Los mejores podcasts de Michelle Ockers (2024)

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156: Skills Portfolio Management at Scale – Cameron Hedrick 40:02

14d ago40:02

40:02

Michelle Ockers speaks with Cameron Hedrick, Chief Learning Officer at Citi, about the complexities and opportunities of skills portfolio management. Cameron shares his insights on moving beyond traditional job roles to focus on skills as organisational assets, and how this shift can enhance workforce planning, internal mobility, and overall busine…

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155: Innovating with Generative AI in Education – Brad Hodge 55:11

26d ago55:11

55:11

In this episode of Learning Uncut, Michelle Ockers is joined by Brad Hodge, health innovator and educator at La Trobe University, to explore the role of generative AI in modern education, particularly in the rural health sector. Brad shares his journey in health innovation and how he is using AI, including chatbots, to enhance student support, driv…

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154: Universal Design for Learning – Thomas J. Tobin 50:14

1M ago50:14

50:14

Michelle Ockers is joined by Dr Thomas J. Tobin to explore the application of Universal Design for Learning (UDL) in an organisational context. They discuss how Learning and Development can act as a catalyst for fostering a culture that prioritises inclusivity in both design and content delivery. Tom shares his journey into UDL and explains why the…

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153: Future-proofing Your Organisation with Adaptive Skills – Lozanne Pretorius 46:16

2M ago46:16

46:16

In this episode of Learning Uncut, Lozanne Pretorius discusses how Mitsubishi Motors Australia has used the MiCareerTrak program to foster a customer-centric culture in an industry facing rapid technological and customer expectation changes. She explains how the program was designed to build adaptive skills and resilience, essential for navigating …

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152: L&D Innovation with AI – Ericsson’s Community Approach – Pauline Rebourgeon & Peter Sheppard 46:13

2M ago46:13

46:13

Pauline Rebourgeon and Peter Sheppard from Ericsson discuss how they are innovating with AI for learning and development. They outline how Ericsson's Learning NEXT community fosters a culture of experimentation with emerging technologies to support learning and development. Pauline and Peter discuss the importance of community in scaling these effo…

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Elevate 39: Making Sense of Trends 36:37

3M ago36:37

36:37

David Kelly, Chairman of the Learning Guild, joins Michelle Ockers to discuss how to make sense of technology trends as an L&D professional. Their discussion explores why trends matter and how to stay abreast of trends, including attending conferences, how to find experts to follow online, and leveraging your network. They also discuss how to think…

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151: World of L&D – From Learning to Performance – Henriette Kloots and Evitha Scharloo 49:01

3M ago49:01

49:01

Henriette Kloots and Evitha Scharloo, Co-founders of Interlocked, join Michelle Ockers to discuss the World of L&D and the World of Impact Maps. These maps use associative cartography to visualise the journey from learning to performance and impact. The World of L&D Map creates a tangible common language that prompts effective analysis within L&D t…

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150: Social Learning at Scale – Mehri Doyle 44:28

3M ago44:28

44:28

Mehri Doyle joins Michelle Ockers to discuss the use of small private online courses (SPOC) at Australia’s Department of Foreign Affairs and Trade. These online courses have a focus on social learning with the use of online asynchronous community through educators and peer collaboration. This program has had great success, increasing reach of learn…

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Elevate 38: Psychological Safety in Learning 34:55

3M ago34:55

34:55

Sonali D’Silva joins Michelle Ockers to discuss the importance of psychological safety for learning. Their discussion commences research backed benefits of fostering psychological safety both in individual teams and across the organisation as a whole. They then delve into five key strategies for fostering psychological safety in learning environmen…

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149: Improving performance with an AI coaching bot – Dan Redman 41:46

4M ago41:46

41:46

Dan Redman joins Michelle Ockers to discuss the development and implementation of a conversational AI coaching tool to improve performance in HSBC's contact centres. The tool has largely replaced face-to-face role plays with AI-powered simulations. This provides employees with a safe environment for on-demand skill practice with immediate AI feedba…

