Los mejores podcasts de Brandon S. Hire (2024)

1
Multinational Talent Management with Francisco Solis 33:24

2h ago33:24

33:24

In episode 162, Coffey talks with Francisco Solis about global immigration strategies and challenges for multinational companies. They discuss CBRE's global talent management approach; integrating immigration strategy with corporate strategy; business travel compliance issues; cultural adaptation for expatriates; comparing U.S. immigration policies…

1
Go Hard, Go Fast 35:39

1d ago35:39

35:39

In this episode of the Superpro Podcast, Roland Ligtenberg interviews the family team of Tony, Jordan, and Tyson Martinez, who run State 48 Garage Doors in Arizona. They discuss how they started their garage door company, their strategies for growth and hiring, and their marketing tactics. They also talk about their experience using Housecall Pro a…

1
Strategies for Cross-Border Employment with Meredith Morris 40:19

7d ago40:19

40:19

In episode 161, Coffey talks with Meredith Morris about global employment strategies and challenges for U.S.-based companies. They discuss the Texas SHRM Global Business Conference; reasons companies seek international talent; alternatives to H-1B visas; risks of misclassifying workers as independent contractors; employer of record (EOR) services; …

1
Non-Slimy Sales 46:02

9d ago46:02

46:02

In this episode of the Superpro Podcast, Roland Ligtenberg interviews EJ from EJ's Appliance Repair. EJ shares his journey of starting his appliance repair business and the strategies he used to grow it rapidly. He emphasizes the importance of having a network of like-minded professionals and the value of using a comprehensive management system lik…

1
Evolving Options for Employer-Provided Health Insurance with Matt Morris 42:16

14d ago42:16

42:16

In episode 160, Coffey talks with Matt Morris about various health insurance options and strategies for employers, particularly small to medium-sized businesses. They discuss recent trends in health insurance cost increases; comparing traditional fully-insured plans to alternative funding methods; health savings accounts (HSAs) and health reimburse…

1
Hot Takes from Hot Tub Cody 35:39

16d ago35:39

35:39

“Hot Tub Cody” shares the journey of starting and growing his cleaning company Innovo Spa Services. It has become the largest hot tub management group in the Midwest. Cody highlights the value of specializing in a niche service and the benefits of targeting the short-term rental market. Roland and Cody hit on the challenges of finding and training …

1
Hiring for Skills with Mark Smith 41:55

21d ago41:55

41:55

In episode 159, Coffey talks with Mark Smith about employers’ shift towards skills-first hiring. They discuss the evolution of applicant evaluation to skills-first hiring; the diminishing relevance of college degrees in hiring; the importance of soft skills in employee retention; the process of developing a skills-based hiring approach; the use of …

1
Smart Homes the Smart Way 37:30

23d ago37:30

37:30

Brent Colquitt, CEO of OC Tasker, shares the genesis of his smart home company. (Here’s a slight spoiler: Brent transitioned from working as a handyman to installing smart tech in Newport Beach.) He discusses the importance of focusing on high-net-worth individuals and providing excellent customer service. Brent also talks about strategies for hiri…

1
HR News: It's All About Engagement with Ashley Smalley 39:22

28d ago39:22

39:22

In episode 158, Coffey talks with Ashley Smalley about recent HR trends and news items related to employee engagement and workplace culture. They discuss Gallup's global survey on gender differences in employee engagement; the importance of leadership communication and employee feedback; the concept of "personality hires" and its potential drawback…

1
Shooting Fish in a Barrel 35:39

30d ago35:39

35:39

The Graffs of Daryl’s A/C & Heating started their company with $250 and a truck. Jenn shares how community involvement made growing their business as easy as shooting fish in a barrel. Small, inexpensive marketing strategies can have a big impact. She also highlights the significance of standing in customers’ shoes and understanding their needs and…

1
Building a Successful Business Brick by Brick 23:14

1M ago23:14

23:14

Brett Conklin, co-owner of Chimney Monkey in Chicago, breaks down the operational side of the business. This includes the ever-important hiring and training of employees. He also talks about the advancements in the fireplace and chimney industry and the marketing strategies he’s used to reach more customers. Brett highlights underrated features of …

1
Why the Right Platform Makes All the Difference 38:43

1M ago38:43

38:43

Chad Hopkins, owner of Hopkins Air Conditioning recently joined Roland on the podcast. Chad shares the experience of scaling his business and the importance of choosing the right software. They faced big challenges the old way, and he touches on why Hopkins made the switch to Housecall Pro, including the need for documentation and processes, the im…

1
Building a Powerhouse Team to Tackle Whatever’s Next 37:24

1M ago37:24

37:24

Co-founder Mai Hooper shares how NTX Plumbing started as a team of one in 2010 and has gradually grown. Mai chose Housecall Pro to streamline processes, take advantage of checklists, and WiseTack, a product within Housecall Pro that helps her offer financing as an option for her customers. She emphasizes the importance of building a strong culture …

