418 - Asking the right questions of patients. Blaik Wilson, Cemplicity

Talking HealthTech

In this episode of Talking HealthTech recorded at Digital Health Week NZ, host Peter Birch interviews Blaik Wilson, CEO of Cemplicity, a company specialising in patient-reported measures.

Blaik provides insights into the significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences. The conversation covers the impact of collecting and analysing this data, the challenges faced in the healthcare industry, and the future priorities for Cemplicity.

Key Takeaways:

- The significance of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in understanding patient health and experiences.

- The importance of capturing and analysing patient data to drive care improvement and provide patient-centric, personalised care.

- The potential of utilising patient-reported measures to enhance the healthcare system by connecting patients with their care teams, especially when they are away from immediate care.

- The role of technology, service layer, and customer success in capturing and utilising patient-reported measures effectively.

- The impact of global data consolidation in understanding patient perceptions and benchmarking.

Check out the episode and full show notes on the Talking HealthTech website.

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