3. Culture from the top - DHS and Robodebt

The Westminster Tradition

The first of two episodes looking at the role the culture of DHS played in enabling Robodebt to get off the ground, and keep moving, in spite of all the red flags.
In this episode, Danielle talks us through the ways in which Secretary Kathryn Campbell and her leadership team set the tone, and the efforts of later leaders like Renee Leon to fix the culture.
We discuss our own experiences of trying to improve the culture of teams, and how hard you have to work to make safe spaces.
This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.
Intro grab features Ms Tenille Collins, 3 March 2023.

Now for some appropriately bureaucratic disclaimers....
While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.
If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself.
Please feel free to email us corrections, episode suggestions, or anything else, at [e-mail].
Thanks to PanPot audio for our intro and outro music.
'Til next time!