737: 3 Ways to Turn Failure into Success – Heather Crockett

The Best Practices Show with Kirk Behrendt

737: 3 Ways to Turn Failure into Success – Heather Crockett

What's one thing all successful people do? They fail — a lot! To help you do it right, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share some insight into overcoming and embracing failure. Stop fearing your mistakes and shortcomings. Change your mindset and be excited to fail! To learn the three strategies to succeed from your failures, listen to Episode 737 of The Best Practices Show!

Learn More About Heather:

• Send Heather an email: [e-mail]
• Join Heather on Facebook: https://www.facebook.com/heather.r.crockett
• Follow Heather on ACT’s Instagram: https://www.instagram.com/actdental
• Send Gina an email: [e-mail]

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• See the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/event
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 737: https://www.youtube.com/@actdental/videos
• Read Traction by Gino Wickman: https://benbellabooks.com/shop/traction

Main Takeaways:

• You should fail often.
• Failure is where the learning is.
• Fear of failure won't get you anywhere.
• Identify and discuss your failures to solve it.
• Encourage experimentation to make progress.
• Plan to fail often. When you fail often, you learn often.
• When there's a failure, blame the system — not the person.
• Let your team see your failure first. Show them it’s okay to fail.
• Aim for GETMO — Good Enough To Move On — not perfection.

Snippets:

0:00 Introduction.

2:09 Why this is an important topic.

4:16 Recognize and call out your failures.

5:19 Blame the system, not the person.

7:07 Take a deep breath and process.

9:05 Identify, discuss, and solve.

11:57 Learn from the failure you've identified.

15:47 Encourage experimentation.

16:58 GETMO (Good Enough To Move On).

17:57 An example of learning from failure.

21:36 Final thoughts.

Heather Crockett Bio:

Heather Crockett is a Lead Practice Coach who finds joy in not only improving practices but improving the lives of those she coaches as well. With over 20 years of combined experience in assisting, office management, and clinical dental hygiene, her awareness supports many aspects of the practice setting.

Heather received her dental hygiene degree from the Utah College of Dental Hygiene in 2008. Networking in the dental community comes easy to her, and she loves to connect with like-minded colleagues on social media. Heather enjoys both attending and presenting continuing education to expand her knowledge and learn from her friends and colleagues.

She enjoys hanging out with her husband, three sons, and their dog, Moki, scrolling through social media, watching football, and traveling.