Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
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Interview with Carlos Arraya from Bellerive Country Club
Manage episode 382604041 series 3527040
Contenido proporcionado por Stephen Tucker. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Stephen Tucker o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
This weeks podcast features Carlos Arraya from Bellerive Country Club and we discuss all things career, leadership, and wasabi!
19 episodios
CompartirManage episode 382604041 series 3527040
Contenido proporcionado por Stephen Tucker. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Stephen Tucker o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
This weeks podcast features Carlos Arraya from Bellerive Country Club and we discuss all things career, leadership, and wasabi!
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Turf Addict with Stephen Tucker
Welcome to an exciting episode of the Turf Addict Podcast, where Stephen Tucker dives deep into the world of golf and turf management with Dave Plaster, Vice President of Golf and Sports at Husqvarna. In this episode, we explore the future of autonomous mowers and their potential to revolutionize the golf industry. Dave shares his extensive experience in the golf business, beginning as a young caddie and working his way through the ranks to become a key player in introducing robotic mowing to North America. He discusses Husqvarna's journey in developing cutting-edge technology and the challenges faced in getting the golf market ready for this transformation. Listeners will gain valuable insights into how autonomous mowers are changing the way golf courses are maintained, offering solutions to labor shortages, cost pressures, and environmental concerns. Tune in to learn about the latest innovations, Husqvarna's strategic plans, and how these robotic mowers are making waves across various types of golf clubs. Don't miss this chance to understand the impact of technology on golf courses and what the future holds for turf management!…
Join Stephen Tucker on the Turf Addict Podcast as he engages in a thought-provoking discussion with Todd Bohn, Director of Agronomy from Desert Mountain Golf Club, known for his expertise in turf management. In this episode, they delve into the nuances of golf course renovations, sharing invaluable insights on planning and executing these projects efficiently. Gain a deeper understanding of the importance of expert collaboration, strategic planning, and the integration of advanced technologies in modern golf course maintenance and development. Listen in to discover effective strategies for tackling staffing challenges and optimizing equipment use in this ever-evolving industry.…
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Turf Addict with Stephen Tucker
1 A New Era in Golf Turf Management: Insights and Innovations w/ Thomas Bastis 1:11:30
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaJoin Stephen Tucker in the latest episode of the Turf Addict Podcast as he sits down with Thomas Bastis, a seasoned PGA tour agronomist. Together, they navigate the challenges and triumphs of the past year in the world of golf course maintenance. Explore the impact of extreme weather, the evolution of agronomic practices, and the importance of team dynamics in achieving excellence on the greens. Delve into the transformative role of technology in turf management, from autonomous mowers to innovative data collection techniques. Discover how these advancements are reshaping the future of the industry, offering sustainable and efficient solutions for the complex demands of modern golf courses. This insightful conversation highlights the importance of adaptability, forward-thinking, and collaboration in overcoming the unique challenges faced by turf professionals. Whether you're a seasoned expert or new to the field, this episode provides valuable perspectives on the ever-evolving landscape of golf and turf management.…
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Turf Addict with Stephen Tucker
1 Interview with SIP Corporation’s Mark Pilger 1:02:40
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaTake a listen as I chat with owner of SIP Corporation's Mark Pilger regarding the companies name, the evolution of the grinders, how we originally met (lol) and the new RHOC gauge.
In this episode Jodie Cunningham from Optimus Talent Partners and I talk about the use of Predictive Index (Pi), she analyzes my Pi (sigh) and we talk about career change and having the right people in the right jobs.
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Turf Addict with Stephen Tucker
1 Reflection, Career Change and Corona Virus w/ Stephen Tucker 1:01:01
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaIn this weeks podcast join me as I talk about where my career started and the bumps in the road that came with it, a career change and the corona virus. I'm not good at talking about myself but I felt it important enough to share that things don't always go as planned. Hope you enjoy!
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Turf Addict with Stephen Tucker
1 Second Interview with John Patterson from Atlanta Athletic Club 1:08:22
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaIn this months interview on the Turf Addict Podcast John Patterson and I talk about John Deere GPS Precision sprayers , hiring equipment managers and wages for equipment managers.
Take a listen to my 2nd episode this year as I talk with Rusty Wilson Golf Course Superintendent at Four Seasons Orlando. We discuss his career in the industry, why he loves Four Seasons and the Superintendent / Equipment Manager Relationship.
In this episode I go solo for the first time talking about the shortage of technicians, some challenges that exist and as always cutting units.
Listen in to this episode as I talk to my former assistant Greg Neill who is the Equipment Manger at the Four Seasons in Dallas about his time working for me, his journey through equipment management and my golf game.
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Turf Addict with Stephen Tucker
Take a listen this week as I talk with the Director of Global golf for John Deere, Manny Gan. In this episode we will be discussing the LSU Tigers, autonomous mowers, GPS Sprayers and the golf industry!
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Turf Addict with Stephen Tucker
1 Interview with PGA Tour Professional Zach Johnson 1:00:48
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaThis is an exciting week for the Turf Addict podcast as we welcome Zach Johnson. This is a must listen for anyone in the golf buisness and easily one of
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Turf Addict with Stephen Tucker
1 Interview with Jody Farber from Coyote Springs Golf Club 1:33:10
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaThis weeks episode I talk with long time college friend Jody Farber the Equipment Manager at Coyote Springs in Las Vegas. Listen as we discuss college, equipment management, leadership and
I am excited this week to bring you my interview with Bruce Williams. In this interview we will be discussing Palataka, FL (lol yes), consulting and some tips to think
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Turf Addict with Stephen Tucker
1 Interview with Carlos Arraya from Bellerive Country Club 1:01:01
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaThis weeks podcast features Carlos Arraya from Bellerive Country Club and we discuss all things career, leadership, and wasabi!
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