Exploring Product-Led Growth: Strategies For User-Centered Success The Fuse And The Flint podcast

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In this episode of The Fuse & The Flint, Nick Dyer and Amanda Graham discuss the crucial decisions companies face regarding software development: whether to build in-house, buy off-the-shelf solutions, or outsource. They explore the pros and cons of each approach, considering factors like cost, innovation, customer satisfaction, and operational excellence. They also cover emerging trends like AI and low-code/no-code platforms, as well as the importance of cybersecurity and sustainable development within the current market landscape. (01:44) - Build vs. buy for enterprise (05:23) - Low code, no code (09:05) - Outsourcing the headache (19:07) - Decision making framework Amanda Graham, Senior Director, Strategic Solutions As an experienced software consultant, Amanda Graham has built a number of organizations from the ground up and helped numerous companies leverage technology and deliver stellar customer-focused programs. As Senior Director, Strategic Solutions Amanda is a proactive software development leader and partner. She provides technical leadership and partners with new accounts on achieving success. Nick Dyer, Partner Nick Dyer is an experienced software professional with more than a decade of experience managing multidisciplinary teams and delivering high-quality technical products. Nick serves as Partner, bringing a passion for building high-performing teams and growing technical careers. During his time at 8th Light, Nick has helped teams deliver and maintain platforms into production, facilitate priorities and workflows for diverse teams, and partner with clients to solve complex problems with custom software. Key Points: Building custom software may be the better choice if the software is a strategic differentiator for your business. Low-code/no-code (LCNC) solutions provide a middle ground between building a completely custom solution and buying an off-the-shelf product, allowing in-house domain experts to create customized workflows. When considering whether to build, buy, or outsource, it is critical to consider the time to market (TTM). There is no shortcut to building a solution from scratch if that approach is required. When evaluating options, consider the total cost of ownership (TCO), which includes the cost of ongoing fees versus maintaining an in-house team. Resources: The Benefits of Recreating Vendor Software In-House How No-Code/Low-Code Solutions Impact Business Outcomes Delivering Value: The Shift from Short-Term Gains to Long-Term Benefits Thanks for tuning in. Check out our YouTube channel and follow us on LinkedIn . We hope today’s conversation ignited your curiosity, inspiring you to think differently about technology and its capability to transform. You can also subscribe to stay updated on our latest episodes and visit us at 8thLight.com for more information. Until next time. If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts , Spotify , or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Generative AI: Moving Past the Hype to Practical Impact 14:17

hace 5 weeks14:17

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GenAI has the potential to address pain points across industries while delivering measurable value. In this episode of The Fuse & the Flint, Doug Gapinski and Steve Hennegan discuss strategies for adopting AI responsibly and sustainably, focusing on the importance of data quality, transparency, and compliance. By transitioning from hype to outcome-driven applications, enterprise leaders can use AI as a strategic driver for growth. (01:13) - Overcoming the Trough of Disillusionment (04:46) - Choosing the Right AI Partner (08:26) - Early AI Wins and Strategic Use Cases Doug Gapinski: Senior Account & Delivery Director With over a decade of experience as a team lead and project manager, Doug Gapinski is a Seattle-based Account Director managing long-term product builds with volatile scope. He advocates for quality, transparency, and a shared understanding of project constraints while applying agile methodologies across decentralized teams. Steve Hennegan: Director of Client Strategy & Engagement As a dedicated sales leader, Steve Hennegan has a successful track record selling software solutions to a wide range of organizations. With a focus on solution/consultative selling approaches, Steve develops long-term partnerships with his clients where he drives revenue by solving complex technical challenges. Steve has served as project director, account director and team lead on a number of individual projects. Key Points: Focus on clarity of purpose by identifying specific problems to solve rather than adopting AI for its own sake. Effective AI implementation relies on a partner with a multidisciplinary approach, ensuring collaboration across design, product, and development. Prioritize high-quality, secure data and provide opportunities for mentorship to enable long-term internal capabilities, making AI adoption sustainable. Initial projects like automating repetitive tasks provide low-risk opportunities to experiment with AI and build confidence in its value. Resources: Overcoming AI Fatigue: Building Real-World AI Software Solutions AI and Law: Navigating Emerging Legislation If you’re interested in learning more about the topics we covered on today’s episode, be sure to check out the related articles and resources and you can always reach out directly to a member of our team if you’d like to explore whether GenAI is right for your organization. If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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AI-Assisted Coding: Avoiding "Chair Pants" 14:11

