EP22: Trust, Loyalty & Destroying Doubt with Frank Buono
Manage episode 315566148 series 3204284
On this week’s special episode of The Motivational Intelligence Podcast, David Naylor interviews Frank Buono, the President of NEXT! Ad Agency, a Division of CGI Communications. Frank has been a fixture at CGI since it was started in 1988, helping to grow annual revenues from $0 to nearly $50 million. This interview covers his journey and the lessons he’s learned along the way - namely, how trust, loyalty and destroying doubt have been keys to his and the company’s success.This is definitely not an episode you want to miss!
Shownotes:
0:13- Intro
1:48- How it began
8:58- Figuring it all out
12:20- Time & unrelenting will
18:50- Behavior dictates circumstance
24:00- Clear expectations are key!
26:50- How to indoctrinate people into the workplace
37:51- What is looked for when recruiting new people
40:30- How to get people to let their guard down during interviews
43:38- Loyalty
46:31- Empathy
49:27- "New manager’s disease"
55:18- The "want to"
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