1
Hiring, Training, Record-Keeping, and More Keys to Success 40:48

1M ago40:48

40:48

Roland Ligtenberg interviews Kyle Newby, founder of The Dryer Vent Guys, about the often-overlooked world of dryer vent maintenance. Kyle shares how he built a successful business, the process of hiring and training his team, and the importance of integrating QuickBooks Online with Housecall Pro for better record-keeping. He also highlights the pri…

1
Two Rock Stars Providing 5-Star Service in Nebraska 29:47

1M ago29:47

29:47

Sara Anderson, co-owner of Drain Daddy, shares the struggle of starting a plumbing business in January 2020, right at the onset of the pandemic. From branding and website design to pricing and customer service, Sara provides valuable insights for small-business owners in the trades industry. And she would know—Drain Daddy has a perfect 5-star ratin…

1
Looking For Some Sound Business Advice? I Know a Guy 39:11

1M ago39:11

39:11

Roland Ligtenberg interviews Brandon Glines, co-owner and president of I Know a Guy HVAC. The conversation covers topics like starting a business, hiring and valuing the employees, learning from mistakes, automation, and implementing systems for business growth. Brandon also shares the importance of participating in a supportive community of like-m…

1
Building a Winning Business Brick by Brick 28:44

1M ago28:44

28:44

Dan Huck of Next Level Chimneys joins Roland on the podcast. After serving in the Army, Dan entered the world of chimney cleaning in 1999 and started his own business ten years later. He shares the importance of humility and continual improvement, overcoming mistakes, what he looks for in a quality hire, and how to keep quality team members. People…

1
Create and Cultivate a Healthy Culture 39:59

1M ago39:59

39:59

Will Hardwick, owner and CEO of A-1 Cleaning Service, shares insights from three decades of experience. Along with his origin story, Will discusses the importance of leveraging technology and systems to streamline operations, why reviews are such a big deal, and how he finds employees who align with the company’s culture and values. And speaking of…

1
Keeping Customers Cool and Business Efficient in SoFlo 38:51

1M ago38:51

38:51

Anthony Suau is the co-owner of Dade Super Cool Air Conditioning. He shares details on how he went from studying computer science to running an HVAC business.Por Housecall Pro

1
At The Heart Of Building A Business Is Building People 42:37

1M ago42:37

42:37

Roland interviews Chris Plunkett, owner of Tailored Mechanical in Tucson, Arizona. Chris hits topics like the need for owners to take time off and how to inject core values into the culture of the company. He shares his experience from the AHR Expo and the benefits of investing in employees, even if they leave. Chris also discusses the value of Hou…

1
Core Beliefs that Grow Leaders and Businesses 52:26

1M ago52:26

52:26

Grant Schoenberger, Conquer Coach and co-owner of Core Plumbing, is one of the first Pros we had the honor of serving more than a decade ago. He emphasizes the importance of humility, the ongoing need for continuous learning and mentorship, and the benefit of evolving business strategies. Grant and Roland explore the impact of self-limiting beliefs…

1
Cool Success… the Brandon Brown Story 35:39

1M ago35:39

35:39

Brandon Brown, founder of Brown's Heating and Air, shares his journey and insights on building a successful home service business. He emphasizes the importance of finding a supportive partner, getting involved in the local community, and providing exceptional customer service. Brandon also discusses the strategies he uses to attract and retain grea…

1
Evolving from Business Partner to Trusted Advisor with Kristine Conway 37:20

1M ago37:20

37:20

In episode 157, Coffey talks with Kristine Conway about the evolution of HR roles from generalists to business partners to trusted advisors. They discuss the difference between “business partners” and “trusted advisors;” the importance of resilience and emotional intelligence; developing listening and coaching skills; building relationships to esta…

1
Unlocking Growth: Strategies for Customer and Team Expansion 20:20

1M ago20:20

20:20

In the latest episode of the Superpro Podcast, Roland Ligtenberg, co-founder of Housecall Pro, connects with Doug Folsom, the visionary CEO behind West Side Drain & Noble Septic Service. With an ambitious team of 10, five service trucks, and a goal to surpass the $3 million mark in 2024, Doug dives into the origins of his business journey, discussi…

1
Branding & Growth: Insights from Gecko Garage Doors 21:58

1M ago21:58

21:58

Roland Ligtenberg, co-founder of Housecall Pro, welcomes Preston and Julie from Gecko Garage Doors to the Superpro Podcast for an enlightening discussion. They dive into the critical elements of branding and rebranding, offering actionable tips to ensure your business stands out to customers. The conversation also covers handling negative reviews w…