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148: L&D in Start-ups and Scale-ups – Dinye Hernanda 52:55

4M ago52:55

52:55

Dinye Hernanda joins Michelle Ockers to discuss her experiences as a learning and development professional in the start-up and scale-up space. They explore the main challenges that arise across key stages of start-ups, delving into the specifics of the onboarding process. Dinye shares her 70/30 approach to skill development and provides a real-worl…

1
Elevate 37: 2024 Australian Institute of Training and Development (AITD) Conference 36:00

4M ago36:00

36:00

Chemène Sinson and Michelle Ockers recap their experiences at the 2024 Australian Institute of Training and Development (AITD) Conference. They reflect on key themes such as collaboration, inclusion, learning design and the impact of AI on the future of learning and development. The conversation highlights standout sessions and speakers including b…

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147: Putting Skills to Work at Ericsson – Peter Sheppard 44:01

5M ago44:01

44:01

Peter Sheppard discusses Ericsson’s transformation into a skills-based organization and how it has positioned Ericsson to put skills to work. Ericsson is leveraging skills to create visible simplicity and streamline the employee experience. This transformation has led to improved retention, inclusion, accessibility, and enhanced career progression …

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Elevate 36: Fieldwork in L&D 23:32

5M ago23:32

23:32

Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with appl…

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146: AI in L&D – From Talk to Action – Donald H Taylor and Egle Vinauskaite 47:51

5M ago47:51

47:51

In this episode of Learning Uncut, Michelle Ockers is joined by Donald H Taylor and Egle Vinauskaite to discuss their research report ‘AI in L&D: From Talk to Action’. This episode is filled with insight and actionable takeaways on the pitfalls and opportunities of AI utilisation in learning and development. This discussion includes the most fundam…

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Elevate 35: Elevating Compliance Learning 33:25

5M ago33:25

33:25

Michelle Parry-Slater joins Michelle Ockers to discuss why effective compliance learning is crucial and how it can be transformed into a valuable learning experience. Illustrated with real-world examples, we discuss how to ensure that compliance learning is relevant, engaging and effective in driving required behaviours and an interest in further l…

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Elevate 34: Cultivating Learning In Workplace Communities 10:36

6M ago10:36

10:36

In this solo Learning Uncut Elevate episode Michelle Ockers introduces the resource ‘Cultivating Learning in Workplace Communities’ – a tool to help people to take deliberate action to cultivate learning in existing workplace communities. She provides a behind the scenes look at the thinking and debate between her and resource co-creators Shannon T…

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145: Legal Sector Innovation & Learning Culture – Courtney Blackman 41:29

6M ago41:29

41:29

Courtney Blackman from Lander & Rogers law firm discusses their work leading innovation in the legal industry. As Head of Partnerships for the firm, Courtney oversees key initiatives like the Law Tech Hub accelerator program for startups and scaleups and AI clinics in partnership with universities. The conversation provides insight into fostering a…

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Elevate 33: Skill Sprints 25:25

6M ago25:25

25:25

Nick Petch from Deloitte introduces the innovative concept of Skill Sprints. Skill Sprints accelerate skill acquisition by integrating learning experiences with real-world job tasks. Sprints focus on job tasks and seek to build task related skills. This method allows perople to plan and prioritise their learning activities based on their work. It's…

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Elevate 32: Ready, Set, Upskill Recommendations – Practitioner Perspective 24:04

7M ago24:04

24:04

Learning Uncut’s Chief Learning Strategist, Michelle Ockers, provides a practitioner’s perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapsh…

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144: Shaping Behaviours in Moments That Matter – James Woodman 1:02:44

7M ago1:02:44

1:02:44

Compliance training doesn’t have to be a boring ‘click next’ activity that people endure. James Woodman from Acteon discussed the innovative multi-faceted 6-week campaign they developed to drive behavioural change related to the code of conduct at Channel 4 in the UK. This episode will inspire learning professionals seeking to create meaningful lea…

