Putting Customers First: A DevOps Imperative with Chris Hood

TestGuild Devops Toolchain Podcast

#Tech #Joe Colantonio #Performancetesting #Performancetestingtools #Sitereliability #Podcasting Education #SRE

36:27

Not many artists actually hail from Tennessee, but the scenic valleys and rolling hills of The Volunteer State are part of Dustin Lynch’s DNA. In this episode of On the Bus, Country Thunder CEO Troy Vollhoffer sits down with Dustin to discuss his journey from playing fraternity parties and weddings across the southeast to being the first country artist with a club residency at the Wynn in Las Vegas. Plus, stick around for our new segment, Thunder Strike, where Troy features upcoming festival performer Riley Green’s hit song “Damn Good Day to Leave” to give you a taste of what’s to come at Country Thunder in 2025.…

hace un año 34:44

MP3•Episodio en casa

In today's session, we are thrilled to be joined by Chris Hood, a distinguished keynote speaker and author of "Customer Transformations," who brings his expertise on merging customer success with digital strategy. This is a topic that is not just relevant, but crucial to developers, business strategists, and tech enthusiasts interested in customer success, digital strategy, and DevOps.

Chris will explore the seven-step strategy outlined in his book, which emphasizes solving customer problems and fostering collaboration between business and developer teams.

As part of our discussion, we'll explore the importance of understanding customer needs, the evolving landscape of APIs and security, and how to integrate customer-centric thinking into organizational culture.

We also highlight these strategies' real-world implications, citing personal experiences and illustrating the critical impact of latency on app performance.

Join us as we uncover the layers of customer journeys, marketing strategies, and ecosystem building, all of which aim to place the customer at the forefront of your development efforts.

Whether you're a developer, business strategist, or tech enthusiast, this episode promises a wealth of knowledge to help you elevate your DevOps toolchain.

Try out SmartBear's Bugsnag for free, today. No credit card required: https://testguild.me/bugsnag

145 episodios

Putting Customers First: A DevOps Imperative with Chris Hood

TestGuild Devops Toolchain Podcast

24 subscribers

published hace un año

MP3•Episodio en casa

Chris will explore the seven-step strategy outlined in his book, which emphasizes solving customer problems and fostering collaboration between business and developer teams.

We also highlight these strategies' real-world implications, citing personal experiences and illustrating the critical impact of latency on app performance.

Join us as we uncover the layers of customer journeys, marketing strategies, and ecosystem building, all of which aim to place the customer at the forefront of your development efforts.

Whether you're a developer, business strategist, or tech enthusiast, this episode promises a wealth of knowledge to help you elevate your DevOps toolchain.

Try out SmartBear's Bugsnag for free, today. No credit card required: https://testguild.me/bugsnag

145 episodios

#Tech #Joe Colantonio #Performancetesting #Performancetestingtools #Sitereliability #Podcasting Education #SRE

Todos los episodios

1
DevOps Transformation: Culture, Strategy, and Lessons Learned with Derek Ferguson 36:36

hace 9 días36:36

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In this episode of the DevOps Toolchain podcast, host Joe Colantonio chats with Derek Ferguson, the Chief Software Officer at Fitch, about the dynamic world of DevOps transformation. They explore the intersection of technology and strategy, emphasizing how to navigate regulatory landscapes while fostering innovation. Derek shares insights from his diverse career, from his early days in the tech industry to leading the creation of the ESG-focused Sustainable Fitch platform. Tune in to discover Derek's perspective on marrying traditional financial metrics with environmental data, the evolving role of AI in development and production, and adopting new tools like Terraform to create seamless DevOps pipelines. Try out Insight Hub free for 14 days now: https://testguild.me/insighthub . No credit card required.…

1
The API Vector with Jeremy Snyder 38:42

hace 16 días38:42

38:42

Today, we're diving deep into the fascinating world of API security with our special guest, Jeremy Snyder. Checkout SmartBear Insight Hub: https://testguild.me/insighthub Jeremy is the founder and CEO of Firetail.io and an expert in cloud security, API security, and much more. With his extensive experience working for a primary cloud provider and his passion for cybersecurity, Jeremy shares his insights into the challenges and risks associated with APIs. In this episode, Jeremy discusses the "API Vector" concept, the vulnerabilities present in in-house microservices, and how modern AI can complicate and enhance cybersecurity efforts. Stay tuned as we explore these critical topics and learn practical DevOps techniques to help secure your APIs in today's fast-evolving tech landscape. If you want to bolster your knowledge and defenses around API security, this episode is a must-listen!…

1
How Google Improved Developer Experience with Hugo Santos 40:21

hace 23 días40:21

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Today, listen in and discover how Google transformed its developer experience to deliver features at lightning speed. Hugo Santos, the founder and CEO of Namespace Labs, previously helped build Google's microservices platform that powers essential tools like search, photos, and Google Assistant. He shares insights from his extensive experience at Google, offering a glimpse into innovative strategies and technologies that continue to shape developer workflows. From discussing the intricacies of Google’s internal platforms to his new venture at Namespace Labs, this episode promises a deep dive into improving developer efficiency and collaboration. Tune in to discover how these advancements may influence your own DevOps practices! Try out Insight Hub free for 14 days now: https://testguild.me/insighthub . No credit card required.…

