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The one where he unifies CX - Adam Powers CX #OpenToWork E178
Manage episode 432843796 series 3007501
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🎤🎞️This month’s CX #OpenToWork seeker in “The one where he unifies CX” with Adam Powers in CX Passport Episode 178🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
2:06 Unifying CX design across various aspects and industries
4:00 Improving customer experience through unification and collaboration
11:43 Customer Experience pushback and testing improves business results
14:17 1st Class Lounge
21:22 Ways for companies to improve customer experience
24:39 How Adam helps companies improve customer experience
29:12 Contact info and closing
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Adam Powers LinkedIn: https://www.linkedin.com/in/avtpowers/
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