hace 7 weeks14:11

14:11

In this episode of The Fuse and The Flint, Pia Opulencia and Pierce Edmiston discuss AI-assisted coding and the importance of avoiding the "chair pants" mentality. This metaphor, inspired by a character from the show Jury Duty, represents the idea that AI can solve every problem if you just know the right prompt. Pierce argues that while large language models (LLMs) are good at generating code, they aren't a complete solution for software engineering. He emphasizes that understanding where to put the code and how to integrate it into existing systems is just as important as the code itself. They discuss the pitfalls of relying too heavily on AI, including the potential for low-quality code and the assumption that existing code is always good. They also discuss how AI can be used effectively, like as an auto-complete or oracle, and how it can be used to improve learning. Finally, they look at the long-term impacts of using AI tools and discuss how to avoid viewing them as a simple efficiency tool (00:00:37) The "Chair Pants" Metaphor (00:01:58) Pitfalls of AI-Assisted Coding (00:08:07) Thinking About Failure Cases (00:09:54) AI as an Oracle (00:11:57) AI Solving the Wrong Problem Pia Opulencia, Head of Product & AI : Pia Opulencia, Head of Product & AI at 8th Light, brings over 15 years of experience in tech-forward product development. She has led product management at companies like Evive, Hologram Inc., Narrative Science, and Relativity, and taught Product Management for AI at Northwestern Kellogg University's MBA in AI program. Pierce Edmiston, Principal Crafter: Pierce Edmiston combines a background in scientific research and statistics with experience bringing data products from R&D to product systems. He's worked with data teams at many levels of an organization, and he's passionate about bringing quality software tools and practices that enable data science teams to find more insights with more predictable data. Key Points: AI isn’t a "magic bullet," human judgment is essential. Measuring is a must. Measure the long-term impact of using AI tools and encourage a more holistic view of success beyond simple efficiency. Resources: Avoiding Chair Pants in the World of AI-assisted Coding Pulse Report: AI Assisted Coding Thanks for tuning in to this episode of The Fuse and The Flint. To learn more about this topic, be sure to check out Pierce's article, "Avoiding Chair Pants in the World of AI-Assisted Coding," which is linked above. You can also visit 8thlight.com and follow us on LinkedIn . If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Generative AI and the Law: Navigating Emerging Regulations 19:55

hace 9 weeks19:55

19:55

In this episode of The Fuse & The Flint , hosts Doug Gapinski and Amanda Graham trade thoughts on generative AI regulation. They discuss how global jurisdictions are managing AI risks, the responsibilities of developers and deployers, and practical strategies for compliance and governance in an industry with rapid growth. (04:11) Developers vs. deployers: Amanda highlights the distinct legal and operational responsibilities of those creating and implementing AI tools. (05:00) Key legal cases shaping AI: Doug discusses how lawsuits, such as record labels suing AI music platforms, could establish precedents for training data usage. (13:00) Technologies for AI compliance: Doug highlights tools for explainability, privacy enhancement, and continuous monitoring as vital investments for regulated industries. Amanda Graham, Senior Director, Strategic Solutions As an experienced software consultant, Amanda Graham has built a number of organizations from the ground up and helped numerous companies leverage technology and deliver stellar customer-focused programs. As Senior Director, Strategic Solutions Amanda is a proactive software development leader and partner. She provides technical leadership and partners with new accounts on achieving success. Doug Gapinski: Senior Account & Delivery Director With over a decade of experience as a team lead and project manager, Doug Gapinski is a Seattle-based Account Director managing long-term product builds with volatile scope. He advocates for quality, transparency, and a shared understanding of project constraints while applying agile methodologies across decentralized teams. Key Points: AI developers and deployers must stay informed about sector-specific and jurisdictional laws. Transparency in AI decision-making processes is essential to build trust and mitigate legal risks. Invest in compliance tools and adopt governance frameworks. Privacy-enhancing technologies, explainability documentation, and monitoring systems are critical for navigating complex regulations. Focus on multidisciplinary collaboration to help identify risks across technical, ethical, and legal dimensions. Resources: AI and Law: Navigating Emerging Legislation Implementing Trustworthy AI Principles with MLOps Thanks to Doug and Amanda for this discussion on navigating the legal and ethical challenges of generative AI. If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Building a Product-Led Organization: Aligning Leadership with Strategy 12:33

