Discussions with top thinkers in the world of tech, entrepreneurship, and building great products. Follow and message @jasonjknapp to find out about and suggest future conversations!
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As CEO of JW Financial Group, Jason Waters takes his 20 years of expertise as a certified financial planner to help you navigate the ways to grow your business. On Cash Flow, Jason sits with CEO's, entrepreneurs, and CFO's to discuss their business, industry trends, and tips for cash flow management.
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Launching in 2024, the Curious Goldfish Brand is inspired by two episodes from the First Season of the Apple TV+ Series Ted Lasso. The “Goldfish” reference is about the importance of not dwelling on mistakes in life. In an early episode, Ted Lasso, the series’ namesake asks one of his players – after they were badly beaten in a play during training – what the happiest animal on earth is. The answer: A Goldfish, because it has a 10-second memory. Lasso encourages the player to forget the mist ...
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Everyone needs help with their mental health, even mental health professionals. Join us as we have your therapist take a seat on the couch to talk about their own mental health journey!
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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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Resilience and Revival: The Lindi Ortega Story In this transcript, musician Lindi Ortega shares her challenging yet inspiring journey through career setbacks, personal losses, and a triumphant return to music. After struggling with faulty in-ear monitors that led to vocal issues, anxiety, and a hiatus from performing, Lindi rediscovered her passion…
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This week Jeremy gets to chat with Abby Carncross from Every Little Fiber. Abby shares her transition from nursing to school counseling before ultimately pursuing professional counseling. They discuss the impact of a personal health crisis, and Abby’s decision to shift careers to better align with her passion for helping others. Abby shares insight…
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In this special 100th episode, Bryson Koehler returns to the Hotel Moment podcast for a deep dive into the transformative power of data in hospitality. In this insightful conversation with host Karen Stephens, Revinate’s CEO draws on his extensive experience, including his pivotal role in Revinate’s growth and his leadership at IHG, to highlight ho…
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A Chat with Andy Gullahorn: Faith & Family Are His Foundation
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Embracing Complexity: Faith, Music, and Self-Discovery with Andy Gullahorn In this episode of the Curious Goldfish podcast, host Jason English engages in a deep conversation with musician Andy Gullahorn, exploring the intricate web of personal beliefs, life challenges, and the confluence of faith and music. Key discussions highlight the importance …
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A Chat with Jennifer Knapp: Songwriter Returns to Kansas after 25 Years
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Authenticity and Spirituality: Jennifer Knapp's Musical Journey This episode examines the profound journey of Jennifer Knapp, a renowned former contemporary Christian music artist. Rising to fame in the late 1990s, Jennifer discussed her roots in the Christian music industry and her groundbreaking decision to come out as a lesbian. The discussion d…
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Your Therapist Needs Therapy 73 - Social Media Madness with Emily Vander Velden
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This week Jeremy welcomes back Emily Vander Velden to discuss social media and its impact on mental health. They explore the pros and cons of social media, noting how it can provide community support, especially for marginalized groups, but also amplify harmful content like body dysmorphia or misinformation. Both Jeremy and Emily reflect on the bal…
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This week Jeremy is joined by Bria Servoss of Archipelago Counseling. Bria shares her winding journey into the mental health field, which began with aspirations in music and hairdressing before transitioning into therapy. She discusses the intimate, therapeutic nature of hairdressing and her eventual decision to pursue social work during the pandem…
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In this episode of the Hotel Moment podcast, we're featuring a webinar from our sister series, Hotel Moment Deep Dive. In this webinar, we hear from Brian Stinemetz, Client Success Manager at Revinate, Brent Sanders, Sr. Customer Education Specialist at Revinate, and guest speaker Raul Martinez from AmbienteTM Sedona. As they explore successful out…
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Your Therapist Needs Therapy 71 - The “This Is Fine” Meme, But for Therapy with Emily Aleksy
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The wonderfully authentic Emily Aleksy from ERA Wellness is back on the podcast for another episode. This go around, we talk about burnout. And it’s a great, meaningful topic that maybe doesn’t get talked about with the depth it requires, so we dive in. But, it’s an ADHD deep dive, so we also talk about placentas, the NFL, late stage capitalism, an…
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Get granular with your data and future-proof your marketing with a Customer Data Platform | with Adam Mogelonsky
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In this thought-provoking episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd, to uncover the transformative power of Customer Data Platforms (CDPs) in modern hospitality. Adam provides deep insights into how CDPs are revolutionizing the way hotels manage their technology and data to enhan…