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Elevate 31: Ready, Set, Upskill Research Report 37:21

7M ago37:21

37:21

Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics discuss their latest research on the skills landscape in Australia. The ‘Ready, Set, Upskill’ report was released in March 2024. We explore the nuances and contradictions in the data about key skills gaps in Australia, prioritisation and investment in skills by organis…

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143: Skills-Based Career Development – Tiffany Poeppelman 48:58

7M ago48:58

48:58

Since 2015, job skill sets have changed by 25%, and this is expected to rise to 65% by 2030. LinkedIn's data shows the evolution of skills required for jobs, emphasising the need for a skills-based approach to talent management. In this episode we take a look at how LinkedIn is supporting their workforce with a skills-based approach to career devel…

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Elevate 30: L&D’s Role in Strategic Workforce Planning 23:41

8M ago23:41

23:41

Kath Hume’s professional focus encompasses both workforce planning and L&D. She’s the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons’ of workforce planning – strategic, tactical and day-to-day, Kath using the six B’s (Bind, Build, Borrow, Boost, Bounce, B…

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142: Training at Scale – Ryan Tracey 57:01

8M ago57:01

57:01

Ryan Tracey, brings over two decades of experience in learning and development to the table, from his early days in e-learning design and development to mastering the art of scaling L&D initiatives across diverse and widespread organisation landscapes. He shares his experience generously in this episode, peppering his advice with real-world example…

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Elevate 29: Global Sentiment Survey 2024 31:11

8M ago31:11

31:11

What’s new in learning and development in 2024? Whether we’re talking about what’s hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024. Hosted by Mich…

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141: UnitingCare Queensland – First Nations Cultural Appreciation – Peter McKenzie 49:53

8M ago49:53

49:53

In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspec…

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Elevate 28: L&D Benchmark Report – The Future of L&D 27:56

9M ago27:56

27:56

Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, pot…

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140: Safety Leadership: Leader-led Learning – Anthony Mitchell and Heidi Lance 58:35

9M ago58:35

58:35

In this episode, we dive deep into how Fletcher Building, one of New Zealand's largest employers, has created a significant shift in safety culture and outcomes. Anthony Mitchell, an EHS Manager from Fletcher Building, and Heidi Lance from Real Learning share the story of how their award-winning Safety Leadership program dramatically shifted the be…

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Elevate 27: L&D Benchmark Report - Strategic Business Alignment 32:09

9M ago32:09

32:09

Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. T…

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139: Appropriate Workplace Behaviour in Construction – Karina Moon and Annaleigh McKay 59:05

9M ago59:05

59:05

There is a shift underway in workplace behaviour in the Australian construction industry to create a more welcoming, respectful and inclusive culture. Multiplex has embraced this change with their award-winning Appropriate Workplace Behaviour program. Karina Moon and Annaleigh McKay discuss the program which aims to equip employees with the knowled…

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Elevate 26: Elevate Your Learning Strategy: Join the L&D Strategy Accelerator 15:22

10M ago15:22

15:22

Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these prioritie…

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138: Playbook – Your First 90 Days in an L&D Leader Role 43:41

10M ago43:41

43:41

Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we’ve identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influenc…

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Elevate 25: Skills Development – Success Story - Sales Team in Retail Bank 27:59

11M ago27:59

27:59

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and d…

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137: Learning Uncut 2023 Review – Laura Overton and Michelle Ockers 1:00:34

11M ago1:00:34

1:00:34

The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we’ve added over 20 regular case study episodes, as well as resuming the Elevate series. Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights…

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Elevate 24: Skills Development - End-to-End Process 30:49

11M ago30:49

30:49

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building …

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136: Just-In-Time Support - Low Tech, High Connection – Matt Garratt and Blake Sohier 54:03

