Meet Your Contractor | Ep 15: Fixing Post-Pandemic Customer Service w/ Leigh Hinsperger of HPI

The PromoMinds Podcast

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Feeling frustrated with customer service?
You're not alone. In this episode, Steve Leslie chats with Leigh Hinsperger of Hinspergers Poly Industries Ltd. about the challenges businesses face in the post-pandemic world. Leigh shares his experiences from both sides of the counter, offering valuable tips on how to improve customer experience (#customerexperience) and build trust (#trust) with customers.
Discover how small businesses can leverage:
- Personalized service (#smallbusiness) to stand out from the competition.
- The power of social media (#socialmedia) to connect with customers and build brand recognition.
- Effective communication strategies (#communication) to turn customer interactions into positive experiences.
Whether you're a business owner or a frustrated consumer, this episode offers actionable insights to help navigate the ever-changing world of customer service.
Key Takeaways:
1. Mom and Pop Advantage: Learn how small businesses can win over customers with personalized service.
2. Social Media Savvy: Discover how to leverage social media to build trust and brand awareness.
3. Customer Service is King: Understand why exceptional customer service is crucial for business success.
Contact Info for Leigh Hinsperger:
Phone: [phone]
Website: https://www.hinspergers.com/
Email: [e-mail]
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