1
Navigating Growth & Training in HVAC: The Little Guy’s 19:19

1M ago19:19

19:19

Join Roland Ligtenberg, co-founder of Housecall Pro, as he engages with Melissa Ortiz, the co-owner of The Little Guy’s Heating and Air Conditioning, on the latest episode of the Superpro Podcast. Melissa shares the inspiring story of how her husband's passion for HVAC sparked the creation and growth of their family-owned business. She opens up abo…

1
Building Success from Scratch: The Good Guy Plumbing Story 43:30

1M ago43:30

43:30

Join Roland Ligtenberg, co-founder of Housecall Pro, as he sits down with Good Guy Plumbing's Rob Castelao. Discover how Rob built his successful plumbing business from scratch over 25 years, overcoming the challenge of entering the industry without prior experience. Dive into the strategies that fueled his growth, from impactful branding and rigor…

1
People First, Profits Follow with Dee Maddox 32:35

1M ago32:35

32:35

In episode 156, Coffey talks with Dee Maddox about the business impact of “putting people first.” They discuss the meaning of a “people-first” approach; balancing people-first practices with business objectives; common mistakes companies make in implementing people-first strategies; the consequences of neglecting people in favor of processes; the c…

1
Navigating the Freelance Workforce with Tony Buffum 43:35

2M ago43:35

43:35

In episode 155, Coffey talks with Tony Buffum about the evolving freelance workforce and its impact on the labor market. They discuss the growth of the freelance workforce; differences between gig jobs and freelance work; the increasing preference for freelance work among younger generations; the use of platforms like Upwork for accessing diverse t…

1
Leadership and Pricing Mastery in HVAC: A Deep Dive with Jason J. 55:03

2M ago55:03

55:03

Roland speaks with Jason Julian, the founder of Julian Heat & Air. Jason lays out the challenges he faced stepping out on his own, and the role Housecall Pro played in his success. He shares how he’s grown to 12 employees and a fleet of 6 vehicles with the importance of transparency, right pricing, and providing customers with options. Jason also s…

1
Creating a Consistent Employee Engagement Culture with Michele Haugh 37:26

2M ago37:26

37:26

In episode 154, Coffey talks with Michele Haugh about employee engagement and how to enhance it within organizations. They discuss the definition of employee engagement; the importance of operationalizing engagement activities; creating a 12-month roadmap for engagement; the necessity of ongoing leadership training and development; integrating comp…

1
What Employers Need to Know About Employee Assessments with Brandon Jordan 43:17

2M ago43:17

43:17

In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process. They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potenti…

1
Impacting the Community with Great People Practices with Dr. Kenneth Nichols 34:37

2M ago34:37

34:37

In episode 152, Coffey talks with Dr. Kenneth Nichols about how a company's people practices can positively impact their community. They discuss sustainability and corporate citizenship; the importance of visible leadership in the community; recruitment practices reflecting community diversity; the benefits of local recruiting and training programs…

1
Recognizing and Remedying Organizational Burnout with Kelly Bubolz 33:32

3M ago33:32

33:32

In episode 151, Coffey talks with Kelly Bubolz about the causes of burnout and how to address it within an organization. They discuss the distinction between burnout and stress; the factors contributing to burnout in industries like hospitality and among remote workers; the changing work environment leading to increased burnout; the shift away from…

1
HR News: Location, Location, Termination with Suzanne Lucas 37:42

3M ago37:42

37:42

In episode 150, Coffey talks with Suzanne Lucas about her Evil HR Lady articles from May. They discuss the kerfuffle that arose after she released an article suggesting that employees who change their work location without coordinating with their employee should be fired; the tax and regulatory issues employers and employees face when working in ot…

1
People Management in Entrepreneurial Firms with Kurt Wilkin 32:20

3M ago32:20

32:20

In episode 149, Coffey talks with Kurt Wilkin about people leadership in entrepreneurial firms. They discuss the premise behind Kurt's book "Who's Your Mike," which focuses on the different kinds of workplace personalities encountered as an entrepreneurial firm matures; the evolution of HR in entrepreneurial businesses; common misconceptions that e…

1
The "Gig" is Up: Implementing the DOL's Independent Contractor Rule with Krystal Yates 32:06

3M ago32:06

32:06

In episode 148, Coffey talks with Krystal Yates about the US Department of Labor's revised rules for classifying independent contractors. They discuss the difference between an employee and an independent contractor; “1099 employees”; the reasons employers might misclassify employees as independent contractors; “gig” workers; the changes brought ab…

1
Navigating the Multigenerational Workforce with Emotional Intelligence with Darryl Owens 35:58

4M ago35:58

35:58

In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence. They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how em…

