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This AI-powered ‘lie detector’ will transform everything

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Manage episode 359240545 series 2974167
Contenido proporcionado por Softchoice. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Softchoice o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Welcome to Season 5 of The Catalyst.

In this episode, new co-host Aaron Brooks meets with Sean Austin, CEO and co-founder of Helios, a company pioneering the new field of speech analytics through a voice tone intelligence technology. Helios’ groundbreaking “tonal analysis” application can identify changes in tone, pitch and other vocal characteristics that indicate the speaker's emotional state, attitude and even their level of confidence.

While today Helios is marketing itself to Wall Street, its potential use cases are endless. Aaron and Sean discuss the possibilities for businesses to use tonal analysis to gain deeper insights into customer needs and improve customer service, sales and even employee morale and satisfaction. At the same time, they explore the ethical implications of creating a modern, AI-powered “lie detector.”

Featuring: Sean Austin, CEO and co-founder of Helios

The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.

  continue reading

93 episodios

Artwork
iconCompartir
 
Manage episode 359240545 series 2974167
Contenido proporcionado por Softchoice. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Softchoice o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Welcome to Season 5 of The Catalyst.

In this episode, new co-host Aaron Brooks meets with Sean Austin, CEO and co-founder of Helios, a company pioneering the new field of speech analytics through a voice tone intelligence technology. Helios’ groundbreaking “tonal analysis” application can identify changes in tone, pitch and other vocal characteristics that indicate the speaker's emotional state, attitude and even their level of confidence.

While today Helios is marketing itself to Wall Street, its potential use cases are endless. Aaron and Sean discuss the possibilities for businesses to use tonal analysis to gain deeper insights into customer needs and improve customer service, sales and even employee morale and satisfaction. At the same time, they explore the ethical implications of creating a modern, AI-powered “lie detector.”

Featuring: Sean Austin, CEO and co-founder of Helios

The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.

  continue reading

93 episodios

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