20240213-1 RANDOLPH-SHEPPARD VENDORS OF AMERICA(r)

ACB Events

20240213-1 RANDOLPH-SHEPPARD VENDORS OF AMERICA(r) 20240213-1 Morning Sessions

CELEBRATING OVER FIFTY YEARS OF ACHIEVEMENT AND ADVOCACY Teaming up to Tackle the ins and outs of Randolph-Sheppard business

Moderator: Randal Crosby (FL), Crosby's Café, Inc., Sagebrush Committee Member, RSVA(r) Board

• Welcome to Sagebrush: o Scott Eggen (MN), SVS Vending, RSVA(r) President o Samantha Hadden, General Manager, National Vending gave a short presentation.

• Welcome from Nevada: o Ryan Barnard (NV), Business Enterprise Officer, Business Enterprises of Nevada o Trudy Boissonneau (NV), President, Nevada Council of the Blind o Ivan Delgado (NV), Nevada State Committee of Blind Vendors

• Introductions: o Scott Eggen (MN), RSVA(r) President

• NAMA News and Trends in the Industry: o Robert Jackson, Director Government Affairs, National Automatic Merchandising Association Participants found out news and laws affecting vending managers and learned about the ongoing training offered by NAMA including the healthy vending program.

• Questions and Answers

• Southern Teaming Partners Update: o Walt Berry (AL), President Southern Teaming Partners LEOPARD SPONSOR

• Rehabilitation Services Administration (RSA) News and Updates: o Christine Grassman (DC), Service Programs Unit, Rehabilitation Services Administration o James McCarthy (DC), Arbitration Coordinator, Rehabilitation Services Administration o Jesse Hartle (DC), Specialist, Rehabilitation Services Administration Participants learned about the conflict resolution process, tips for successful outcomes for complaints, and updates to RSA circulars. They received tips on how vendors and staff can find the information they need.

• Questions and Answers

• Report from the National Council of State Agencies for the Blind and Randolph-Sheppard: o Catriona Macdonald (DC), President Linchpin Strategies, LLC. and NCSAB Policy Advisor for Randolph-Sheppard Participants learned about new strategies in the Randolph-Sheppard Program. They received updates on NCSAB activities and the latest NCSAB news on Randolph-Sheppard. Attendees also received updates on legislation and regulations affecting the RS Program.

• Questions and Answers

• What's the latest in Intuit's Products?: o Theodore C. Drake (CA), Global Accessibility Leader, Intuit Inc. ZEBRA SPONSOR

• Questions and Answers

NOTE: Jeff Thom (CA), RSVA(r) retired attorney and advocate was available all afternoon for one-on-one Randolph-Sheppard questions.

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