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Started from the bottom | Dane Zdunowski | The Daily Standup Ep. 73
Manage episode 433810216 series 3577614
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Dane Zdunowski is on the ground floor of a department's inception. This episode of The Daily Standup is all about that experience.
⏱️ Timestamps:
00:00:00 - Started from the bottom with Dane Zdunowski
00:01:21 - The new principal client success team
00:03:41 - Reasons for creating the principal team
00:04:44 - Managing high-value accounts
00:04:59 - Comparing SMB and higher education CSM roles
00:08:01 - The importance of relationship building
00:09:51 - The evolution of CSM roles
00:10:31 - Like, comment, subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dane Zdunowski:
Dane's LinkedIn: https://www.linkedin.com/in/dane-zdunowski/
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