How to Fix the Most Soul-Crushing Meetings, by Jonathan H. Westover PhD

The HCL Review Podcast

Abstract: This article discusses research-based best practices for planning and facilitating high-impact meetings. It outlines steps leaders can take to transform meetings from unproductive experiences to opportunities that further organizational goals. Planning meetings with clear objectives and an engaging agenda structure keeps discussions on track. Choosing facilitators with subject matter expertise, strong communication skills, and impartiality ensures meetings are informed and collaborative. Techniques like starting with icebreakers, posing open-ended questions, and paraphrasing contributions encourage participation from all attendees. While consensus is not required, debates should focus on facts rather than personal attacks. Communicating tangible next steps and outcomes provides crucial context on the meeting's value. The article also offers guidance for leading effective virtual meetings remotely through practices like establishing online norms and following up asynchronously. With a focus on engagement, outcomes, and continuous improvement, the article argues that even routine meetings can energize stakeholders.