1
Unlocking AI in DevOps with IBM's Watson xCode with Keri Olson 31:43

hace 4 weeks31:43

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1
DevOps Culture and Practice with Tim Beattie 32:20

hace 5 weeks32:20

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1
AI/ML, MongoDB in DevOps and More with Richmond Alake 33:53

hace 6 weeks33:53

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In this episode of the DevOps Toolchain Podcast, host Joe Colantonio sits down with Richmond Alake, a developer advocate at MongoDB and an AI/ML practitioner with a strong background in computer vision, robotics, and machine learning. With years of experience in software development, Richmond has authored over 200 technical articles and taught numerous AI/ML courses. Together, they dive into the evolving landscape of AI, machine learning, and multimodal AI, discussing how MongoDB shapes the future of AI-powered applications. Richmond shares insights on how vector embeddings, Retrieval-Augmented Generation (RAG), and agentic systems transform data storage and retrieval for AI-driven development. They also explore the impact of generative AI, the rise of multimodal AI, and how MongoDB serves as the memory provider for intelligent systems. If you're a developer looking to build AI-powered applications efficiently, streamline your data management, or understand where AI is headed next, this is an episode you don’t want to miss! 🌟 Try Insight Hub free for 14 days now 👉 testguild.me/insighthub ⏳ No credit card required!…

1
Preparing Dev Leaders for the AI World with Will Blackburn 32:55

hace 8 weeks32:55

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In this episode of the DevOps Toolchain podcast, host Joe Colantonio interviews Will Blackburn, co-founder of DevClarity, about AI in software development. Will shares his journey from being a CTO at a financial technology startup to founding DevClarity, an AI-powered tool aimed at making engineering managers more effective. Together, they discuss the transformative potential of AI tools like Copilot and Cursor, the impact of AI on junior versus senior developers, and how organizations can embrace AI to boost productivity while maintaining code quality. Will offers practical advice on how development leaders can navigate AI's intricacies, establish best practices for their teams, and leverage AI as a learning tool rather than a replacement. Whether you're a seasoned developer or a CTO planning your roadmap, tune in to gain valuable insights on preparing for the AI-driven future of software development. For more details on this DevOps Toolchain podcast, click here! 🎧 https://testguild.com/podcast/performance/p175-will/…

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hace 15 weeks33:07

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1
AI and the New Era of Cybersecurity Threats with Mateo Rojas-Carulla 37:53

hace 16 weeks37:53

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Today, we're exploring a topic that's becoming more important because it poses new security challenges: the rapid adoption of AI and the cybersecurity threats it brings. Our special guest is Mateo Rojas Carulla, an AI expert, chief scientist, and founder of Lakera. With an impressive background that spans Meta and Google and a journey from finance to AI, Mateo is a leading voice in the AI-first product revolution. We delve into how industries, even those heavily regulated like healthcare and finance, are increasingly integrating AI into their core strategies. Mateo will shed light on the unique security concerns that large language models (LLMs) introduce, including real-world examples of prompt injection attacks and the innovative defenses being developed, such as Black Arrow Guard. Additionally, we discuss the role of AI in testing AI, the fascinating AI security game 'Gandalf, and how these evolving dynamics necessitate a fundamental reevaluation of our security frameworks. Whether you're curious about AI's implications for productivity, the future of cybersecurity, or actionable advice for integrating AI-specific vulnerabilities into your security practices, this episode is packed with insights you won't want to miss.…

1
From Code to Leadership with Evan Niedojadlo 34:30

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Today's episode delves into the journey of transitioning from an individual contributor to an engineering leader. Our guest, Evan Niedojadlo, shares invaluable insights from his rich experience, beginning at a consulting firm and eventually breaking into the tech industry. Register for AutomationGuild 25 to see Evan's session: https://testguild.com/ag-2025/ As someone who has navigated various roles, Evan offers practical advice for those considering leadership positions, emphasizing the importance of resources. He discusses the delicate balance between maintaining technical skills and embracing management responsibilities, sharing his personal routines and favorite learning tools. Throughout our conversation, we delve into career path considerations, financial progression, and the potential fear of skill erosion when stepping into management. Drawing from his experiences with high-tier engineers and industry dynamics at companies like Meta and Google, Evan discusses the flexible and diverse career landscapes within tech. We also explore the benefits and challenges of using AI and chatbots in management processes and touch upon the macroeconomic factors influencing tech industry hiring. For those looking to transition to (or excel in) leadership roles, Evan's journey is packed with lessons on effective communication, stakeholder management, and personal growth. Listen up!…

1
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hace 18 weeks30:32

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1
Scaling Smart: Growing Your Development Team with John Radford 29:35

hace 19 weeks29:35

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1
How to Track Test Related Events (New Relic) with Rodrigo Martin 26:00

hace 21 weeks26:00

26:00

Today's episode explores observability within the software delivery lifecycle, particularly test-related events. Joining us is Rodrigo Martin, a principal software engineer and test architect at New Relic with an impressive two decades of experience in software testing. Rodrigo sheds light on the often overlooked aspects of observability in testing environments, discussing how tracking test-related events can significantly enhance debugging capabilities, performance monitoring, and overall test suite reliability. He shares actionable insights on getting started with event tracking, the key metrics you need to focus on, and the common challenges you might face. Whether you're dealing with flaky tests, trying to improve pipeline performance, or simply wanting to understand your testing processes' inner workings better, Rodrigo's expert advice has got you covered. Don't miss this episode if you want to take your DevOps observability efforts to the next level. Grab your headphones and join us on this journey to make your CI/CD pipelines more efficient and your developer experience richer. Listen up!…

1
The Emerging Threats of AI with Eli Farhood 31:24

hace 22 weeks31:24

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Exploring AI and Cloud with Microsoft’s Naveen Krishnan 25:47

hace 23 weeks25:47