Mastering Guest Acquisition and Retention with Laura Wilber
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In this episode, we welcome Laura Wilber, an expert in restaurant guest acquisition and retention. Laura shares her insights on attracting and retaining expense account diners, emphasizing their importance for restaurant profitability. She discusses effective acquisition strategies, the role of customer experience, and the impact of technology in building loyalty. Laura also provides real-world examples and addresses common challenges faced by restaurant operators.
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Thank you for tuning in on this journey of culinary disruption. Until next time, keep innovating, stay inspired, and dare to disrupt the culinary world!
103 episodios