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Handling Irate Customers
Manage episode 379406832 series 3302050
Contenido proporcionado por Omagbitse Barrow - Learning Impact NG. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Omagbitse Barrow - Learning Impact NG o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
As a service organization, you should try everything you can to prevent customers from becoming angry and lashing out at your employees and other customers. You can achieve this by applying the 6 steps of the fantastic service equation and incorporating them into your everyday service protocols. To learn more about improving the quality-of-service delivery, enroll for our micro-learning course at Customer Service.
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