))
The need for speed: Why responsiveness could be your quickest way to customer love with Jay Baer
Manage episode 387935507 series 3482794
Contenido proporcionado por Mention Me. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Mention Me o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode we spoke with Jay Baer, renowned CX strategist, researcher, and bestselling author of The Time To Win.
Jay discussed the importance of responsiveness in CX and how to strike the balance between speed and personalisation to drive maximum engagement with your customers.
During our chat, Jay shared examples of companies he's seen striking this balance to great effect and what impact this has had on their business.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
61 episodios
Compartir