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This week Jeremy is joined by Jeremy Zuleger from Radio Milwaukee. The Jeremys give you a sneak peek at the upcoming Music, Art & Mental Health event that is coming up on September 26th, and talk about the true collaboration that took place behind the scenes to make this event a reality. Zuleger shares some of his personal experiences with his own …
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In this week’s episode of the Hotel Moment podcast, Robbert Manussen, Area General Manager Taiwan at IHG Hotels & Resorts, joins Karen Stephens, Revinate CMO, to share how he’s used technology to connect cultures and help hoteliers across three continents stay relevant in their respective markets. Robbert explains that facilitating a cohesive guest…
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This week Jeremy is joined by the owner of Empowerment Within, Patrice Flanagan-Morris. Patrice shares her journey into the mental health field, driven by her personal struggles with anxiety and depression. We discuss brain-spotting and the importance of meeting clients where they are in their healing process, especially when working with trauma. A…
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In this episode of Hotel Moment, Karen Stephens sits down with Shannon Knapp, President & CEO of The Leading Hotels of the World, to explore the evolving luxury hospitality landscape and how independent luxury hotels can thrive in the modern era. Shannon shares her wealth of experience in the luxury travel space, shedding light on how her organizat…
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In this week’s episode of the Hotel Moment podcast, Joel Morales, CMO at Castlerock Asset Management, joins Karen Stephens, Revinate CMO, to offer a proactive approach to budget season – starting before August. Joel highlights the benefits of initiating budget planning as early as May or June, and how he’s seen sales and marketing departments align…
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Recast: Build intelligent operations and let data drive direct bookings | with Patrick Norton
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In this episode of Hotel Moment, Karen Stephens, Revinate CMO, and Patrick Norton, Chief Marketing Officer at Brittain Resorts & Hotels advocate for making a data-centered tech stack the foundation for guest communication to win back previous OTA bookers. Patrick also highlights the several use cases for guest history marketing to foster guest loya…
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Jeremy is joined this week by Casey White from the Mom’s Mental Health Initiative (MMHI). MMHI is an organization dedicated to helping birthing persons navigate the many aspects of perinatal health and wellness. Jeremy and Casey discuss the challenges of perinatal mental health, emphasizing the lack of societal support and resources for new mothers…
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Mastering conversions: Crafting an omnichannel booking journey | with Jason Pirock and Adam Mogelonsky
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In this special episode of the Hotel Moment podcast, we’re featuring a webinar conversation recorded and published by Hospitality Net. Jason Pirock, Head of Marketing at Springboard Hospitality and Adam Mogelonsky, Partner at Hotel Mogel Consulting Ltd., investigate how a Customer Data Platform turns guest interactions into conversions on every cha…
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Your Therapist Needs Therapy 67 - Bodacious in the Bedroom with Kendra Hamilton
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Jeremy is joined this week by sex therapist Kendra Hamilton. Kendra shares her journey from working in a sex shop to becoming a certified sex therapist, building a practice and the pros and cons of social media for building a business. Kendra and Jeremy talk about the importance of self-pleasure practices and connecting with one's body to enhance s…
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Boutique hospitality and envisioning the guest experience from the ground up | with Bree Brostko
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In this episode of Hotel Moment, host Karen Stephens is joined by Bree Brostko, Chief Operating Officer and Head of Brand Strategy at Retro Hospitality. Retro is a boutique hospitality management firm with a focus on adaptive reuse properties, and Bree highlights the Hotel Fauna project in Bedford as a prime example of this. She also shares how Ret…
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Your Therapist Needs Therapy 66 - Neuroqueer Space Personally and Professionally with Tayler Clark
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Jeremy is joined this week by the delightfully authentic Tayler Clark. Tayler and Jeremy talk about how personal and professional boundaries help to show up genuinely for clients, how lived experiences as both neurodivergent and queer allows for more inclusive space in practice, and how helpful it is for clients to talk to someone who gets it. We a…
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Karen Stephens sits down with Renee Murrieta in the latest episode of Hotel Moment. Renee is Founder of Show.Tell., a boutique, London-based hospitality marketing agency. Together, they discuss: How you can use data from one property to cross-sell and promote other properties in your collection Efficient methods for personalizing campaigns for ever…
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Jeremy is joined this week by fellow Family Therapy Training Institute alum Katie O’Connor. Katie is a Licensed Marriage & Family Therapist. Registered Art Therapist, and Certified Perinatal Mental Health Clinician. We talk about her journey into those specialty areas and the importance of finding the right therapeutic approach for each individual.…
