestigators.com/learning-center/
Watch the video version of this episode on YouTube -- youtube.com/@jeanniewalters
ACHEHFovIMMS9TGyqNkK

Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

  continue reading

Capíttulos

1. Driving Action in Customer Experience (00:00:00)

2. Customer Experience and Support Outreach (00:14:04)

86 episodios

Artwork
iconCompartir
 
Manage episode 423019464 series 3424323
Contenido proporcionado por Jeannie Walters, CCXP, Jeannie Walters, and CCXP. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Jeannie Walters, CCXP, Jeannie Walters, and CCXP o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Let's transform customer experience strategies into impactful actions. Have you ever wondered how effective communication could revolutionize your organization's CX initiatives? In this episode, we'll dissect the critical role of clear communication and the importance of promoting and motivating these initiatives throughout your company. Hear how to tackle the challenges faced by cross-functional teams, the significance of setting clear goals, and the power of a customer experience charter document. Discover how productive meetings can be the catalyst for collaboration, accountability, and a stronger connection to your organization's bigger picture.
Resources Mentioned:
CX Charter Guidebook -- bit.ly/cxcharter
CX Meeting Agenda & Guidebook -- bit.ly/cxagenda
Experience Investigators Learning Center -- experienceinvestigators.com/learning-center/
Watch the video version of this episode on YouTube -- youtube.com/@jeanniewalters
ACHEHFovIMMS9TGyqNkK

Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

  continue reading

Capíttulos

1. Driving Action in Customer Experience (00:00:00)

2. Customer Experience and Support Outreach (00:14:04)

86 episodios

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