))
Transparency Creates a Better Customer Experience
Manage episode 356747772 series 3193610
Contenido proporcionado por Andrea Belk Olson. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Andrea Belk Olson o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
We've all been in the hospital waiting room. You sometimes seem to sit there forever. You see people come and go, and maybe you see your appointment time come and go. You don't know whether they're running behind, forgot you, or simply have an emergency to deal with. While a changing schedule flow is understandable, it doesn't bode well for the proverbial customer experience. But transparency can make all the difference.
146 episodios
Compartir