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Meet your host — talking Total RevPAR, NOI, the voice channel, and budget season | with Karen Stephens
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In this special episode of Hotel Moment, Karen Stephens, Chief Marketing Officer of Revinate, takes a unique approach by introducing herself and providing an in-depth history of the podcast and its evolution. The episode offers a retrospective view of how Hotel Moment began during the uncertain times of the COVID-19 pandemic as a platform for hotel…
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Your Therapist Needs Therapy 64 - Headbanging and Humor with Special Guest Luke Severeid
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Throw up the horns as Jeremy interviews standup comedian Luke Severeid this week. Luke has been on the road with “Stand Up that’s Metal AF” cracking jokes about metalheads, the perils of being a bald white guy, and his ADHD diagnosis. Jeremy and Luke talk about neurodivergence, the mental health benefits of metal music, and the importance of findin…
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“Dis-loyalty” — Ennismore’s unconventional approach to guest loyalty | with Carlo Del Mistro
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Karen Stephens sits down with Carlo Del Mistro in the latest episode of Hotel Moment. Carlo is the Chief Digital Officer at Ennismore, a leading hotel management company in London. Together, they discuss: Ennismore’s groundbreaking membership program, Dis-loyalty, which offers exclusive discounts on hotels and restaurants within their portfolio. Th…
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A Chat with Cereus Bright: Spiritual Journey Takes Artist to Mexico
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Cereus Bright's Journey: Realignment and Revelations in Mexico City In this episode of Curious Goldfish, host Jason English dives deep into the life and recent transformations of musician Tyler Anthony, also known as Cereus Bright. Tyler shares his journey from Knoxville, Tennessee to the bustling Mexico City, where he is involved with the creative…
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Your Therapist Needs Therapy 63 - Competent Care for Marginalized Communities with Dani Falesnik
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Jeremy is joined this week by the incredibly insightful Dani Falesnik. Jeremy and Dani discuss the importance of understanding neurodivergence in educational and therapeutic settings, emphasizing that traditional systems often fail to accommodate these differences. They highlight the need for more individualized approaches that consider each person…
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In this episode of Hotel Moment, Karen Stephens speaks with Joe Pettigrew, the Chief Commercial Officer at EOS Hospitality. Together, they discuss: The importance of a strong commercial strategy and how it impacts the hospitality industry. Joe explains that a clear and simple vision is crucial for aligning all departments towards a common goal. The…
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A Chat with Rachael Sage: An Artist Above All Else
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Rachael Sage on Reimagining Music, Artistic Journey, and Deep Connections In this episode of Curious Goldfish, host Jason English interviews multifaceted artist Rachael Sage. They discuss her extensive career in music, including her latest work, 'Another Side,' a reimagined version of her 2023 album 'The Other Side.' Sage shares fascinating stories…
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Your Therapist Needs Therapy 62 - QAnon and Religious Conspiracy Theories with special guest Cynane Shay
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First nuclear engineer we’ve had on as a guest! This week Jeremy is joined by the incisive Cynane Shay! Cynane discusses her journey through a rigid, evangelical upbringing and how it shaped her worldview, and how QAnon led to a deconstruction of her beliefs. She explores the influence of Christian nationalism and the prevalence of conspiracy theor…
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In this episode of Hotel Moment, Karen Stephens interviews JC Thompson, the Founder and CEO of Pursuance. Together, they discuss: The importance of personal relationships in the luxury hospitality industry and why AI can’t replace the real human connections that guests are looking for. How and why Pursuance focuses on deep-diving with a specific sm…
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A Chat with Jack O'Neill: He's a Songwriter, After All
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Jack O'Neill: Sobriety, Songwriting, and the Journey of Jackopierce In this episode of 'Curious Goldfish,' host Jason English interviews Jack O'Neill of the iconic acoustic rock duo Jackopierce. Jack talks about his personal journey to sobriety, his military upbringing, and his 35-year friendship with Cary Pierce, whom he met at SMU. He opens up ab…
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This week Jeremy is joined by clinical social worker and co-founder of the Reclamation Collective Kayla Felten. Kayla talks about her journey through deconstruction and starting the Collective, and She emphasizes the importance of non-clinical interventions and community care for individuals dealing with religious trauma and spiritual abuse. The Re…
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In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss: Automated reimbursement for bad weather affecting travel plans Use of advanced technology for weather prediction and customer reimbursement Integration with booking platforms and hotel partners And more! Nic…
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