hace 11 weeks12:33

12:33

In this continuation of our two part discussion on Product-Led Growth (PLG), The Fuse and the Flint hosts Agustin Sanchez and Tosin L. explore the intersection of leadership and culture in driving PLG success. This episode unpacks the strategic shifts organizations must embrace, from leadership embodying PLG principles to leveraging tools like the PLG Checklist for self-assessment. (00:00:28) - Leadership’s Role in PLG Adoption (00:06:29) - The Ripple Effect of Employee Satisfaction (00:09:21) - Introducing the PLG Checklist Agustin Sanchez - Principal Designer Agustin is a digital product design director who transforms visionary ideas into reality. His process utilizes data-driven insights, collaboration, and design thinking to inform the creation and evolution of digital solutions. Tosin L. - Lead Product Manager Tosin is an experienced product manager with eight years of expertise working with diverse teams across multiple industries. Passionate about creating top-tier digital products that drive customer satisfaction and business growth, her track record includes leading cross-functional teams to develop innovative solutions at companies Lululemon and Twitter, to name a few. Key Points: The role of leadership in shifting organizational culture towards PLG. How PLG improves employee retention and job satisfaction. Using tools like the PLG Checklist to assess organizational readiness. Resources: Unlock the Power of Product-Led Growth 3 Steps to Harnessing Product-Led Growth in a Challenging Market Fostering Product-Thinking Within Your Team If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Exploring Product-Led Growth: Strategies for User-Centered Success 15:48

hace 12 weeks15:48

15:48

In this episode of The Fuse and the Flint, hosts Agustin Sanchez and Tosin L. discuss the viability of Product-Led Growth (PLG) as a business strategy. They discuss how PLG shifts the focus to the product as the primary driver of customer acquisition, retention, and expansion. Drawing on real-world examples like Canva and Slack, they explain how this user-centered approach fosters innovation, accelerates sales cycles, and reduces acquisition costs. (00:01:20) - What is Product-Led Growth (00:06:22) - The Role of Feedback Loops in PLG (00:09:27) - Breaking Down Organizational Silos for PLG Success Agustin Sanchez - Principal Designer Agustin is a digital product design director who transforms visionary ideas into reality. His process utilizes data-driven insights, collaboration, and design thinking to inform the creation and evolution of digital solutions. Tosin L. - Lead Product Manager Tosin is an experienced product manager with eight years of expertise working with diverse teams across multiple industries. Passionate about creating top-tier digital products that drive customer satisfaction and business growth, her track record includes leading cross-functional teams to develop innovative solutions at companies Lululemon and Twitter, to name a few. Key Points: How PLG shortens sales cycles by empowering users to experience value firsthand. Leveraging user feedback loops to drive continuous improvement. Breaking organizational silos to align teams around shared PLG goals. Resources: Unlock the Power of Product-Led Growth 3 Steps to Harnessing Product-Led Growth in a Challenging Market Fostering Product-Thinking Within Your Team If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Designing For AI: Principles, Frameworks, and Practical Insights 10:46

hace 14 weeks10:46

10:46

In the inaugural episode of The Fuse & The Flint, hosts Pia Opulencia, Head of Product and Gen AI at 8th Light, and Jeff Mielke, Design Director at 8th Light, dive into the exciting and evolving world of AI design. Together, they explore key considerations for incorporating generative AI into products, discuss responsible design frameworks, and share actionable strategies to ensure fairness, transparency, and user-centricity in AI-driven applications. (02:39) - Aligning on user journeys (06:03)- Key considerations for responsible AI integration (07:18) - Actionable strategies for designing AI-powered products Pia Opulencia, Head of Product & AI : Pia Opulencia, Head of Product & AI at 8th Light, brings over 15 years of experience in tech-forward product development. She has led product management at companies like Evive, Hologram Inc., Narrative Science, and Relativity, and taught Product Management for AI at Northwestern Kellogg University's MBA in AI program. Jeff Mielke, Design Director : Jeff Mielke, Design Director at 8th Light, has a rich background in software engineering and UX design. He developed Citibank's first mobile banking app and Time Warner's inaugural iPad magazine app. At Google, he enhanced Workspace, YouTube Music, and Google Ads. Jeff is a storyteller and tech enthusiast, passionate about crafting captivating experiences. Key Points: Always begin with user research and problem discovery before applying AI solutions. Incorporate feedback loops and transparency mechanisms to minimize AI risks like hallucinations. Leverage explainability and governance strategies to align with compliance requirements in regulated industries. Resources: AI Resource Hub Designing for AI: Unveiling a New Set of Personas Embracing AI: Transforming the Future of Design and Creativity How to Address and Mitigate Bias in AI Product Design If you'd like to receive new episodes as they're published, please follow The Fuse & The Flint on Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review on Apple Podcasts or Spotify. It really helps others find the show. Podcast episode production by Dante32.…

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Welcome to The Fuse and The Flint 0:53

hace 18 weeks0:53