Avoiding Doomsday: How to Neutralize Downers on Your Team to Ensure Organizational Survival, by Jonathan H. Westover PhD

The HCL Review Podcast

Abstract: This article examines how negatively-biased employees, or "downers", can undermine organizational motivation, productivity and long-term survival if left unaddressed. Drawing from over a decade of consulting and research experience, the author analyzes literature establishing the problematic effects of negativity at the individual, team and organizational levels. A framework is then provided for leaders to properly diagnose problematic dispositional styles and apply a multi-pronged strategy to curb negativity's spread and corrosive impacts. Specific tactics covered include leading by positive example, fostering a supportive climate, delivering direct yet caring feedback, separating negative influences, and providing stress release outlets. These prescriptions are brought to life through a case study example. The goal is to equip leaders with an evidence-based understanding and applied toolkit to neutralize downers and safeguard organizational resilience.