152 - Breaking The Silence On The Customer Experience with Sean Scoffield

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Join us this week as we sit down with Sean Scoffield, a seasoned expert in real estate and team leadership who has experienced the customer journey firsthand through his 14 moves in 19 years. In our insightful conversation, Sean sheds light on the often-overlooked aspects of customer experience from when a property is sold to the final settlement.
With a robust background in sales and marketing, Sean has a wealth of knowledge in building engaged and effective teams. He shares his strategies for transforming clients into raving fans and creating tremendous business success. Whether you're a real estate professional looking to elevate your customer experience or simply curious about the intricacies of client relationships in the industry, this episode is packed with valuable insights.
Tune in to discover how to break the silence on customer experience and enhance every step of your client's journey! Don't miss this opportunity to learn from someone who has dedicated his career to improving how we think about and manage customer interactions.
Listen now and take your customer experience to the next level!
Hosted by Lee Woodward
Proudly brought to you by Lee Woodward Training Systems.

Sponsored by Nexr
Elevate your real estate business with Nexr – the strategic partner that helps you overcome challenges in securing more listings, building better teams, and achieving faster growth. With over 20 years of experience in developing Tier 1 agencies, Nexr provides bespoke solutions tailored to your unique needs. Ready to redefine the future of your business? Visit nexr.com.au today.
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• Lee's New Book – Claiming Doors
• Explore Lee Woodward Short Courses

Capíttulos

1. 152 - Breaking The Silence On The Customer Experience with Sean Scoffield (00:00:00)

2. Sales Leadership in Real Estate (00:00:04)

3. Improving Customer Experience in Real Estate (00:05:58)

4. Optimizing Real Estate Business With Tech (00:16:05)