Managing Microaggressions: Strategies for Responding to Subtle Bias in the Workplace, by Jonathan H. Westover PhD

The HCL Review Podcast

Abstract: This article examines the issue of microaggressions in increasingly diverse workplaces, which refer to subtle verbal, nonverbal, and environmental slights that communicate negative messages about a person's marginalized identity. Research shows that the cumulative effect of microaggressions can negatively impact minorities' mental health, job satisfaction, and sense of belonging. The article outlines strategies for both individuals and organizations to address microaggressions. Individual approaches include educating respectfully, debriefing privately, seeking support from allies, and prioritizing mental wellness. Organizational strategies involve implementing implicit bias and microaggression training, clear anti-discrimination policies, accountability structures, leadership commitment to inclusion, and safe spaces for marginalized groups. By taking these steps, the article argues, companies can foster truly inclusive work cultures where diverse identities feel respected and able to thrive.