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How to Use Customer Churn Analysis to Your Advantage
Manage episode 366571165 series 3074731
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Understanding customers’ needs and expectations is crucial to your business’s success. That’s why you should use customer churn analysis to your advantage —if you aren’t already. It’s a powerful tool that can help you identify the reasons behind customer churn (i.e., the percentage of customers you lose during a particular period). And armed with that information, you can take steps to improve your offerings, customer service, and overall customer experience.
Read this blog: https://viralsolutions.net/customer-churn-analysis/
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