11M ago54:03

54:03

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach…

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Elevate 23: Skills Development Elements – Accessible Development 19:06

12M ago19:06

19:06

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development’. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access e…

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135: Gamification and Scenario-Based Learning – Claire Seldon 57:58

12M ago57:58

57:58

Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gami…

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Elevate 22: Skills Development Elements – Multifaceted Development Approaches 18:02

12M ago18:02

18:02

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it’s important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skil…

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134: Human-Centered Design for L&D and OD – Keara Byrne 51:51

1y ago51:51

51:51

Keara Byrne, the Head of Leadership and Organisational Development at Arriba Group, discusses her extensive use of human-centered design (HCD) in various organisations. Keara shares her passion for HCD and its value in creating effective solutions. She stands by the claim that without HCD, she would have wasted time, money, and credibility. Listen …

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Elevate 21: Skills Development Elements - Goal Alignment 22:59

1y ago22:59

22:59

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success. This is the third in our Learning Uncut E…

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133: Sydney Trains Elevate Customer Service – Simon Jobson 51:29

1y ago51:29

51:29

Simon Jobson, the Director of Capability and Learning at Sydney Trains discusses their Elevate customer service training program for their operational workforce of over 2,000 people. The program was designed using an evidence-based approach that drew on insights from business data and employee focus groups. The digital learning program is problem-c…

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Elevate 20: Skills Development – Key Elements 13:51

1y ago13:51

13:51

Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're j…

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132: Building an Integrated Learning Technology Infrastructure – Fabrizio Conrado 45:17

1y ago45:17

45:17

Michelle speaks with Fabrizio Conrado, the Director of AI and Technology at Avado, about building an integrated learning technology infrastructure. Fabrizio discusses Avado's journey in selecting Thought Industries as their LMS provider and how they successfully integrated it with other technology elements. He also shares key considerations for sel…

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Elevate 19: Skills Development – Getting Started 15:05

1y ago15:05

15:05

Skills development has gained significant attention in L&D in recent years, particularly in the context of the COVID-19 pandemic and rapidly changing business landscape. In this Elevate episode Learning Uncut co-founders Ravina Bhatia and Michelle Ockers discuss how skills development has evolved in recent years and fundamentals for getting started…

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131: Cultivating Safety for Rail Track Contractors – James Kennedy and Andrew Smith 52:23

1y ago52:23

52:23

In this episode, James Kennedy, a civil engineer and change practitioner, discusses the contractor safety management program at Australian Rail Track Corporation (ARTC). He shares how his childhood passion for LEGOs sparked his curiosity about how things work and how his team used data to rectify their initial misconceptions and bolster program des…

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130: Mission Driven L&D: San Diego Zoo – Dustin Lacasse 1:04:50

1y ago1:04:50

1:04:50

Join Michelle Ockers for a compelling conversation with Dustin Lacasse, the L&D Lead at the San Diego Zoo, as they delve into the world of non-profit L&D. Lacasse shares his personal experiences, highlighting both the challenges and possibilities. He brings to light his team’s strategic approach to performance management by moving away from a “need…

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129: Storytelling Microcredential at Waka Kotahi – Stacie Swindon and Marcus Garrett 1:05:22

1y ago1:05:22

1:05:22

How Waka Kotahi New Zealand Transport has piloted a customised micro-credential to develop storytelling skills across their workforce. Our guests are Stacie Swindon, a learning and development consultant from Waka Kotahi and Marcus Garrett, an instructional designer from RMIT Online who partnered on this project. Our host, Michelle Ockers, from Lea…

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128: Learning Transformation at Astra Zeneca – Marc Howells 56:00

1y ago56:00

56:00

Marc Howells, VP of Global Talent and Development at AstraZeneca, discusses the company's radical learning transformation. He dives into cultivating a culture of lifelong learning, experimenting with journaling for learning reflection, and fostering continuous learning through their "Learning for Life" campaign. Howells also explains the shift towa…

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