1
Is HR Your Friend? with Gabriela Norton 34:35

4M ago34:35

34:35

In episode 146, Gabriela Norton and Coffey discuss whether HR is meant to protect the interests of the company or the employees. They discuss the challenges faced by HR in finding a balance between the two; whether HR professionals can be friends with employees; how feedback, coaching, and mentoring can help to bridge the gap and drive results for …

1
HR News: Which is Scarier — RIF or RTO? with Karen Cunningham 37:10

4M ago37:10

37:10

In episode 145, Coffey talks with Karen Cunningham about recent HR news around whether layoffs are “a failure of leadership” and “fear” of returning to the office. They discuss recent layoffs; employee loyalty, engagement, and management; balancing regular and temporary employees; the pros and cons of remote work; how leaders can be more intentiona…

1
No Womb for Discrimination: the Pregnant Workers Fairness Act (PWFA) with Vianei Braun 39:15

4M ago39:15

39:15

In episode 144, Coffey talks with Vianei Braun about employers' responsibilities and employees' rights under the Pregnant Workers Fairness Act. Note: As predicted in the podcast (recorded on April 1st), the EEOC issued the final regulations implementing the PWFA on April 15th for official publication on April 19th. The final regulations can be foun…

1
Working with Fractional Executives with Neil Katz 33:06

4M ago33:06

33:06

In episode 143, Coffey talks with Neil Katz about how companies utilize fractional leadership. They discuss the distinction between a consultant and a fractional leader; the two types of fractional leaders and their level of control within a business; the typical profile of a fractional leader; how to assess the need for a fractional leader; the co…

1
Understanding Your Employer Brand with Crystal Lay 38:02

5M ago38:02

38:02

In episode 142, Coffey talks with Crystal Lay about employer brand and culture. They discuss the definition of an "employer brand" and why companies need to pay attention to theirs; whether marketing or HR owns employer branding; understanding the process of building an EVP (Employee Value Proposition); how branding impacts recruiting and retention…

1
HR News: Sex Harassment? Really?; DEI by Any Other Name with Catherine Clifton 48:36

5M ago48:36

48:36

In episode 141, Coffey talks with Catherine Clifton about recent news about sexual harassment, discrimination, and what’s next for DEI programs. They discuss employer lessons to be learned from California's Sunshine Raisin $2 million sexual harassment lawsuit; Florida's Stop Woke Act; two “reverse discrimination” cases; and the shift away from “div…

1
Talent Development in the Skilled-Trade and Manufacturing Environments with Marci Sogan 31:52

5M ago31:52

31:52

In episode 140, Coffey talks with Marci Sogan about the state of skilled trades and manufacturing workforce. They discuss how modern manufacturing jobs are different from those in years past; challenges in the labor market; the impact of remote work and flexibility on talent acquisition within the manufacturing workforce; education, certifications,…

1
Coaching Skills for People Leaders with Shelley Goodrum 40:19

5M ago40:19

40:19

In episode 139, Coffey talks with Shelley Goodrum about coaching as a leadership skill. They discuss the definition of being a coach; the difference between managing and coaching; the significance of coaching in creating employee autonomy; the fundamental skills that leaders need to establish a coaching culture; and how to provide feedback while ma…

1
The Legal Issues Surrounding the Use of AI in Business with Jim Zadeh 38:10

6M ago38:10

38:10

In episode 138, Coffey talks with Jim Zadeh about legal issues related to the use of AI in business. They discuss the legal issues companies face when using AI, including privacy and confidentiality, international and local regulations, liability for errors made by AI tools, the use of others’ intellectual property, ownership of AI-generated conten…

1
HR News: Romance as a Return to Office Strategy with Sarah Glaser 38:51

6M ago38:51

38:51

In episode 137, Coffey talks with Sarah Glaser about office romances, working while sick, and employee surveillance. They discuss the post-Covid increase in office romances and appropriate policies to protect the company and workforce; the reasons behind conflicting attitudes about working when ill; and a backlash against employee surveillance. Lin…

1
Adapt or Be Left Behind: Embracing the AI Revolution with Innovation and Empathy with Michael Sherrod 40:59

6M ago40:59

40:59

In episode 136, Coffey talks with Michael Sherrod about the impact of artificial intelligence on business strategy and management. They discuss how old news media’s failure to adapt their business model to the digital age may be a predictor of how businesses succeed or fail with the advent of artificial intelligence and other disruptive technologie…

1
Hiring Neurodivergent Talent with David Aspinall 32:32

6M ago32:32

32:32

In episode 135, Coffey talks with David Aspinall about embracing neurodiversity in the workplace. They discuss how auticon is a demonstration that neurodiverse individuals bring unique value propositions to employers; underemployment in the neurodivergent workforce; how employers can prepare their team to engage with neurodiverse peers; the benefit…

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